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Alphorn Ford
Monroe, WI
222 Reviews
At Alphorn Ford, we like to think of ourselves as more than just a place to get a great deal on Ford vehicles. We're a place where drivers from all over Wisconsin can turn to when they want first-rate, personalised customer service they can brag about to their friends. From assisting you with initial model research to helping keep your ride running like new with expert Ford service, we always put the customer first.
Wisconsin drivers return to Alphorn Ford time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Alphorn Ford team for high-quality, modern service. Specifically wondering about financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Alphorn Ford finance specialists are ready to help drivers figure out a finance option that meets driver's needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Alphorn Ford team is ready to help!
Our showroom in Monroe is a quick drive from the surrounding Wisconsin areas. Our staff is happy to answer any and all Ford questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We have a strong and committed sales staff with many years of experience satisfying our customer's needs. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 222 reviews
December 21, 2024
Great communication! Offered me a ride when I had to leave my car for a couple hours! Friendly employees! Offered me a ride when I had to leave my car for a couple hours! Friendly employees! More
by catesfamily
Verified CustomerEmployees Worked With
December 18, 2024
They try to upsell services that aren’t needed for the repair that was asked to do. I have since fixed the repair myself for about what they charged in diagnostic fees. repair that was asked to do. I have since fixed the repair myself for about what they charged in diagnostic fees. More
by Stephensontransportllc
Employees Worked With
I didn’t work with sales
December 13, 2024
It's the second car we have purchased with Alphorn. Did not like the gong thing. I would like direct numbers to whom we are working with. I felt like we betrayed Dustin. We had to take the car to be d Did not like the gong thing. I would like direct numbers to whom we are working with. I felt like we betrayed Dustin. We had to take the car to be detailed elsewhere. It was not very clean and the windows were disgusting. More
by jeannie.doyle
December 13, 2024
Oil change and tire rotation usually takes an hour. I always wait at the dealership. This time it took 2.5 hours, I was quit pissed. Then I found out they did a recall also. I wish I would have been i I always wait at the dealership. This time it took 2.5 hours, I was quit pissed. Then I found out they did a recall also. I wish I would have been informed before doing the recall. Usually very happy with the service, just not this time. More
by sams12
Employees Worked With
December 06, 2024
Love this dealership! ! Friendly, professional, and very helpful staff and managers. Excellent cozy and warm waiting area too! ! Friendly, professional, and very helpful staff and managers. Excellent cozy and warm waiting area too! More
by Robert
Employees Worked With
Jordan in service dept.
December 03, 2024
All good don’t know what else to say . Just trying to get 15 words in Just trying to get 15 words in More
by tgjne
November 30, 2024
Used Concierge Service to get an Oil Change & Tire Rotation. Was pleased with the price, service & Staff Rotation. Was pleased with the price, service & Staff More
by garchie14
November 21, 2024
Enjoying our van which we bought earlier this year. A few hiccups with our brakes service but all good in the end. Thank you A few hiccups with our brakes service but all good in the end. Thank you More
by lloydactkinson
