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Alma Ford - Service Center

Alma, MI

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42 Reviews

42 Reviews of Alma Ford - Service Center

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November 22, 2019

Outstanding! Couldn’t be happier with my experience. Jim in sales and the service department have gone beyond my expectations I look forward to doing addition More

by llemmen460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Britting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Alma Ford responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

November 20, 2019

18000 mile Service Service department was excellent ! Also took time to explain Sway Control when not to use it . Also was helpful in helping me determine that I don’t n More

by hunterjl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Britting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Dittmar
Nov 21, 2019 -

Alma Ford responded

We can not thank you enough for giving us the opportunity to earn your service business!

November 14, 2019

Excellent service Dave took good care diagnosing and getting the brakes repaired in a timely fashion. The only issue was a low coffee but it was the afternoon so I will More

by kearl4666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Blasko
Nov 15, 2019 -

Alma Ford responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone! We will make sure to have extra coffee waiting for you next time!

November 05, 2019

Oil change, standard service. As always we received great customer service on our visit having the scheduled service interval on our 2017 f350 superduty. The work was performed in More

by allenconstjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Blasko
Nov 07, 2019 -

Alma Ford responded

Allen thank you so much for taking the time to share your experience with everyone!

October 28, 2019

Great work! Alma Ford was very friendly and perfectly helpful! Great customer service and treated me like family! Called all over the state to schedule a service More

by mallory.grimm
Recommend Dealer
Yes
Employees Worked With
Dave Blasko
Oct 30, 2019 -

Alma Ford responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

October 23, 2019

Dishonest Service person was deceitful and someone went through my glove boxes removed items left on the passenger seat and forgot to close them. I was in for More

by allbiotch44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Blasko
October 18, 2019

They done a great job at a very short time. Thank You. They done a great job on my recall airbags,and at the time they told me it would be done.Thanks for your kind service. And their waiting room was good More

by alvinarntz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Dittmar
Oct 22, 2019 -

Alma Ford responded

Thank you for taking the time to share your experience with everyone!

October 16, 2019

Got my cars recall notices up to date. Went in to schedule recall service. They had parts in stock and scheduled me for the next day. It was done when they said it would be. More

by randy_crites
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Dittmar
Oct 22, 2019 -

Alma Ford responded

Thank you for taking the time to share your experience with everyone!

August 22, 2019

Wonderful staff! All of the staff at Alma Ford are always great and accommodating! They are the best and it shows! I highly recommend them! Jim Britting rocks!! More

by dawndmckay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Britting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Alma Ford responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

August 06, 2019

I’m hesitant Many of my vouchers that were given to me at purchase are longer valid with New Management! I don’t live in the area and feel that New Management shou More

by saboyles3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Britting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Alma Ford responded

Hello, we apologize that you experienced this inconvenience and hope that you will give us the chance to earn your business again. If you sign up for our monthly newsletter at https://www.almaford.com/alma-ford-newsletter.htm, we send out monthly coupons and offers that you will be able to use at the dealership.