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Alphorn Ford
Monroe, WI
261 Reviews
At Alphorn Ford, we like to think of ourselves as more than just a place to get a great deal on Ford vehicles. We're a place where drivers from all over Wisconsin can turn to when they want first-rate, personalised customer service they can brag about to their friends. From assisting you with initial model research to helping keep your ride running like new with expert Ford service, we always put the customer first.
Wisconsin drivers return to Alphorn Ford time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Alphorn Ford team for high-quality, modern service. Specifically wondering about financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Alphorn Ford finance specialists are ready to help drivers figure out a finance option that meets driver's needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Alphorn Ford team is ready to help!
Our showroom in Monroe is a quick drive from the surrounding Wisconsin areas. Our staff is happy to answer any and all Ford questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We have a strong and committed sales staff with many years of experience satisfying our customer's needs. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 261 reviews
October 13, 2010
This purchase was a problem from the get go. They tried to keep us there forever after we had made the purchase decision, trying to sell us after market items, and more insurance, etc.....Even after repeat to keep us there forever after we had made the purchase decision, trying to sell us after market items, and more insurance, etc.....Even after repeatedly being told, "no", they still tried. Almost changed our mind on the vehicle because of this. They finally gave up and we departed with plans to pick up the truck on Monday. We had arranged our own financing, so there were no issues with that, and we viewed the carfax, and everything appeared to be in order. However, they gave us the title when we went to pick up the truck on Monday. When I went to register the truck, they had failed to give us a "lein release" which is something they are required to do so by law. We picked up the vehicle on 09/13/10, and it is now 10/13/10, and we still do not have a lein release or clear title on this truck, and cannot register it yet. Also, on closer inspection of the title, there is a box checkmarked that says the vehicle's milage is not correct ! We have had to make two separate trips up there to ask about these things, and are told every time that they are taking care of things, and will get back to us. Of course, they do not. We don't feel that this is the way to treat customers. Their response ? IF we had financed through THEM, then things would have been routine, but because we were able to get fantastic financing through my credit union, we somehow caused this ourselves. I would NOT recommend this dealership to anyone, and will not buy from them again. More
by Wildhaven
Employees Worked With
Amos
