Alphorn Ford

Good dealershop and want to find you what you want Aaron was our sales guy he found us what we wanted and the features we wanted. If you are in the market for a vechile ask for Aaron he will find it fo Aaron was our sales guy he found us what we wanted and the features we wanted. If you are in the market for a vechile ask for Aaron he will find it for you! Everyone treated us like family. More

Good buying experience. I had stopped to just look at a truck I saw on the lot. Aaron Newton the salesman came out to speak to me. I told him I was just looking. He did no I had stopped to just look at a truck I saw on the lot. Aaron Newton the salesman came out to speak to me. I told him I was just looking. He did not try to push and answered the few questions I had. I told him I would be back later. I returned later the same day. Aaron came out to se me. He asked if I would like to test drive the vehicle. After the test drive we spoke about the price. We were able to find a price that we both agreed on. More

Not pushy We have met with three different salesmen at Alphorn over the last few years, and Aaron has been the best. He was not pushy, was very informative and We have met with three different salesmen at Alphorn over the last few years, and Aaron has been the best. He was not pushy, was very informative and knowledgable, and seemed to genuinely care about finding the perfect car for us rather than just selling something only for his own benefit. When we were in the buying process, Mark was very helpful in getting the best rate and making sure we understood everything about our financing. He provided information about extra coverage for us, but did not push anything on us. Overall, our experience with these two gentlemen at Alphorn is what will make us come back when we buy our next vehicle and what will make us recommend them to our family and friends. More

EXCELLENT....NEED I SAY MORE!!!!! I am a repeat customer to Alphorn Ford and the main reason is because of the hard work, dedication, and the professionalism of every one of the employ I am a repeat customer to Alphorn Ford and the main reason is because of the hard work, dedication, and the professionalism of every one of the employees at Alphorn....but there are two guys that I need to personally thank and recognize on here. Aaron Newton....He gets the BEST SALESMAN OF THE YEAR AWARD...and Mark Fields...he gets the BEST BUSINESS MANAGER OF THE YEAR AWARD. These two guys spent HOURS...and I mean HOURS on the computer and phone locating a truck for me. With many snags (not their fault)...they successfully found the truck of my preference!!!! I am in awe of these guys' honesty and hard work they put in to make this purchasing process happen for me. I highly recommend ALPHORN FORD to anyone...and if you go there...ask for Aaron he will work hard for you! More

Very accommadating. Very helpful. Got in quickly for a test drive. Very accommodating to drive different vehicles on the lot. Good selection. Aaron was very helpful and Very helpful. Got in quickly for a test drive. Very accommodating to drive different vehicles on the lot. Good selection. Aaron was very helpful and courteous. I will deal with them again in the future. And Mark Fields from finance was also very helpful. More

Excellent This was our second dealing with Alphorn Ford and we would highly recommend them to anyone looking for a family type atmosphere in purchasing a new ca This was our second dealing with Alphorn Ford and we would highly recommend them to anyone looking for a family type atmosphere in purchasing a new car. The service from Aaron Newton was so amazing. He offer over and above service to us. From Aaron to Mark in credit department made it easy to make our decision. And when we were ready to leave the Sales Manager Tony came up to us and said Thank you for coming in again and trusting us to provide you with another purchase. Thank you again Alphorn Ford for a excellent experience. T&L P More

Easy, friendly and good cawfee Growing up in NY, its always good to run into a aplace that is just straightforward. Even though we definitely wanted the truck, we experienced a lev Growing up in NY, its always good to run into a aplace that is just straightforward. Even though we definitely wanted the truck, we experienced a level of customer service second to none. Nate took us on a test drive and showed us all of the bells and whistles. Not only more than we expected, but the quality of everything was an 11 out of 10. Definitely one of the best salesmen I have even dealt with. Eric then went through the paper work as quickly and efficiently possible. He was honest and even explained the benefits of certain warranties. A great sense of humor and very personable. Patient and understanding. Afterwards Amanda who originally set up the entire process came out and assured our satisfaction with the process. The entire staff and atmosphere of this place is very genuine and I couldn't imagine getting a truck from anywhere else. Thank you again, Nate, Eric and Amanda, you guys were great!!! More

Get experience Bought a flex. My salesman was Nate Adams. Nate was outstanding and very professional. He is very knowledgeable about all of the vehicles and was eas Bought a flex. My salesman was Nate Adams. Nate was outstanding and very professional. He is very knowledgeable about all of the vehicles and was easy to work with. I highly recommend Nate and Alphorn Ford. More

Amazing and Professional!!! Nate Adams was great to deal with. Very professional and pleasant to work with. He is very knowledgeable about all of the vehicles. We bought 2 cars f Nate Adams was great to deal with. Very professional and pleasant to work with. He is very knowledgeable about all of the vehicles. We bought 2 cars from him and will always go to him first for any future purchases. More

1% Good but never again I was in the market for a nice used car. Was looking for Van or SUV. I had a very specific price range I wanted to stay in so I had to be very particu I was in the market for a nice used car. Was looking for Van or SUV. I had a very specific price range I wanted to stay in so I had to be very particular. I was working with Nate and Scott. I told them what I wanted and they did try to get what I wanted there for me to see and drive. Eventually I found a Envoy Denali that gave my wife and I all the options and room we wanted and it was in our price range. So we acted quickly and they brought it in for quickly. We were very pleased! When I test drove it Nate went on and on about there intense and detailed inspection process. I noticed after driving it that a fog light and a rear back up light was out. Made them aware of it and he said it would be taken care of. The next day they came and picked up my wife and brought her to get the car and finish the paper work. I asked my wife to make sure the lights were being fixed. My salesman replaced the front bulb but then told me that it was a bad socket on the back of the car and that I could just buy the part and replace it. It would be much cheaper for me to do it myself instead of the dealership doing it. I was not happy but my wife brought the car home. I was still very happy!! The next day I leave to go to work and it barely starts and then there is a loud knocking noise from the rear of the car. It did stop after a minute or so. I called to let Nate know right away. He gave me somethings to check. I checked on them and got back to him. He explained what it might be and had me bring it in. it ended up being an issue with something needing to calibrated again after a fuse or battery was replaced, but in the process we found that the fan for the rear heat was not working at all!! I have young kids so this was a huge deal. So they kept the car to do other tests and check the battery. This was on a Saturday, they kept it over the weekend for a tech to look at it Monday. Got a call on Tuesday that everything was fixed. They said they replaced the battery, replaced the socket, then I asked about the heater in the back. The tech (Dan) told me that he hadn't received approval to have that fixed. I asked to speak with Nate, he was busy so i left a message. I didn't hear back from him until after I sent and email to Tony the gm threatening to return the car and cancel the whole thing unless this was fixed. Then Nate called me to say they were fixing it. So 2 weeks into owning my car I had only driven it twice. They finally called to say it was all done and I could pick it up. I asked since I had tons of issues if they could fill my car with gas. Both Nate, and Scott said it would be taken care of. Which I appreciate since it was supposed to snow like crazy that night and I would have my kids. I just wanted to jump in and get home so i could try and miss the storm. I get there to pick it up and there is ZERO gas in the car. I get my kids loaded up and start to drive across the street to get gas. Mind you at this point there is 6+ inches of snow on the ground. I actually ran out of gas pulling into the gas station. Thank god i was able to coast into the pump. I got gas and then drove home. After all this I received an email from Dan the Tech, Nate and the GM asking if I was satisfied. I was not and I made them aware of that. Well I got a call from the Sales Manager asking me to call him back. So i emailed him and called... go figure never got a call back. I then emailed and called Tony... wow go figure no call or email back. Then I got an email asking me to please share my positive experience and leave a review. The only positive part was them getting what I want there and oh giving my kids each a balloon while they ran our credit work. Other than that what a joke. Since then I have successfully steered multiple people away from buying from this dealership. AVOID THIS PLACE!! I BET NOW THAT I LEAVE THIS REVIEW MAYBE THE GM WILL WANNA CALL ME NOW. CLASSLESS PLACE AND HORRIBLE SERVICE ONCE YOU START TO CALL THEM OUT FOR THERE MISTAKES!! More