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Alpine Buick GMC South

Colorado Springs, CO

4.4
826 Reviews
Since 2005, we've been providing a unique and personalized car-buying experience that we like to call the Alpine Difference. Our commitment to exceptional service, unwavering integrity, community commitment, and promoting an inclusive workforce is what sets us apart from the competition. We believe in building lifelong relationships with our customers by going above and beyond to exceed their expectations. We take pride in upholding the highest standards of honesty and respect in all our interactions. As a local, family-owned business, we're passionate about giving back to our community and supporting women's and children's causes. At Alpine, we celebrate diversity and believe in promoting equity and inclusion in our workforce. Our team is our strength, and we're proud to have a diverse leadership team that includes bilingual, female, and Hispanic members. We invite you to browse our inventory online, request more information about our vehicles, schedule a test drive, or inquire about financing. Our dedicated sales team is here to help you find the perfect car that fits your needs and budget. If you can't find what you're looking for, don't worry - simply fill out our CarFinder form, and we'll notify you when a vehicle that matches your search arrives. We look forward to serving you and showing you the Alpine Difference!
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1313 Motor City Drive

Colorado Springs, CO

80905

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Showing 826 reviews

May 23, 2016

Best car buying adventure ever....chris & staff amazing Mike Shaw sent us a 500 dollar voucher to purchase a vehicle, at first we were like Colorado Springs is along way from casper Wyoming. We had trouble More

by richard willden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Manaois
May 23, 2016 -

Alpine Buick GMC South responded

Hello Richard. Thanks for the awesome review on your purchase experience here at Mike Shaw Buick GMC! Chris is a great employee and a real leader among his co-workers. We appreciate your feedback and we look forward to working with you again in the future.

May 17, 2016

Professional and Courteous Service Eric is knowledgeable, professional and friendly and makes a customer feel at ease. Service time was reasonable and I was able to get in and out fair More

by Kbobby678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2016 -

Alpine Buick GMC South responded

Thank you for your review. Eric is an asset to the dealership and we are lucky to have him as one of our service advisers. Thanks for sharing your experience here on Dealer Rater! If you have any questions in the future, please contact us at (719) 636-3881.

May 13, 2016

Great service Will is a outstanding salesperson,he goes out of his way,to help you with your needs even after you purchase your vehicle from him. He should get a 5 More

by beverly TRUJILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Lawson
May 16, 2016 -

Alpine Buick GMC South responded

Thanks Beverly for your review. I will be sure to pass this along to Will and Eric! Will and Eric are assets to the dealership and we are glad you took the time to let everyone know about them here. Thanks for your business and if you need anything in the future please reach out to us. We can be reached at (719) 636-3881.

May 12, 2016

Gotta come here My truck took a poop and my buddy recommended seeing chris. I went down to see Chris told him what my price range was. He had a list of cars ready to More

by Eaglesfan9109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Manaois
May 12, 2016 -

Alpine Buick GMC South responded

Eaglesfan9109 we appreciate your review. I am sure Chris appreciates it too. He is a great salesperson and I am glad you were able to have Christ there to help you out of your situation on your truck. If you have any questions or concerns in the future, feel free to contact us at (719) 636-3881.

May 12, 2016

Chris is the best sales person. He fights hard to get you a great deal and really listens to the customer. I have reverted several people his way and would only by a c More

by Rgoodell
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Manaois
May 12, 2016 -

Alpine Buick GMC South responded

Thanks Rgoodell for the review on Chris. He has consistently been our top salesperson and these are the reasons. Thanks for sharing publicly about his performance. We look forward to working with you again in the future.

May 12, 2016

Best Dealership in town Chris Manaois helped us find the right car for our family. We are expecting and needed a third row. Chris researched for us And kept us in our price More

by Rwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Manaois
May 12, 2016 -

Alpine Buick GMC South responded

Thanks Rwilson for your review. Many times these can be complaint boards and we appreciate that you are willing to go online and publicly thank your salesperson. If you need anything in the future, let us know. We can be contacted at (719) 636-3881.

May 12, 2016

Go to Mike Shaw and ask for Chris Manaois This young man worked hard to put us in a vehicle that we were looking for. He went out of his way to make sure we understood everything. I was impres More

by mestimike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Manaois
May 12, 2016 -

Alpine Buick GMC South responded

mestimike we appreciate your review you placed today. Chris is a great salesperson and I am glad his great customer service skills have been brought to light on DealerRater. If you have any questions in the future please feel free to contact us at (719) 636-3881.

May 12, 2016

Awesome and easy Chris was awesome to work with her mad the car buying experience easy and enjoyable I bought my dream truck and Chris got me a great price. More

by Joseph Coffelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Manaois
May 12, 2016 -

Alpine Buick GMC South responded

Joseph thanks for placing this review about Chris and Mike Shaw Buick GMC. We appreciate the feedback and we want to thank you for your business. We look forward to working with you more in the future. Feel free to contact us in the future if you have any quesitons at (719) 636-3881. Enjoy your Truck!

April 24, 2016

World Class Customer Service! The sales team was amazing, they assisted my family with the car buying process in a manner I have never witnessed. They were honest, caring and the More

by King.family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Porter
Apr 27, 2017 -

Alpine Buick GMC South responded

Thanks for your review!

April 23, 2016

Unethical Advertised on Auto Trader a BMW 135is for sale, I contacted the dealer the morning of 4/22/16 accepted their price. Was told that they would call bac More

by Johna
Customer Service
Recommend Dealer
No
Employees Worked With
Everett Morrow
Apr 25, 2016 -

Alpine Buick GMC South responded

Johna- My name is James Berry, and I am the General Manager at Mike Shaw Buick GMC. I would like the opportunity to discuss your experience with our dealership. Please contact me at 719-636-3881. Thank you.

Apr 25, 2016 -

Johna responded

Hi James, left you a voice mail. Not much more to add other than I found you via Autotrader spoke to Sam a couple of times in the morning about the car (she provided estimate of shipping the car to Seattle, your finance rate etc). Told her we would buy the car she then asked for our address to calculate the tax, license etc to include in the price. Promised to call me back. By the way my first question to Sam was "is the car still available", she responded yes. Called a couple of times in the afternoon she was away from her desk. Signed to paperwork with our credit union for the loan so we could wire you the funds.........Next I heard was the message from Everett which I still have a recording of if you are interested. Pretty poor, I would have been fine if told off the bat that you had a pending offer and then received the voice mail. But to be told "okay" after I told Sam we would buy the car, obtained the loan to buy it worked on shipping companies to truck it to Seattle I was pretty pissed off. Frankly you should be pissed off at your staff as well.

Apr 27, 2016 -

Alpine Buick GMC South responded

Johna, we understand your frustration about the BMW not being available after discussing it on the phone that morning. Unfortunately, the person you dealt with did not know that another customer had already processed a wire transfer for the BMW and that they were pre-approved prior to your call that morning. We apologize for the inconvenience this created and for the lack of communication. We certainly do not intend to have these kinds of issues and hope to be able to prevent them from happening in the future. My name is James Berry, General Manager at Mike Shaw Buick GMC. Please contact me at (719) 636-3881 if you would like to discuss this further.

May 31, 2016 -

Alpine Buick GMC South responded

We apologize for the inconvenience this created. We certainly do not intend to have these kinds of issues and hope to be able to prevent them from happening in the future based on your feedback. My name is James Berry, General Manager at Mike Shaw Buick GMC. Please contact me at (719) 636-3881 if you would like to discuss this further.

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