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Alpine Buick GMC South
Colorado Springs, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 689 reviews
ripped off So I rarely write these reviews, I feel people don't read them, but yet here I am. Now my review is from a past purchase, that I co-signed with my Hu So I rarely write these reviews, I feel people don't read them, but yet here I am. Now my review is from a past purchase, that I co-signed with my Husband for and unfortunately for me (and him, but he tried to get it fixed when it first happened and ZERO luck{and they still try to contact him about buying/selling!!!}) So we purchased our car, a relatively cheap car due to our situation, and told them what payments we needed and what we were looking at (car listed online at I believe $11,999 (under 12K). So we came in to look. Seemed nice enough, wasn't planning that day as it was late ( we didn't leave till around 10:00pm), but we did cause "such a great deal". So we traded my husbands PAID off car, which they offered us $6500 for, leaving 5500 "owed". Well they knew we needed a payment around 200, and showed us one at 220 a month so we decided to go with it. Again, it was late, and we have 4 kids with us, so trying to get some stuff done... Well, the car we looked at, they told us some great things, HAND-Free talking, recent oil change and tire change, new breaks...all great features. They DID"NT tell us it had remote start, we found out later they didn't know, and also told us it was a 4-cylinder (which we found on spot it was a v-6) and remote start that night. Well lets hit these issues 1st. The hands-free feature he said they did not allow us to set up during test drive, so didn't try. However when we got home, he tried, only to find out it DID"NT actually have hands-free (Dodge put the option in their cars but not the equipment for some models, $350 on average to get it put in, which he needed for work and was why we liked the car). So ok, that was 1st issue, 2nd was the following day, his change oil light came on, so took it to get look at. Needed an oil change. ok..so 3rd..less than 5000 miles after driving, noticed a lot of break dust and some squeaking, so took to get check.. GUESS WHAT IT NEEDED??? Well he tried a few times to contact the sales guy, never got a return call, even went into dealership, and kept getting run around. SO another huge issue...which I know, we should have checked what we signed and read it better, but was tired, exhausted, kids frustrated, and trusted the guy we talked to (our mistake). We somehow finance $12,243.65....Tried so many times to get any of these things looked at our fixed, but never got the help...he ended up leaving town for a few months and came back, tried again and unfortunately we had to "bite the bullet" so to speak on it. At one point the did offer a "free oil change for this".... I will never recommend or go back here, EVER. So disappointed to be the "sucker" for a dealership we trusted cause of previous reviews. just disappointed to know they took advantage of us being to trusting. Lesson learned on our part about doing business in general, but never will we go back or recommend this dealership cause of OUR experience, regardless of the good ones...the bad is the bad.. More
They went above & beyond to help me! The sales person, Tyler Smreker, was very knowledgeable, upfront and honest with me. He did not push me into buying anything....he gave me all the in The sales person, Tyler Smreker, was very knowledgeable, upfront and honest with me. He did not push me into buying anything....he gave me all the information/options I needed to make a good decision. The finance person, Darek Harris, also went above and beyond helping me. Not only did he explain all my options and what all I was signing, but he helped me get the paperwork ready that I will need to get my refund for GAP and extended warranty from my traded-in vehicle. I've even been back a couple of times since my purchase and all the emplyees that were there, were very helpful in answering all my questions. I would highly recommend them to all. More
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Unbelievably EASY I called them about my 3rd party approval loan but they told me that they can beat that offer or even better help me out to get a better deal so I wen I called them about my 3rd party approval loan but they told me that they can beat that offer or even better help me out to get a better deal so I went and was greeted by Andrew Biegalski and I told him exactly what I want to happen which is 0 down with about 250-300 monthly payment with my not so perfect credit and he responded "I can help you with that" so I test drive the car that I like came back and he hop on the paper works and sure enough few minutes later he told me that I got the deal that I wanted and after that Darek ( Dutch ) made sure I have the best warranty I could have on my Jeep. I was amazed how easy that was I literally went to Mike Shaw Dealership and about an hour later I'm driving my new car without spending a dime. Most smooth transaction I ever had in car buying and I'm glad I gave them a chance to help me out. More
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Loving my new car I’m so happy with my new car and so great full Andrew worked hard with us to find the perfect car for me and my family. I will always recommend Mike S I’m so happy with my new car and so great full Andrew worked hard with us to find the perfect car for me and my family. I will always recommend Mike Shaw! More
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I was amazed that you all put in the discounts without askin I am so please with the dealer. I was amazed by the deal you made and the car is great. The sales person is great I am so please with the dealer. I was amazed by the deal you made and the car is great. The sales person is great More
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Very Helpful! I had specific NEEDS for a vehicle becuse of a disabled husband and Andrew helped narrow the choices to three vehicles that might meet those needs. I I had specific NEEDS for a vehicle becuse of a disabled husband and Andrew helped narrow the choices to three vehicles that might meet those needs. I then narrowed it to the one I wanted! Dan was there for the actual purchase and it went so smooth and painless! He was great. Let's face it, purchasing a car can be stressful and they took it away. Honest! The car is working out just exactly like we wanted/needed it to. Thank you everyone! More
Love my Acadia Andrew was so helpful with me buying my Acadia. He got the price range I needed and was extremely nice. I definitely recommend going to Mike Shaw and Andrew was so helpful with me buying my Acadia. He got the price range I needed and was extremely nice. I definitely recommend going to Mike Shaw and Andrew. More
First time amazing car buying experience After having a stressful situation with having a car break down, Andrew made my car buying experience so easy and quick. I absolutely love my new Buic After having a stressful situation with having a car break down, Andrew made my car buying experience so easy and quick. I absolutely love my new Buick Regal and am so thankful for Andrew for helping me through the process. More
UPDATE: Started great...ended poorly....was resolved! This is my second car buying experience. I am pretty young and inexperience. My immediately family has never purchased a car from a dealership so I di This is my second car buying experience. I am pretty young and inexperience. My immediately family has never purchased a car from a dealership so I didn't really have much help. I went in for a used vehicle that I wanted to purchase, something I had been looking at for a while. It was listed as a Toyota Avalon XLE Plus or XLE (SE). I know they say they can't guarantee what you see online, which seems really backwards since they have to upload a photo and type in all the other information. Regardless, the vehicle was NOT an XLE Plus and is listed as such on one of the pieces of paperwork. Which is fine. It technically WAS a good deal either way. My issue is when I went to get financing I was told I couldn't get the vehicle without an extended service contract/warranty. I expressed I did not want one as this used vehicle already had a factory warranty. After talking through it we excluded the service contract on the original sales contract. I then had issues with my credit score. I showed 735 and they pulled 447 to 630. I ended up needing a co-signer so I had a family member join me on the loan who had great credit. After adding the family to get a lower interest rate, I was told that I couldn't get the car with a service contract. It makes no sense and it was really something I didn't want, but I wanted this car. With the original contract my total financing amount was $30,000 (including terrible interest rate) but with the amended one the amount jumped to $32,000. I also ended up putting even MORE down on this car (enough to bring it down to $16,000 needing to be financed). Pretty sucky that a better interest rate and more money down makes me have to pay more. I also feel very stupid and slightly taken advantage of for this. In addition to all this, I also don't have my loan information. I was told it was through Alliance Credit Union, however when I call them they have no record of me having an account. If I could go back in time, I would just drop the service contract/dealer warranty and would have been really happy. Now I'm stuck with this because of my oversight and the strange arrangements that were made to have me buy the car. Overall it seems pretty shady to do stuff like this. I hope I never have to go into the dealership for repairs. Beware of hidden things and the confusion in contract signing. UPDATE: The managers and owners saw my reviews and actually responded to them personally and worked through my concerns and frustrations to restore things to how I expected them. I know that I was misunderstanding some of what was happening as I discussed some of the texts with one of the manager. I appreciated that they actually made it better. Had they not done so I would have kept this rating poor. More
Professional and courteous We recently purchased an Acadia Denali. W had an appointment for a test drive and meeting with a sales representative the day we called to inquire abo We recently purchased an Acadia Denali. W had an appointment for a test drive and meeting with a sales representative the day we called to inquire about a vehicle we saw online. Negotiations did not require near the back and forth games we have had with other vehicle purchases. Felt we were were treated fairly and with integrity. Every rep was respectful, greeted us (even staff not making a commission) and asked how they could assist. Each staff way-found for us- took us there instead of just pointing. We bought some accessories from parts. This department was outstanding. They called with updates on shipment and only had to wait 1 day. Johnathan gave us detailed tutorial on the car which was invaluable. We were taken care of period. I don’t typically write reviews but buying a car is not always easy and a big decision. People should know about Mike Shaw Buick GMC. More