Allways Atascosa CDJR

Great Place Had 2 get the oil change. Very nice people working there. Everything went really smooth. Hardly any wait time. We will use this place from now on for Had 2 get the oil change. Very nice people working there. Everything went really smooth. Hardly any wait time. We will use this place from now on for our service. More

poor communication, excellent customer service Purchased a used truck. Was not able to get it until 13 days after sale. Poor communication between sales and service. The employees were very friendl Purchased a used truck. Was not able to get it until 13 days after sale. Poor communication between sales and service. The employees were very friendly and helpful. The prices for their vehicles are a bit on the high side. After we purchased the truck on Friday. it had to go to service to have some things done, including new tires. We were first told it would be ready Tuesday. It was not ready, or even started on. Apparently sales did not communicate to service when it needed to be done. Was told it would be a couple of days. We had asked to have a couple items checked and a water pump replaced, figured $200-300, unless some things had to be replaced. They didn’t need to be replaced but the bill was over $800. The parts you can get for a reasonable price but we were charged exorbitant amounts for parts. Labor costs were pretty much average. Went back on Saturday only to find it hadn’t been cleaned yet. Was told it would be ready on Monday or Tuesday and would be delivered to us. Gave us a loaner. Called Tuesday, would be delivered Wednesday, depending on weather. Called Wednesday was told it would be delivered on Thursday for sure. It finally arrived Thursday, mid afternoon. Almost two weeks after purchase. I really liked the people I met there. Very helpful, However I cannot recommend them as it took so long to get the truck and parts costs are ridiculously high. It delayed our travel plans and we had to scramble to rearrange everything we had set up. More

Service dept Fast and done right staff was knowledgeable and friendly. Knew I needed my vehicle back quickly and got the job done in a couple of days instead of w Fast and done right staff was knowledgeable and friendly. Knew I needed my vehicle back quickly and got the job done in a couple of days instead of weeks More

Friendly staff always takes care of our family. The staff at Atascosa Dodge always takes care of our family vehicles. We have purchased our trucks and get service done on our vehicles at Always Ata The staff at Atascosa Dodge always takes care of our family vehicles. We have purchased our trucks and get service done on our vehicles at Always Atascosa Dodge. More

Great service Jesse was a big help and made sure I got in and out in a timely manner. Will be back again. Great experience. Thank you! Jesse was a big help and made sure I got in and out in a timely manner. Will be back again. Great experience. Thank you! More

Great customer service Tristan was very helpful and easy to deal with. Great customer service experience! I would definitely be a return customer! Made my service experience Tristan was very helpful and easy to deal with. Great customer service experience! I would definitely be a return customer! Made my service experience very smooth More

Good Review Had a great visit everyone was very helpful! Will recommend anyone with a dodge to go here! Thanks for all the help and for taking care of my truck Had a great visit everyone was very helpful! Will recommend anyone with a dodge to go here! Thanks for all the help and for taking care of my truck More

Not all work done Came in for an oil change and 2 recalls. After a little bit over 3 hours of waiting I am informed that the oil change is done and will have to come b Came in for an oil change and 2 recalls. After a little bit over 3 hours of waiting I am informed that the oil change is done and will have to come back for the recall work. Besides that my dome light inside is still not working and I am still owed a half a tank of gas. The truck had only half tank of gas when I bought it. When I am the sales Manager about it. He said they would fill my tank next time I came in. More

Ram truck 2019 I have bought Ram trucks everywhere but Mr Charlie at Atascosa made my wife and I really comfortable. He listened to everything we had to say and work I have bought Ram trucks everywhere but Mr Charlie at Atascosa made my wife and I really comfortable. He listened to everything we had to say and worked with us in every way he could. We will go back any day and will recommend it to our friends. Thanks More

Great customer service Was greeted right away by service specialist Jesse and he took my info. I explained to him my issue and this process was so easy. I really appreciate Was greeted right away by service specialist Jesse and he took my info. I explained to him my issue and this process was so easy. I really appreciate how he called me and let me know what they found and gave me and amount upfront before work was done. I picked my truck up and was pleased with the work and haven’t had any further issues. I would recommend this service department to anyone I know. More