Alpine Buick GMC - Service Center

Poor communication and didn’t service everything or address the issues. Always a long wait and crowded. Never followed up with ordered parts. Or service. address the issues. Always a long wait and crowded. Never followed up with ordered parts. Or service. More

The staff is very friendly. The service was very slow this time. Waited 2 1/2 hours for tire rotation and oil change. The service was very slow this time. Waited 2 1/2 hours for tire rotation and oil change. More

Still waiting for a cb about a check engine light issue from a months ago on a car that I had just purchased from a months ago on a car that I had just purchased More

Could not provide adequate parts, communication or estimated time to complete repairs despite a two weeks in the shop for diagnostic. No sense of urgency, care, or professionalism to the client and a estimated time to complete repairs despite a two weeks in the shop for diagnostic. No sense of urgency, care, or professionalism to the client and absolutely no courtesy! Never service your vehicle here! More

Appointment for nail in tire and engine light. Car received oil change, tires rotated. I didn’t ask for that. Sent my daughter home with mail in tire and did not run diagnostic for engine light. Car received oil change, tires rotated. I didn’t ask for that. Sent my daughter home with mail in tire and did not run diagnostic for engine light. UNBELIEVABLE. More

Juan Sotelo was very professional and helpful. Everyone else in Service was not. Including me, there were 6 cars waiting to get checked in and only one Service Tech was making a less than stella Everyone else in Service was not. Including me, there were 6 cars waiting to get checked in and only one Service Tech was making a less than stellar effort getting customers checked in. I got rather assertive with Juan about the situation, I don’t believe inappropriately so, and Juan clearly addressed the lackluster effort of the other Techs to begin paying attention to how many people were waiting to get checked in. FYI…it was clear as I was standing in the garage area that the other techs weren’t busy with helping other customers. Within a couple of minutes there were 4 Techs outside checking customers in. More

Brandon was so great to work with. Thank You for going above and beyond Brandon Thank You for going above and beyond Brandon More

What can I say, I've never had such a great service experience than the one I had when I met Drew. Definitely made me feel like family experience than the one I had when I met Drew. Definitely made me feel like family More

Hats off to the guys over at Alpine Buick GMC. Five stars+. Our service experience was exceptional from beginning to end with Drew!!! Five stars+. Our service experience was exceptional from beginning to end with Drew!!! More

Brandon was very welcoming and ask if I needed anything. Showed me what was to transpire with my car. Showed me what was to transpire with my car. More