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Alphorn Ford - Service Center

Monroe, WI

4.5
90 Reviews

90 Reviews of Alphorn Ford - Service Center

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August 06, 2024

Always wonderful to work with! They make the process completely stress free on my end! More

by jackielou1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

These guys have been absolutely fantastic! With their new services that they have available they make sure to let me know if and when my car needs maintenance. They let me pick and choose what More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guys in the service department, the kind ladies in scheduling. And all the rest of the staff that like to say hello to my dog!
May 26, 2024

Forgot to pickup vehicle Forgot to wash vehicle, poor wash job Forgot to make sure everything worked after the repair More

by pumkin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabe
May 26, 2024

Raymond is an outstanding mechanic. He does good competent work, and keeps you informed in detail. Ray enjoys spending time with the customer answering any questions. He is a pleasure More

by buzzlegend59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Mienhart
May 24, 2024

Accommodated my schedule and fixed my problem quickly. Will go back for any maintenance I need in the future. More

by Rlanius1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
May 23, 2024

Everyone is very helpful. The one lady sales associate took the time (forgot her name) to show me how to navigate to some items in the computer on my truck. She is a sweet hea More

by jfp1858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Like pick up and delivery option. Dislike 3% charge for using credit card Lincoln wash is substandard More

by Stacy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

They're honest and go easier than most dealerships on 'plus item' service adders. Everyone is friendly. More

by ALBrudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk kid
May 19, 2024

They were very good about letting me know when they picked the truck up and when it was delivered. Those are the most times important to me. More

by Heather
Recommend Dealer
Yes
Employees Worked With
I don't remember people's names
May 16, 2024

Very helpful with my question, got me right in to help fix it. I think they did a good job. More

by tschuster4846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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