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Alphorn Ford - Service Center

Monroe, WI

4.5
90 Reviews

90 Reviews of Alphorn Ford - Service Center

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August 23, 2024

People at the service desk, very friendly and eager to help and willing to work around a person schedule More

by Blade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Gamble: service technician
August 22, 2024

Do not buy used vehicle from this place. Just bought used 2019 expedition. Four days later a/c quit working, took it in week later sat there for two hours to be told there a/c machine wasn’t More

by Jlharvey7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
August 22, 2024

Quick, clean that's great service! They continued to take care of there customers! Thanks More

by ldvinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan in service
August 20, 2024

I highly recommend Alphorn Ford as my shop and dealer. Great services and friendly staff. More

by guzmanmarissa4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooklyn, Gaige, Jordan
August 17, 2024

They were running a special on the service I was receiving, but I didn't see the email until after I got home. That is something they could just offer all customers... More

by boaty.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Hitchins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

Have gone above and beyond for us in our needs. Thank you for retired people. More

by marcar83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Work was done in a timely manner and the service desk worker was friendly and very helpful. More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
August 08, 2024

Seems like they did all the work I was expecting In a timely manner. Thank You More

by travelkatieadami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Always pleased with our experience with Alphorn Ford! Customer service is great and they keep us informed of what to expect! More

by dandeelehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
August 06, 2024

I was very upset that it took them three times taking my car back to fix it. If they would of listened to me the first day I took it I I told them it was a o2 sensor. They said it was the battery. I feel t More

by wildwestgal65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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