Alphorn Ford - Service Center

Alphorn Ford Lincoln is easy to make an appointment. They are very thorough and go beyond what is expected. They are very thorough and go beyond what is expected. More

Fast, friendly, accommodating, Alphorn Ford never stops improving and I am always satisfied with my services. improving and I am always satisfied with my services. More

I like the employees at Alphorn Ford. They are knowledgeable and got it done But they are pricey. They are knowledgeable and got it done But they are pricey. More

Service advisor said they would use my ford pass points towards the services rendered and after paying the bill and getting home noticed that no points were ever used. Why go to your dealership for servic towards the services rendered and after paying the bill and getting home noticed that no points were ever used. Why go to your dealership for service when there are so many others that provide the same if not better. More

They have great salespeople and great service personnel and are great people to work with and are great people to work with More

they make you feel like family always willing to work with you the staff is awsome ken and eric top notch guys with you the staff is awsome ken and eric top notch guys More

Customer service/employee interaction was great. ...dealer prices are high compared to local market.for the same service ...dealer prices are high compared to local market.for the same service More

Very happy with this dealership, they got our service done well and on time . Love our truck. Evan told us where a good place was to have breakfast.😁 done well and on time . Love our truck. Evan told us where a good place was to have breakfast.😁 More

They were easy to talk to and great customer service. Highly recommend using them for the best dealership around. Highly recommend using them for the best dealership around. More

I had my heated seat fixed last year. Once that issue was resolved, my ventilated seat stopped working which seems directly related to me. I need to use my supplemental insurance to deal Once that issue was resolved, my ventilated seat stopped working which seems directly related to me. I need to use my supplemental insurance to deal with this issue, which will cost me $100. I had the service department complete the diagnosis and order the part. I received a call that the part was in and brought my vehicle for the repair. After an hour and 40 minutes, I was told that the wrong part was sent. It seems to me that the parts should be inspected before scheduling service. It's now been an additional 3 weeks with no word on when this issue will be resolved. By the time I hear back, it will be winter and I won't need ventilated seats for months. Additionally, I've was told by Alphorn that a separate issue I have with the exhaust flex pipe isn't covered under warranty. I've had two different shops say that it is covered. I plan to use one of those shops for future work. More