42 Reviews of Alma Ford - Service Center
Outstanding! Couldn’t be happier with my experience. Jim in sales and the service department have gone beyond my expectations I look forward to doing addition Couldn’t be happier with my experience. Jim in sales and the service department have gone beyond my expectations I look forward to doing additional business with Alma Lincoln. More
18000 mile Service Service department was excellent ! Also took time to explain Sway Control when not to use it . Also was helpful in helping me determine that I don’t n Service department was excellent ! Also took time to explain Sway Control when not to use it . Also was helpful in helping me determine that I don’t need tires. Because I have a weight distribution system I need to turn off this way control. Evidently the anti-sway control system on my truck if and Gage fight against my sway control system on my weight distribution hitch. Making for a harder tow With my travel trailer. Talk to Jim Britting about a future purchase or lease for my wife’s new vehicle. More
Excellent service Dave took good care diagnosing and getting the brakes repaired in a timely fashion. The only issue was a low coffee but it was the afternoon so I will Dave took good care diagnosing and getting the brakes repaired in a timely fashion. The only issue was a low coffee but it was the afternoon so I will give them a pass. More
Oil change, standard service. As always we received great customer service on our visit having the scheduled service interval on our 2017 f350 superduty. The work was performed in As always we received great customer service on our visit having the scheduled service interval on our 2017 f350 superduty. The work was performed in a timely matter. More
Great work! Alma Ford was very friendly and perfectly helpful! Great customer service and treated me like family! Called all over the state to schedule a service Alma Ford was very friendly and perfectly helpful! Great customer service and treated me like family! Called all over the state to schedule a service and Alma was able to schedule me when I needed it! More
Dishonest Service person was deceitful and someone went through my glove boxes removed items left on the passenger seat and forgot to close them. I was in for Service person was deceitful and someone went through my glove boxes removed items left on the passenger seat and forgot to close them. I was in for an oil change so there was no reason to scavenge through anything interior. Was first told they located a leak in a seal that could be corrected but eventually would cost approximately 1200 but could seal. Then I realized I had purchased an extended warranty and I advised the service manager of this fact. And he said when they were done with the service I could bring him the paperwork and they can see if it was covered. When the service was complete I went out to my vehicle in which I found my glove boxes open and items sitting on my passenger seat I advised the service person and he basically refuse to believe any one of his employees did that. However there were two of us there that day so I personally sat in that seat and I know there was nothing in it. He then proceeded to advise me that there was no seal available for this procedure and that I had to do the major service repair, it was very confusing and I told him but you said it could be sealed and he denied ever saying so. The fact that he backstroked in that manner made me very uncomfortable. The following day I contacted another service facility and sure enough the seal was available and I have since had it repaired I will never go to Alma Ford again. More
They done a great job at a very short time. Thank You. They done a great job on my recall airbags,and at the time they told me it would be done.Thanks for your kind service. And their waiting room was good They done a great job on my recall airbags,and at the time they told me it would be done.Thanks for your kind service. And their waiting room was good plenty to read and tv to watch while waiting. More
Got my cars recall notices up to date. Went in to schedule recall service. They had parts in stock and scheduled me for the next day. It was done when they said it would be. Went in to schedule recall service. They had parts in stock and scheduled me for the next day. It was done when they said it would be. More
Wonderful staff! All of the staff at Alma Ford are always great and accommodating! They are the best and it shows! I highly recommend them! Jim Britting rocks!! All of the staff at Alma Ford are always great and accommodating! They are the best and it shows! I highly recommend them! Jim Britting rocks!! More
I’m hesitant Many of my vouchers that were given to me at purchase are longer valid with New Management! I don’t live in the area and feel that New Management shou Many of my vouchers that were given to me at purchase are longer valid with New Management! I don’t live in the area and feel that New Management should accommodate that situation. I still own a house in Alma and have a LOT of family and friends. More