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Alphorn Ford - Service Center

Monroe, WI

4.5
101 Reviews

101 Reviews of Alphorn Ford - Service Center

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December 21, 2024

Great communication! Offered me a ride when I had to leave my car for a couple hours! Friendly employees! More

by catesfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

They try to upsell services that aren’t needed for the repair that was asked to do. I have since fixed the repair myself for about what they charged in diagnostic fees. More

by Stephensontransportllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with sales
December 13, 2024

Oil change and tire rotation usually takes an hour. I always wait at the dealership. This time it took 2.5 hours, I was quit pissed. Then I found out they did a recall also. I wish I would have been i More

by sams12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Love this dealership! ! Friendly, professional, and very helpful staff and managers. Excellent cozy and warm waiting area too! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in service dept.
December 03, 2024

All good don’t know what else to say . Just trying to get 15 words in More

by tgjne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Used Concierge Service to get an Oil Change & Tire Rotation. Was pleased with the price, service & Staff More

by garchie14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

The pick up and drop off service is great. The service department people are great and friendly to work with. More

by RLKIRCH15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall working with either of these people
November 21, 2024

Enjoying our van which we bought earlier this year. A few hiccups with our brakes service but all good in the end. Thank you More

by lloydactkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

The services and people are great. It's not having the points alphone promised that is bad. More

by c.goecks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know any names
November 15, 2024

The service people were very nice & I was in & out in no time. Great job! More

by rkayb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of any names - I dealt with Service Dept.
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