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Alphorn Ford
Monroe, WI
223 Reviews
At Alphorn Ford, we like to think of ourselves as more than just a place to get a great deal on Ford vehicles. We're a place where drivers from all over Wisconsin can turn to when they want first-rate, personalised customer service they can brag about to their friends. From assisting you with initial model research to helping keep your ride running like new with expert Ford service, we always put the customer first.
Wisconsin drivers return to Alphorn Ford time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Alphorn Ford team for high-quality, modern service. Specifically wondering about financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Alphorn Ford finance specialists are ready to help drivers figure out a finance option that meets driver's needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Alphorn Ford team is ready to help!
Our showroom in Monroe is a quick drive from the surrounding Wisconsin areas. Our staff is happy to answer any and all Ford questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We have a strong and committed sales staff with many years of experience satisfying our customer's needs. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 223 reviews
October 02, 2022
If you are in the market for a different vehicle go see Jake, Eric and Taylor at Alphorn Ford! They will treat you right! Just purchased a 2020 Ford Edge Titanium and my experience with them was fantasti Jake, Eric and Taylor at Alphorn Ford! They will treat you right! Just purchased a 2020 Ford Edge Titanium and my experience with them was fantastic. More
by lmpratt60
Employees Worked With
Jake Smith
September 30, 2022
The reason only two stars is it was set up to have my vehicle back by a certain time and it was not. I had to cancel a meeting because of it. Then when I called to find out where my vehicle was Joe tol vehicle back by a certain time and it was not. I had to cancel a meeting because of it. Then when I called to find out where my vehicle was Joe told me he didn't know it was to be back, but on my invoice it clearly stated when it needed to be returned. He made all kinds of excuses for why it wasn't returned on time and then after telling him I would stop down to pay my bill he wanted the gentleman that brought it back to me to collect payment. They also stated that I needed other work done on it and had called me to see if I wanted it done now and when they called it was like 45 minutes before it was to be back, so that would not have given them enough time to do it anyways, so that is why they didn't bring it back. This is not the first time the service department has made mistakes, but they usually make it right but not with Joe. I don't know if I will go back again as having to cancel appointments is not a good thing. More
by dmwolfe02
Employees Worked With
Joe
September 14, 2022
Honest and accommodating staff. For a first-time car owner, I would highly suggest going here. Jake was very honest and understanding, he went above and beyond to make sure I found For a first-time car owner, I would highly suggest going here. Jake was very honest and understanding, he went above and beyond to make sure I found a car that fit my needs. More
by Laura3854
Employees Worked With
Jake
September 02, 2022
I had a great experience at Alphorn Ford. Everyone involved in the sale were professional and great to work with. My wife and I will purchase our next vehicle from them. Special thanks to Everyone involved in the sale were professional and great to work with. My wife and I will purchase our next vehicle from them. Special thanks to salesman Mike Finstad, great job teaching me on all the high tech features on my new vehicle. More
by mmalget
Employees Worked With
Mike Finstad
June 13, 2022
Mike Finstad was was a great sales man who new his stuff and made life very easy for me and my girlfriend. The rest of the team worked very hard to make me a great deal and I would recommend them to anyone. and made life very easy for me and my girlfriend. The rest of the team worked very hard to make me a great deal and I would recommend them to anyone. Thank guys. More
by Michael
Employees Worked With
Mike Finstad
May 24, 2022
Thank you Jacob for making my recent purchase easy. This was my first time to Alphorn Ford and I was very happy with the service that I received . Will definitely recommend to others and if I ever need This was my first time to Alphorn Ford and I was very happy with the service that I received . Will definitely recommend to others and if I ever need another car Alphorn ford will be my go to. More
by melshyn0770
Employees Worked With
Jacob
May 07, 2022
Thank you Mike and Taylor for making our recent vehicle purchase easy. This is our second Alphorn Ford vehicle; our first purchase is still running well due to the great service staff there! purchase easy. This is our second Alphorn Ford vehicle; our first purchase is still running well due to the great service staff there! More
by rob
Employees Worked With
Mike and Taylor
