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Alphorn Ford - Service Center

Monroe, WI

4.5
95 Reviews

95 Reviews of Alphorn Ford - Service Center

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September 09, 2024

Excellent service. Timely and efficient mechanical repairs. Personnel always very friendly. Highly recommend the dealership for automotive needs. More

by lauriesimonson164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Sandall, Dominic Hernandez
September 06, 2024

There are reasons to question the honesty and integrity of this business. The vehicle that I purchased was misrepresented. There were preexisting issues that they refused to correct. The price on the final More

by mkhorsesndogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Hitchins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovany Erickson
September 04, 2024

From purchasing, to servicing my vehicle, Alphonso Ford has been excellent in every way. I am very pleased. More

by angelindisguise62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees
September 02, 2024

They are professional and courteous. Alphorn has skilled mechanics that repair all breaks. Sales department works well on sales. More

by Jrtordoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

They always make sure to take great care of my vehicle and thoroughly inform me about maintenance performed and maintenance recommended in order to keep my vehicle in great condition. More

by Brooklynpowers
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

People at the service desk, very friendly and eager to help and willing to work around a person schedule More

by Blade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Gamble: service technician
August 22, 2024

Do not buy used vehicle from this place. Just bought used 2019 expedition. Four days later a/c quit working, took it in week later sat there for two hours to be told there a/c machine wasn’t More

by Jlharvey7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
August 22, 2024

Quick, clean that's great service! They continued to take care of there customers! Thanks More

by ldvinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan in service
August 20, 2024

I highly recommend Alphorn Ford as my shop and dealer. Great services and friendly staff. More

by guzmanmarissa4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooklyn, Gaige, Jordan
August 17, 2024

They were running a special on the service I was receiving, but I didn't see the email until after I got home. That is something they could just offer all customers... More

by boaty.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Hitchins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
3.0
This rating includes all reviews, with more weight given to recent reviews.
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