Alpine Buick GMC South

3 hour oil change. Took 3 hours for and oil change. Not just did I wait 3 hours with an appointment , also they lied to me about working on a recall they didn't even hav Took 3 hours for and oil change. Not just did I wait 3 hours with an appointment , also they lied to me about working on a recall they didn't even have the parts for. There was also another lady with an appointment for an oil change , was there as long as I was and was still there when I left. More

awesome customer service,fast service Eric B is the best. always friendly and professional! Mike Shaw is the best car dealership in town. high;y recommend to anyone looking for a new or us Eric B is the best. always friendly and professional! Mike Shaw is the best car dealership in town. high;y recommend to anyone looking for a new or used car. More

Very pleased overall I was greeted promptly and the customer service provided by Eric Bates and Anthony Benson was very well executed. The service technician was thorough I was greeted promptly and the customer service provided by Eric Bates and Anthony Benson was very well executed. The service technician was thorough and took care to not soil the vehicle in any way. More

EXCELLENT SERVICE DEPT On May 29th while visiting from Illinois the transmission in our 2009 Acadia went out and of course it had to be during the holiday weekend. We contac On May 29th while visiting from Illinois the transmission in our 2009 Acadia went out and of course it had to be during the holiday weekend. We contacted the dealership in regards to seeing about getting it repaired as we were to head home on that following Tuesday the 31st. As expected the parts were going to have to come in by truck from elsewhere and it was going to be a few days before we would be fixed, luckily we were staying with friends and had a place to go. Eric in the service dept kept in contact with us throughout the ordeal and the mechanic we had named Craig went above and beyond looking out for us as he repaired it. he noticed after being together it didnt shift right so he tore in to it again until he found the problem and fixed it ! we roled out on a Thursday evening about 7:30 pm after they put in a couple hours overtime to make sure we could get going....856 miles later it got us home and is still doing fine!! I'd like to recognize these guys for their dedication to the customer and if I lived there I would definately buy or have car serviced by them!! Once again THANKS to ERIC (service) CRAIG (technician) for your help!! Chris and Stephanie Prewitt More

Great guy and very helpful! I was undecided on just what my new car should be and Chris helped me find just the right suv for me and my family! I felt like he did everything to g I was undecided on just what my new car should be and Chris helped me find just the right suv for me and my family! I felt like he did everything to get us a great price and deal and to make sure we all left completely satisfied! I will definitely recommend him to all my friends and family! More

Best car buying adventure ever....chris & staff amazing Mike Shaw sent us a 500 dollar voucher to purchase a vehicle, at first we were like Colorado Springs is along way from casper Wyoming. We had trouble Mike Shaw sent us a 500 dollar voucher to purchase a vehicle, at first we were like Colorado Springs is along way from casper Wyoming. We had trouble finding finance options in Wyoming so we decided well give Mike Shaw a chance....And were so glad we did....Over the period of a week Chris went above and beyond getting us pre-approved so are drive there was not wasted....this young man was very patiant and honest and made us feel very at ease....He needs a raise or promotion. When we arrived at 8:15 in the morning we were greeted by the manager who was very kind and helpful even though we arrived 45 minutes before they opened. I must say the whole experiance was by far the best experiance I have ever had at a car delearship. I got a fair price On my mini cooper and Chris went out of his way to find me the best rate possible. CAN'T WAIT TO GO BACK AND BUY MY NEXT CAR AT MIKE SHAW More

Professional and Courteous Service Eric is knowledgeable, professional and friendly and makes a customer feel at ease. Service time was reasonable and I was able to get in and out fair Eric is knowledgeable, professional and friendly and makes a customer feel at ease. Service time was reasonable and I was able to get in and out fairly quickly.. More

Great service Will is a outstanding salesperson,he goes out of his way,to help you with your needs even after you purchase your vehicle from him. He should get a 5 Will is a outstanding salesperson,he goes out of his way,to help you with your needs even after you purchase your vehicle from him. He should get a 5 STAR FOR CUSTOMER SERVICE. Thanks again Will for great service. Eric in the service dept. did a great job, he came and told how us how long it would take for our completion on our vehicle,which a lot of car places wont tell you how it long it would take to work on your vehicle. More

Best Dealership in town Chris Manaois helped us find the right car for our family. We are expecting and needed a third row. Chris researched for us And kept us in our price Chris Manaois helped us find the right car for our family. We are expecting and needed a third row. Chris researched for us And kept us in our price range. He is very patient and understanding. He will get you in to the car you want More

Go to Mike Shaw and ask for Chris Manaois This young man worked hard to put us in a vehicle that we were looking for. He went out of his way to make sure we understood everything. I was impres This young man worked hard to put us in a vehicle that we were looking for. He went out of his way to make sure we understood everything. I was impressed with his knowledge of all the vehicles. He wanted to make sure we got into a vehicle we wanted and in our price range. I recommend him if you are seriously looking for a vehicle. He cares about the customer. More