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Alphorn Ford

Monroe, WI

4.4
215 Reviews
At Alphorn Ford, we like to think of ourselves as more than just a place to get a great deal on Ford vehicles. We're a place where drivers from all over Wisconsin can turn to when they want first-rate, personalised customer service they can brag about to their friends. From assisting you with initial model research to helping keep your ride running like new with expert Ford service, we always put the customer first. Wisconsin drivers return to Alphorn Ford time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Alphorn Ford team for high-quality, modern service. Specifically wondering about financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Alphorn Ford finance specialists are ready to help drivers figure out a finance option that meets driver's needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Alphorn Ford team is ready to help! Our showroom in Monroe is a quick drive from the surrounding Wisconsin areas. Our staff is happy to answer any and all Ford questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We have a strong and committed sales staff with many years of experience satisfying our customer's needs. We look forward to serving you soon!
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N2985 18th Ave

Monroe, WI

53566

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Showing 215 reviews

June 06, 2024

I have bought my last car from them and was happy with my deal this time hard to get a good deal More

by brownswiss84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Erickson
May 26, 2024

Deceived about options available unhappy with results to solve the problem. Trade in value was under rated. More

by pamelasue57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Hoyt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Johnson
May 26, 2024

Raymond is an outstanding mechanic. He does good competent work, and keeps you informed in detail. Ray enjoys spending time with the customer answering any questions. He is a pleasure More

by buzzlegend59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Mienhart
May 26, 2024

Forgot to pickup vehicle Forgot to wash vehicle, poor wash job Forgot to make sure everything worked after the repair More

by pumkin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabe
May 24, 2024

Accommodated my schedule and fixed my problem quickly. Will go back for any maintenance I need in the future. More

by Rlanius1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
May 23, 2024

Everyone is very helpful. The one lady sales associate took the time (forgot her name) to show me how to navigate to some items in the computer on my truck. She is a sweet hea More

by jfp1858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Like pick up and delivery option. Dislike 3% charge for using credit card Lincoln wash is substandard More

by Stacy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

They're honest and go easier than most dealerships on 'plus item' service adders. Everyone is friendly. More

by ALBrudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk kid
May 19, 2024

They were very good about letting me know when they picked the truck up and when it was delivered. Those are the most times important to me. More

by Heather
Recommend Dealer
Yes
Employees Worked With
I don't remember people's names
May 16, 2024

Very helpful with my question, got me right in to help fix it. I think they did a good job. More

by tschuster4846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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