Alphorn Ford - Service Center

The last two times my car was in for service. They changed the oil and did the recall notifications, but when they rotate the tires, they do not check the pressure the front tires take a differen They changed the oil and did the recall notifications, but when they rotate the tires, they do not check the pressure the front tires take a different pressure than the rear tires, and they never bother to change them. More

They are always easy to deal with when making appointments or scheduling service work. The pick up and return of the vehicle is such a convenience factor for us. appointments or scheduling service work. The pick up and return of the vehicle is such a convenience factor for us. More

Was sold a Lincoln with locking security wheels. Needed to have the locking nuts removed and replaced with standard. Had an active leak due to a pucture and when I went on Monday, Service said the Needed to have the locking nuts removed and replaced with standard. Had an active leak due to a pucture and when I went on Monday, Service said they couldnt get me in until Saturday. I drove back to Illinois and got it done immediately at Freeport Ford for less than Alphorn quoted. Truthfully, we were very happy with our Lincoln purchase with Ryan Alexander at Alphorn, but will likely purchase our next truck from Bryden or Freeport Ford because the service department isnt as good. If cant help with a 15 minute job due to staffing and offer me days out, I feel more secure using another dealership for service. More

Great people and excellent employees. Service was done in a timely manner. Also the waiting area is very comfortable. Service was done in a timely manner. Also the waiting area is very comfortable. More

Great job. Communicate do a good job did a great job on the service being dine. Communicate do a good job did a great job on the service being dine. More

???? to “ Who did you work with at the dealership? (idk=don't know or don't remember) ” (idk=don't know or don't remember) ” More

Always Bert friendly whenever we are in got service. Salespersons Very courteous. Very clean facility Salespersons Very courteous. Very clean facility More

Bought my car here. I did have a problem but with no hesitation they fix the problem right away! There always willing to work with me. The financial. manager is always u I did have a problem but with no hesitation they fix the problem right away! There always willing to work with me. The financial. manager is always understanding. Willing to work with you. More

They are all a good bunch They are all very nice and polite and trustworthy polite and trustworthy More

The staff is very helpful and always willing to go the extra mile. The concierge service is outstanding. extra mile. The concierge service is outstanding. More