Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Alma Ford
Alma, MI
114 Reviews
A BETTER CAR BUYING EXPERIENCE!
We are the hardest working Ford and Lincoln dealership you will find. Located in Alma, Michigan and proud to serve all of the Central and Mid Michigan Area. Our first and foremost goal is to give you the best possible car buying experience, and always provide you with an honest, transparent, and fair deal. We will work hard for YOU - to get you the exact car, truck, or SUV that you want; and at the best terms to fit your life. We want to put the fun back into buying your new car - we believe that's the way it should be!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 114 reviews
October 28, 2019
Great work! Alma Ford was very friendly and perfectly helpful! Great customer service and treated me like family! Called all over the state to schedule a service Alma Ford was very friendly and perfectly helpful! Great customer service and treated me like family! Called all over the state to schedule a service and Alma was able to schedule me when I needed it! More
by mallory.grimm
Verified CustomerEmployees Worked With
Dave Blasko
Helpful October 23, 2019
Dishonest Service person was deceitful and someone went through my glove boxes removed items left on the passenger seat and forgot to close them. I was in for Service person was deceitful and someone went through my glove boxes removed items left on the passenger seat and forgot to close them. I was in for an oil change so there was no reason to scavenge through anything interior. Was first told they located a leak in a seal that could be corrected but eventually would cost approximately 1200 but could seal. Then I realized I had purchased an extended warranty and I advised the service manager of this fact. And he said when they were done with the service I could bring him the paperwork and they can see if it was covered. When the service was complete I went out to my vehicle in which I found my glove boxes open and items sitting on my passenger seat I advised the service person and he basically refuse to believe any one of his employees did that. However there were two of us there that day so I personally sat in that seat and I know there was nothing in it. He then proceeded to advise me that there was no seal available for this procedure and that I had to do the major service repair, it was very confusing and I told him but you said it could be sealed and he denied ever saying so. The fact that he backstroked in that manner made me very uncomfortable. The following day I contacted another service facility and sure enough the seal was available and I have since had it repaired I will never go to Alma Ford again. More
by allbiotch44
Employees Worked With
Dave Blasko
October 23, 2019
Can't complain Enjoyed the experience altogether, from the first day I walked in the door, to the day of the auctal signing day, never had a complaint at all Enjoyed the experience altogether, from the first day I walked in the door, to the day of the auctal signing day, never had a complaint at all More
by tmikeksparty
Employees Worked With
October 23, 2019
Somewhat Disappointing Chad, the Finance Manager was great. The worst part of my experience was finding out, after the paperwork was signed, that the salesman let us know th Chad, the Finance Manager was great. The worst part of my experience was finding out, after the paperwork was signed, that the salesman let us know that was only one key for the car. In speaking to the Parts Department, I was told that a new key would cost over $200, plus the programming fee. I asked the salesman about what kind of deal could be worked out. I was told that the previous owner would be called. If they couldn't locate the key, I would be contacted, and a deal worked out. That was two weeks ago. No contact. I've bought five cars from this dealership. Not sure if I will buy another one from them. More
by carlsztuczko
Employees Worked With
Chad Avram
October 18, 2019
They done a great job at a very short time. Thank You. They done a great job on my recall airbags,and at the time they told me it would be done.Thanks for your kind service. And their waiting room was good They done a great job on my recall airbags,and at the time they told me it would be done.Thanks for your kind service. And their waiting room was good plenty to read and tv to watch while waiting. More
by alvinarntz
Employees Worked With
Glenn Dittmar
October 16, 2019
Got my cars recall notices up to date. Went in to schedule recall service. They had parts in stock and scheduled me for the next day. It was done when they said it would be. Went in to schedule recall service. They had parts in stock and scheduled me for the next day. It was done when they said it would be. More
by randy_crites
Employees Worked With
Glenn Dittmar
September 04, 2019
Great I bought a used truck, I love it, the sales man Jim is such a nice guy, he knew what I wanted and got it for me, I traded my older truck in, they aim I bought a used truck, I love it, the sales man Jim is such a nice guy, he knew what I wanted and got it for me, I traded my older truck in, they aim to please, I'm really happy with what I got, and had a great experience, thank you so much More
by michele_rich2000
Employees Worked With
August 22, 2019
Wonderful staff! All of the staff at Alma Ford are always great and accommodating! They are the best and it shows! I highly recommend them! Jim Britting rocks!! All of the staff at Alma Ford are always great and accommodating! They are the best and it shows! I highly recommend them! Jim Britting rocks!! More
by dawndmckay
Employees Worked With
August 08, 2019
Great place to buy a car I have bought a few cars from Jim Britting at Alma Ford. I get the best service and deal. I will keep coming back. It’s easy to work with him. I have bought a few cars from Jim Britting at Alma Ford. I get the best service and deal. I will keep coming back. It’s easy to work with him. More
by wbworkman
Employees Worked With
August 06, 2019
I’m hesitant Many of my vouchers that were given to me at purchase are longer valid with New Management! I don’t live in the area and feel that New Management shou Many of my vouchers that were given to me at purchase are longer valid with New Management! I don’t live in the area and feel that New Management should accommodate that situation. I still own a house in Alma and have a LOT of family and friends. More
by saboyles3
Employees Worked With
