298 Reviews of Alpine Buick GMC - Service Center
OK service however what should normally take 30 or 40 mins for an oil change took 1 1/2 hrs. I had an appointment which doesn't seem to make a difference if it takes that long for an oil change. Not eff mins for an oil change took 1 1/2 hrs. I had an appointment which doesn't seem to make a difference if it takes that long for an oil change. Not efficient in serving and apparently don't care about the customers time. I requested another service tech and he was much better to work with. I unfortunately paid for lifetime oil changes and would not recommend it...especially since it takes so long to get it done. Better off going to grease xxxxxx, they do just as good a job in a more efficient time. More
I just took my car in for an oil change. Efficient service with honest no pressure advice in upcoming services. I am never pressured to do anything else than what I came in for. Love this pl Efficient service with honest no pressure advice in upcoming services. I am never pressured to do anything else than what I came in for. Love this place! More
It was not a good experience for several reasons. 1) waited 20 minutes before being able to check in. 2) girl checking me in had no idea what to do with the information the X-ray gave her. She to 1) waited 20 minutes before being able to check in. 2) girl checking me in had no idea what to do with the information the X-ray gave her. She told me one of my tires was wearing on the side but had no fix to recommend (alignment). She also showed me X-ray images and said it was rusting underneath. That doesn’t sell well for a vehicle I paid over 100k for less than a year ago and take better care of than 95% of people. 3) over 20 minutes for my car to be brought to the front after checking out. Not sure I will go back, no customer service, and felt like they didn’t know what they were doing. Stinks because I have done service at alpine for years. More
Joshua Swanson was fantastic. He was able to work me into an appointment that worked for me and was fully ready to proceed with the service once I arrived. The wait time was ext He was able to work me into an appointment that worked for me and was fully ready to proceed with the service once I arrived. The wait time was extremely short. Promote him now!!! :>) More