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Alphorn Ford
Monroe, WI
204 Reviews
At Alphorn Ford, we like to think of ourselves as more than just a place to get a great deal on Ford vehicles. We're a place where drivers from all over Wisconsin can turn to when they want first-rate, personalised customer service they can brag about to their friends. From assisting you with initial model research to helping keep your ride running like new with expert Ford service, we always put the customer first.
Wisconsin drivers return to Alphorn Ford time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Alphorn Ford team for high-quality, modern service. Specifically wondering about financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Alphorn Ford finance specialists are ready to help drivers figure out a finance option that meets driver's needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Alphorn Ford team is ready to help!
Our showroom in Monroe is a quick drive from the surrounding Wisconsin areas. Our staff is happy to answer any and all Ford questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We have a strong and committed sales staff with many years of experience satisfying our customer's needs. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 204 reviews
October 11, 2024
The service department was not friendly. We waited there at the counter for 5 minutes while Noone acknowledged us. I will not be back to this service center nor will I recommend this servi We waited there at the counter for 5 minutes while Noone acknowledged us. I will not be back to this service center nor will I recommend this service center. More
by Shameka Ashley
Verified Customer
October 11, 2024
Great service. Theri team goes above and beyond to take care of their customers. Thank you! Theri team goes above and beyond to take care of their customers. Thank you! More
by clenzinger
October 10, 2024
Great service and fast service. Thank you for helping me close what coupons gave me the best cost Thank you for helping me close what coupons gave me the best cost More
by zoander
Employees Worked With
October 10, 2024
When my CU failed to get the financing done in time for me to fly out and puck up my vehicle- This dealership and the amazing team took charge and got the financing done while I was at a business meeting. me to fly out and puck up my vehicle- This dealership and the amazing team took charge and got the financing done while I was at a business meeting. 2 hours later they drove the vehicle to the airport for me and left it in a secure location - I was able yo just get off the plane- walk to my new vehicle and drive it back home without any fuss. We did everything over the phone, text and email - Although they are out of state for me- They are definitely worth working with again. I didn’t even cover that they found me the exact vehicle I had been looking for, for over 3 years. If you want a great experience- with people who care- this is the dealership to work with! More
by Tara Smith
October 08, 2024
My service went well once diagnoses were made and parts having to be ordered. Thank you. having to be ordered. Thank you. More
by wishinaz
September 30, 2024
Tried to upsell undercoating and protection package. Also alarm package could not be taken off even though I wasn’t interested in it Also alarm package could not be taken off even though I wasn’t interested in it More
by datobiason
September 29, 2024
Manager, Sales, and Finance people were all great! They worked hard to make sure things were as I wanted them. A bit of re-cleaning needed and a few mixups in paperwork but they did a great job to m They worked hard to make sure things were as I wanted them. A bit of re-cleaning needed and a few mixups in paperwork but they did a great job to make it right! More
by onion42000
Employees Worked With
September 28, 2024
Fast, friendly, accommodating, Alphorn Ford never stops improving and I am always satisfied with my services. improving and I am always satisfied with my services. More
by guzmanmarissa4
September 28, 2024
Pretty average dealer experience. Not bad; as expected they were fairly pushy with their financing, but that's no great shock bc that's how they get extra out of you. As sales people, Not bad; as expected they were fairly pushy with their financing, but that's no great shock bc that's how they get extra out of you. As sales people, you can't hold it against them. Medium pressure tactics, I'd say. Would probably consider Alphorn Ford again in the future More
by RAJII
