
Alpine Buick GMC, Littleton/Denver/Highlands Ranch
Littleton, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Stopped in to buy a SUV. Walked away when we did not like price. They called us a week later and ask what they could do to close the deal. We gave them our bottom price. They said they would talk to like price. They called us a week later and ask what they could do to close the deal. We gave them our bottom price. They said they would talk to manager and call us back. They called back and said manager said yes and to come in to sign papers. Since we live 45 minutes away I asked if they would email me the papers and we would sign and bring them in with us. No problem they said. I should have them in 15 minutes. I waited. Called after 1 hour and told them I had not received them. They said they would go check and call me back in 5 minutes. Received papers with all the wrong prices. I call and they said they were sorry they gave the manager the wrong papers. They would get that corrected right now and call me back in five minutes. This went on all afternoon. We started this conversation at 10:14 a.m. Thirteen times we talked on the phone. I have caller I.D. and call history to prove it. Each time I would say "have not received the papers yet." He would reply "Let me go talk to my manager and see why they were not sent." We also went over the numbers twice during those 13 calls to verify the correct figures. By 6:00p.m. I was so upset I had my husband call him. So, after talking to him all day long and waiting by the computer for the papers we find out that he had not gotten approval from his manager on that price. That he was just trying to get us to come in so they could argue on price. So, to sum up the facts. He wasted my whole day and cause unacceptable stress for something he did not even have permission to promise. More