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Alphorn Ford
Monroe, WI
215 Reviews
At Alphorn Ford, we like to think of ourselves as more than just a place to get a great deal on Ford vehicles. We're a place where drivers from all over Wisconsin can turn to when they want first-rate, personalised customer service they can brag about to their friends. From assisting you with initial model research to helping keep your ride running like new with expert Ford service, we always put the customer first.
Wisconsin drivers return to Alphorn Ford time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Alphorn Ford team for high-quality, modern service. Specifically wondering about financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Alphorn Ford finance specialists are ready to help drivers figure out a finance option that meets driver's needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Alphorn Ford team is ready to help!
Our showroom in Monroe is a quick drive from the surrounding Wisconsin areas. Our staff is happy to answer any and all Ford questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We have a strong and committed sales staff with many years of experience satisfying our customer's needs. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 215 reviews
Verified Customer
February 21, 2024
I went to Alphorn Ford to get my rear drum brakes replaced. I was driving to grandma's house, about an 80-mile drive at 75 mph on the interstate, and discovered an issue with my left rear tire. It wa replaced. I was driving to grandma's house, about an 80-mile drive at 75 mph on the interstate, and discovered an issue with my left rear tire. It was wobbling and making a howling noise. Upon further inspection, I discovered that Alphorn Ford had overtightened the wheel nut, causing the wheel bearing to overheat and fail. I stopped at O'Reilly Auto Parts and jacked up the car. The wheel, brake drum, and part of the wheel bearing fell off the car in one peace. Fortunately, I didn't need to loosen the wheel nut to find the issue. I replaced the half-axle wheel bearing on my own. Now, my car is running smoothly again. I don’t think I will be using Alphorn Ford as my first choice for repair shops. More
by The_Pressure
February 19, 2024
See comments above. Retain this gentleman at all reasonable accounts. He adds great value, and I will remain a loyal customer. So happy Mike Islami is no longer with you Retain this gentleman at all reasonable accounts. He adds great value, and I will remain a loyal customer. So happy Mike Islami is no longer with your dealership. He treated me in a very condescending manner. More
by RLPOLO
Employees Worked With
I believe his name was Justin. Seemed as though he was service manager. See my comments.
February 14, 2024
Service was great,all warranty issues taken care of. Sales with Ken and Eric is always great. Thanks Sales with Ken and Eric is always great. Thanks More
by carrouselbeef
Employees Worked With
February 10, 2024
Everyone worked hard to get us in the vehicle we came to see. Everyone was polite and friendly. Wish some of the features on the truck had been repaired and the vehicle cleaned better before sale but they a see. Everyone was polite and friendly. Wish some of the features on the truck had been repaired and the vehicle cleaned better before sale but they aren't vital to the truck's operation. Have bought a couple vehicles from Alphorn and they continue to do good for us. More
by meb.pisces
Employees Worked With
Marissa
February 09, 2024
The entire crew was fantastic! !! They worked really hard to contact my insurance company! I really was impressed! !! They worked really hard to contact my insurance company! I really was impressed! More
by Teacher2980
February 08, 2024
Great responses to all my questions. ...very courteous and willing to work with me on any issues I had. Stayed in touch with me throughout the process ...very courteous and willing to work with me on any issues I had. Stayed in touch with me throughout the process More
by boutondino51
Employees Worked With
Marissa
January 26, 2024
The saleswoman I worked with was fantastic! ! She handled everything very professionally. The four star rating lies on the shoulder of the finance person I worked with. I did not appreciate comi ! She handled everything very professionally. The four star rating lies on the shoulder of the finance person I worked with. I did not appreciate coming in to pick up the vehicle and being told he made a mistake and it was going to cost me an additional $30.00 a month when I was already at the maximum I wanted my monthly payment to be. More
by sdm60
December 26, 2023
I think your practices are "sketchy" to say the least. The salesman is extremely annoying. I will never purchase from you again. The salesman is extremely annoying. I will never purchase from you again. More
by makitakai2
Employees Worked With
