Alma Ford

Alma Ford was able to get me into a 2021 Ford Bronco - no one else in Michigan could even come close to service, price, and value. Excellent buying experience! one else in Michigan could even come close to service, price, and value. Excellent buying experience! More

Jim is an honest guy. We trust him completely. I know he'd never sell us a bad vehicle he'd never sell us a bad vehicle More

Been there 2 times and paid money for no solution both times. Both times said the vehicle was ok and it was supposed to be that way. That means ford trucks are supposed to have their battery go dead every times. Both times said the vehicle was ok and it was supposed to be that way. That means ford trucks are supposed to have their battery go dead every 2 or 3 weeks, that's the way they are made. I hope that isn't true. The front end is ok even though is shakes violently sometimes. Just say you don't know what's wrong and send me somewhere else without charging me. Just because you can't duplicate it doesn't mean that's the way it is supposed to be. If you have more than one problem you are so specialized that a second system can't be troubleshot because that system has no mechanic working that day so you would have to make a second appointment to get it looked at and come back. No thanks. More

Alma Ford is FANTASTIC! I called dozens of dealerships looking for a Mustang Mach-E, most had none available, the ones that did had insane mark ups. Alma Ford had one available and were an absolute pleasu looking for a Mustang Mach-E, most had none available, the ones that did had insane mark ups. Alma Ford had one available and were an absolute pleasure to deal with! The majority of the sale was done through text messaging which was great for me. We discussed price, financing and had everything setup before I even arrived at the dealership. Abbey was straightforward with the warranty. I didn't feel any pressure to buy. She explained what they offered and let me choose. I purchased the extended warranty as well as tire. Leila is a great Ford sales representative! I highly recommend talking with her if you're looking to purchase a new vehicle. She won't disappoint you! Thanks Alma Ford! More

TJ, Lelia, can't thank you enough for tracking down a truck despite limited inventory across the country. I never even had to step outside of my front door and the truck was already in my driveway. I won truck despite limited inventory across the country. I never even had to step outside of my front door and the truck was already in my driveway. I won't hesitate to call you for our next vehicle. More

With the short supplies of inventory, they still got me into a new lease. Kept my payment where I needed it to be. Very friendly and helpful. into a new lease. Kept my payment where I needed it to be. Very friendly and helpful. More

My salesperson was Lyndsie, and though she was nice I was not impressed with her follow through. The car I was interested in was not on the lot and she was supposed to contact me as soon as it returned so I not impressed with her follow through. The car I was interested in was not on the lot and she was supposed to contact me as soon as it returned so I could test drive it. I decide to drive past the lot and check if its back after not hearing anything, and its parked back in the sales lot by the road. Another salesperson, Mike, helped me as Lyndsie wasn't even there when I arrived. The worst part is I requested the loan to be put with the my CU. Was reassured that could and would be done, I didn't even think to look at the paper more closely (so a little my fault as well for assuming they did what they said) and they put me with another credit union. So a bit of a headache and a couple additional fees later... I got the loan switched to my CU. Emailed Lyndsie about the issue... and apparently she did not think it warranted a response. That is where I lost all respect or desire to work with her again. The manager, Ed, there was awesome and worked with us really well on the trade-in and making the final number work for us. He was very pleasant and upbeat overall. I wouldn't say I wouldn't go back to Alma Ford, I just wouldn't go back to Lyndsie. More

Oil change, tire rotation. Tire valve stems leaking. Power the experience received was excellent. Only wish last year could have been the same as this one. Was disappointed with service provider and had consid the experience received was excellent. Only wish last year could have been the same as this one. Was disappointed with service provider and had considered going some place else. More

Service Very polite quick friendly, had me signed in and knew what had to be taken care of. Thank you TJ. Very nice job. Pete Sabo Very polite quick friendly, had me signed in and knew what had to be taken care of. Thank you TJ. Very nice job. Pete Sabo More