
Alpine Buick GMC South
Colorado Springs, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I came in today, after speaking with friendly Shelby, based on an ad I received about my car being purchased and possibly lowering my car payments. I was greeted with a smile and a confident handshake b based on an ad I received about my car being purchased and possibly lowering my car payments. I was greeted with a smile and a confident handshake by Lester who was with me during my time. I told him my purpose for my visit and he immediately gave me options through the company website for car choices. While, Scott worked numbers Lester took me on a scenic test drive in a 2012 Patriot. Scott came out to chat with me about numbers, give great feedback and even shared a few hearty laughs about the number one team in america right now---Patriots! It was suggested that I take the vehicle home and return it tomorrow to make a better informed decision. I really like the car and whether I buy or not, these guys gave me laughs, smiles and down to earth conversation and you can beat that anywhwere! Thank you guys! In addition, Lester is bringing me a slurpee of my choice and size.....amazing! More
Lester was very friendly , professional, and efficient. I bought another car at this dealership years ago, and was given the attention about the car I desired, without hesitation, and utmost concern. To h I bought another car at this dealership years ago, and was given the attention about the car I desired, without hesitation, and utmost concern. To have a down to earth person, representing your company, is defiintely an asset. Thank you for everything....I am so excitied about my new, used car.....A great experience.......Just wish the finance dept. hadn't took so long, in order to complete the sale....I was ready for bed when that part was done. Thank you! Erin More
The staff at Mike Shaw were helpful and pleasant to deal with. They were friendly, and also knew their products well. The specific people we worked with worked hard to help us get the truck we wanted and di with. They were friendly, and also knew their products well. The specific people we worked with worked hard to help us get the truck we wanted and did everything they could to make it happen. We will go back when we need another vehicle. Thank You! More
I had a great experience with this company. I'd highly recommend potential car buyers. Thank you for a job well done. I am so enjoying my truck ;) Antoinette Weiser highly recommend potential car buyers. Thank you for a job well done. I am so enjoying my truck ;) Antoinette Weiser More
Great customer service, we've been looking for a car for over two years and Richard new what I was looking for and did a great job. I appreciate his effort. I went to a lot of dealerships that day and h for over two years and Richard new what I was looking for and did a great job. I appreciate his effort. I went to a lot of dealerships that day and he's the only one who took the time to show me vehicles i wanted to see. I am greatful for his time. More
Bought a 2006 Infiniti M35x. Had to have brake work done as part of the purchase. (Brakes were pulsating badly) Front brakes rotors were fixed but on returning to pickup the car the brakes were still pulsa as part of the purchase. (Brakes were pulsating badly) Front brakes rotors were fixed but on returning to pickup the car the brakes were still pulsating badly and required the rear rotors to be repaired. I was disappointed that the service department did not test drive and confirm (I only assume a test drive was not done because the brake problem was not observed and further work done) that the first brake work effort had not solved the problem (particularly on a vehicle safety issue such as brakes). The brake problem and also windshield damage (chips/cracks) were not identified on the multi-point inspection that is widely advertised. (Question how effective the inspection is?) The windshield was not corrected until I asked the service department to have it done. I have had "Brake" "Slip" and "VCD Off" lights" on multiple days since the purchase. I have discussed the light problems with the salesman, but since the lights are an intermittent problem, and the car does not exhibit any driving or brakings failure, I have waited to see if they will fail in a manner that a service department could actually troublehoot. The car seems to be otherwise great and drives very nice. At this point I am reseving a final opinion.(Questionably satisfied at this time.) The sales associate "Bob Carbajal" was a perfect "5" He was professional, informed, sensitive to my position and needs, and tried his best to overcome the issues mentioned above. More
I want to say the far exceeded my expectations of a car buying experience. From the first phone call asking about a car in their inventory, to the sales person handing me the keys to my new car! No pressur buying experience. From the first phone call asking about a car in their inventory, to the sales person handing me the keys to my new car! No pressure, down to earth, and great customer service! Keep up the great work Laura Eiler and her finance manager Joey! More
Laura was so friendly and helpful. I spent all day at this dealership and had a great experience. I did not plan to lease a vehicle today but since the staff was so friendly and helpful I left with a new this dealership and had a great experience. I did not plan to lease a vehicle today but since the staff was so friendly and helpful I left with a new GMC Terrain!! I definitely recommend this dealership and Laura. I hope to work with her again. More
I FELT LIKE I HAVE TO POST MY CURRENT EXPERIENCE WITH THIS DEALERSHIP. I HAVE HAD MY 2012 MITSUBISHI GALANT FOR ABOUT 2 WEEKS AND THINGS SEEM TO BE COMING APART AND GOING OUT. I MADE A CALL TO THE SALESM THIS DEALERSHIP. I HAVE HAD MY 2012 MITSUBISHI GALANT FOR ABOUT 2 WEEKS AND THINGS SEEM TO BE COMING APART AND GOING OUT. I MADE A CALL TO THE SALESMAN THIS WEEK 9/4 ABOUT THE DOOR PANEL BEING LOOSE AND THE REARVIEW MIRROR NOT WORKING, WHICH HE KNEW ABOUT WHEN I TEST DROVE IT. ALSO THE REVERSE LIGHT IS OUT. I WAS ASKED TO BRING IT IN, I HAD TO TAKE TIME OFF WORK TO TAKE IT IN. I WAS TOLD THAT SINCE A "WE OWE" WAS NOT PROMISED THEY COULD NOT FIX IT. HE ALSO TOLD ME THAT THE FINANCE MANAGER THAT APPROVE MY DEAL WAS NOT LONGER WITH THAT DEALERSHIP AND THAT HE WAS APPROVING DEAL THAT HE SHOULD NOT HAVE APPROVED. NOW WHAT DOES THAT HAVE TO DO WITH ME? IS IT MY FAULT YOU HAD SOMEONE DOING SHADY DEALS? HE STATE THAT THE NEW FINANCE MANAGER WAS NOT GOING TO HAVE MY CAR FIXED BECAUSE OF THE "WE OWE". I ASK TO BRING THE CAR BACK THE NEXT DAY WHICH I EXPLAINED THAT I CAN NOT BE TAKING TIME OFF WORK. MR CARABAJAL SAID HE WOULD CALL ME THE NEXT DAY AND IF HE NEEDED TO COME GET THE CAR THEN HE WOULD. NEEDLESS TO SAY I NEVER GOT A CALL AND STILL HAVE NOT. I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE. THE CUSTOMER SERVICE IS AWFUL. THIS DEALERSHIP NEEDS TO TAKE A CLASS ON CUSTOMER SERVICE.I WOULD NEED PURCHASED FROM THEM AGAIN. MY CAR STILL HAS NOT BEEN FIXED. More