Back

Alma Ford

Alma, MI

4.9
115 Reviews
A BETTER CAR BUYING EXPERIENCE! We are the hardest working Ford and Lincoln dealership you will find. Located in Alma, Michigan and proud to serve all of the Central and Mid Michigan Area. Our first and foremost goal is to give you the best possible car buying experience, and always provide you with an honest, transparent, and fair deal. We will work hard for YOU - to get you the exact car, truck, or SUV that you want; and at the best terms to fit your life. We want to put the fun back into buying your new car - we believe that's the way it should be!
Contact Dealership

2051 W Monroe Rd

Alma, MI

48801

Directions

By Type

Showing 115 reviews

December 20, 2019

Excellent Service Glenn and Mike at service desk are pleasant to deal with. Sales staff are all friendly and pleasant to visit with while waiting for service to be perf More

by jwtownsend55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Britting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Dittmar, Ed Montgomery, Mike Ambuski
Dec 27, 2019 -

Alma Ford responded

We really appreciate that you took the time to leave such a nice review. We are very lucky to have such gracious customers!

December 20, 2019

Ford Experience Everyone was very nice and knowledgeable. So far, I love my new Escape as it seems very much like my previous one which I loved. More

by lijohnso
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsie Davidson
Dec 27, 2019 -

Alma Ford responded

Thank you for the kind words. It's great to hear that you love your new Escape! Please don't hesitate to let us know if you need anything!

December 18, 2019

Oil change & tire rotation. Glenn is a very easy guy to deal with and very pleasant to visit with, also Jim Britting ask me how we liked the 2017 Ford Escape he sold to my wife More

by roaks30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Britting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Alma Ford responded

Thank you for your kind words. We are glad we could help you out. Please don't hesitate to let us know if you ever need anything!

November 27, 2019

Awesome We have the best sales person Jim and best manager. We will definitely purchase another new vehicle in the future. Thank you Jim and management. More

by rdgrewette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Holzgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike DeLong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager don’t remember his name but he was exceptional , Bobby Johnson, Glenn Dittmar, Dave Blasko
Dec 03, 2019 -

Alma Ford responded

Thank you for your support!

November 22, 2019

Outstanding! Couldn’t be happier with my experience. Jim in sales and the service department have gone beyond my expectations I look forward to doing addition More

by llemmen460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Britting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Alma Ford responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

November 21, 2019

Friendly staff, a little buyers remorse. My sales associate was very nice. The manager helped work with the price of the used vehicle I bought. I took a couple of things for granted though, More

by tjbutler03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Dittmar, Lyndsie Davidson
Nov 21, 2019 -

Alma Ford responded

I am sorry to hear that you had less than an exceptional experience! I have reached out to our Sales Manager and team regarding some of the issues you experience during your purchase and delivery. We can not thank you enough for bringing this to our attention as it will help us ensure that this doesn't happen again. If there is anything we can do to ensure another opportunity to earn your business in the future please don't hesitate to reach out to us!

November 20, 2019

18000 mile Service Service department was excellent ! Also took time to explain Sway Control when not to use it . Also was helpful in helping me determine that I don’t n More

by hunterjl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Britting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Dittmar
Nov 21, 2019 -

Alma Ford responded

We can not thank you enough for giving us the opportunity to earn your service business!

November 18, 2019

Awesome Lyndsie Davidson was my salesperson. Lyndsie made sure I knew and understood everything that was going on with the paperwork. She also went through th More

by s.elandt14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndsie Davidson
Nov 26, 2019 -

Alma Ford responded

Thank you for the great review and for giving us the opportunity to earn your business and trust! We look forward to working with you again!

November 14, 2019

Excellent service Dave took good care diagnosing and getting the brakes repaired in a timely fashion. The only issue was a low coffee but it was the afternoon so I will More

by kearl4666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Blasko
Nov 15, 2019 -

Alma Ford responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone! We will make sure to have extra coffee waiting for you next time!

November 05, 2019

Oil change, standard service. As always we received great customer service on our visit having the scheduled service interval on our 2017 f350 superduty. The work was performed in More

by allenconstjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Blasko
Nov 07, 2019 -

Alma Ford responded

Allen thank you so much for taking the time to share your experience with everyone!

...
9
...