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Alpine Buick GMC South

Colorado Springs, CO

4.3
698 Reviews
Since 2005, we've been providing a unique and personalized car-buying experience that we like to call the Alpine Difference. Our commitment to exceptional service, unwavering integrity, community commitment, and promoting an inclusive workforce is what sets us apart from the competition. We believe in building lifelong relationships with our customers by going above and beyond to exceed their expectations. We take pride in upholding the highest standards of honesty and respect in all our interactions. As a local, family-owned business, we're passionate about giving back to our community and supporting women's and children's causes. At Alpine, we celebrate diversity and believe in promoting equity and inclusion in our workforce. Our team is our strength, and we're proud to have a diverse leadership team that includes bilingual, female, and Hispanic members. We invite you to browse our inventory online, request more information about our vehicles, schedule a test drive, or inquire about financing. Our dedicated sales team is here to help you find the perfect car that fits your needs and budget. If you can't find what you're looking for, don't worry - simply fill out our CarFinder form, and we'll notify you when a vehicle that matches your search arrives. We look forward to serving you and showing you the Alpine Difference!
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1313 Motor City Drive

Colorado Springs, CO

80905

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Showing 698 reviews

October 14, 2016

Great Done on time and less money than expected! :) Mike Shaw GMC Buick has always been a great dealership to go to. Nice job guys - Thanks More

by Kerbish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2016 -

Alpine Buick GMC South responded

Thanks Kerbish. Thanks for servicing your vehicle with us. I will pass on the kudos to Eric for you! We hope to see you the next time you need service.

October 14, 2016

Great Service Joe fixed every problem I had with the truck I bought! I was expecting push back on the repairs, but Joe made sure it was taken care of. Great experie More

by Thearne18
Recommend Dealer
Yes
Employees Worked With
Joe Esker
Nov 14, 2016 -

Alpine Buick GMC South responded

Thanks Thearne18 for the review. We appreciate your feedback and your business here at Mike Shaw Buick GMC. We look forward to working with you again in the future! I will pass on the review to Joe. Everett Morrow, Customer Service Manager, Mike Shaw Buick GMC (719) 470-2370.

October 12, 2016

very good They went out of there way to find the specific color and trim package I was looking for. Phil found the vehicle in New Mexico More

by happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2016 -

Alpine Buick GMC South responded

Thanks for the review. I will pass on the message to Phil. Let us know if you have any questions and we look forward to working with you again in the future.

October 12, 2016

Exceptional Very impressed with purchase experience. I drove 8 hours for the purchase of my new truck. The terms of our agreement over the phone were agreed to wh More

by Aragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett Morrow, Juan Manrique, Nadia Al-Thonayan
Oct 21, 2016 -

Alpine Buick GMC South responded

Hello Mr Aragon, Thank you for making such a long trip to Colorado Springs to purchase your truck. I am sure you passed many other dealerships and we appreciate your business. We look forward to working with you again in the future. James Berry, General Manager, Mike Shaw Buick GMC.

October 11, 2016

Poor customer service I have always taken my vehicles to be serviced at mike shaw. They have always been great and very prompt with excellent customer service. Because of t More

by Marley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Morgan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2016 -

Alpine Buick GMC South responded

Hello. My name is James Berry, and I am the General Manager at Mike Shaw Buick GMC. We read all reviews and take them very seriously. I would like the opportunity to discuss your experience at our dealership. Please call me on my direct line at 719-866-1110. Thank you, James Berry

Oct 14, 2016 -

Marley responded

I am open to talking to you about my experience at Mike Shaw. You are welcome to give me a call at 719-494-4141.

Apr 27, 2017 -

Alpine Buick GMC South responded

I am sorry to hear about your experience. We want to do what we can to help improve things going forward. Please contact me at (719) 425-4856. James Berry, General Manager, Mike Shaw Buick GMC.

September 15, 2016

Done right and quickly My repair service was done timely and correctly. Location was convenient. Waiting area was clean, quiet and organized. Enjoyed the popcorn and the cle More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2016 -

Alpine Buick GMC South responded

Hello Shirley, thanks for sharing about your service experience here at the dealership. We look forward to working with you again in the future in sales or service. James Berry, General Manager, Mike Shaw Buick GMC.

September 14, 2016

Mike Shaw Buick GMC lives up to its excellent reviews I tend to be a cynic when it comes to car dealers but Mike Shaw Buick is one business that stands out as customer friendly. My wife and I purchased a More

by BuickGuy38
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arin DeMay, Chris Manaois, Oswaldo Cruz
Oct 21, 2016 -

Alpine Buick GMC South responded

Thanks for sharing about your purchase experience with Oswaldo. He is a great asset to the dealership and we are glad you were willing to share your experience publicly. We look forward to working again with you in the future. James Berry, General Manager, Mike Shaw Buick GMC.

September 14, 2016

3 hour oil change. Took 3 hours for and oil change. Not just did I wait 3 hours with an appointment , also they lied to me about working on a recall they didn't even hav More

by Gmctruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lady in service
Sep 19, 2016 -

Alpine Buick GMC South responded

I wanted to contact you about your service visit with us recently. I want to apologize for the long wait and the miscommunication about the recall. I certainly want to make sure we can address this going forward. Please call me at (719) 470-2370 so we can discuss this further. Sincerely, Everett Morrow, Internet Director and Customer Service Consultant, Mike Shaw Buick GMC.

Apr 27, 2017 -

Alpine Buick GMC South responded

I am sorry to hear about your experience. We want to do what we can to help improve things going forward. Please contact me at (719) 425-4856. James Berry, General Manager, Mike Shaw Buick GMC.

August 24, 2016

awesome customer service,fast service Eric B is the best. always friendly and professional! Mike Shaw is the best car dealership in town. high;y recommend to anyone looking for a new or us More

by candycane910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2016 -

Alpine Buick GMC South responded

Thanks for your review of our Service department! Eric works hard for his customers and I am sure he will appreciate your compliment. We look forward to working with you in sales and service in the future! James Berry, General Manager

June 13, 2016

Very pleased overall I was greeted promptly and the customer service provided by Eric Bates and Anthony Benson was very well executed. The service technician was thorough More

by DANIEL WHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2016 -

Alpine Buick GMC South responded

Hello Daniel, thank you for your service business and for taking the time to submit this review. We strive every day to make sure we are providing the best service to our customers in both sales and service. Eric and Anthony are both great employees and they work hard to make their customers happy. If you need anything in the future, please reach out to us!

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