Allstar Kia of San Bernardino

No-Star Service Schedule Auto Repair Or An Oil Change In San Bernardino At Allstar Kia Thanks to our convenient online booking system, you can schedule service at th Schedule Auto Repair Or An Oil Change In San Bernardino At Allstar Kia Thanks to our convenient online booking system, you can schedule service at the state-of-the-art service center at AllStar Kia San Bernardino. For everything from simple oil changes, windshield wiper replacements, fluid checks, and brake services, to more involved car repairs, you can rest assured knowing your favorite Kia vehicle is in good hands with our Kia service department in San Bernardino, California. Looking for premium auto parts for a specific auto repair? We also have a parts department stocked with genuine OEM parts at competitive prices. To learn more about everything we have to offer, call our service center near Riverside, CA. This is the ad, where does it say diagnostic services must only be scheduled by phone...Online appointments allow scheduler to list problems...Service Tech says they "don't read those." After waiting 8 days for appointment--with problems clearly stated (3 warning lights)--they could have called beforehand to clarify..."Online appointments are for basic things only, like oil changes." This is second time a bit of consideration would have appeased me, calls prior to appointments would have avoided this rating...maybe. More

Great experience Irving helped me to buy my car. He was very helpful and informative. He encouraged me to test drive my new car along with other cars. He helped us to Irving helped me to buy my car. He was very helpful and informative. He encouraged me to test drive my new car along with other cars. He helped us to go through various options for financing the car. He even let me go on the highway so that I could get a feel for how it drives on the highway. He’s going to deliver my car personally and help me to set up the car so that it is connected to my phone. He made sure to show me all of the safety features on the car and other cars. He also showed me how the safety features work by demonstrating them. He cared about our top priorities. More

Service dept. is worst I've experienced, ever!! Dear Owner David Choi, I brought my car in due to 1) a sound I keep hearing when the car is idle, 2) the driver side mirror had fallen out of the hou Dear Owner David Choi, I brought my car in due to 1) a sound I keep hearing when the car is idle, 2) the driver side mirror had fallen out of the housing, 3) a computer software update that I was advised was needed. Chris began to excuse away the sound as possibly related to the Turbo devise getting noisy (forgot the name of the device). He also stated that the mirror is not repairable and would cost $600 to replace (he had not even looked at it yet). This was all spoken to me before stating their would be a $120 fee whether they heard the noise of not. So I cancelled the noise from my work order since it comes and goes. Instead, I said, just tell me if the mirror needs to be repaired or replaced. He said that is still a $120 fee. Of course, I opted to just get the computer software update and took my care to Exclusive Auto in Yucaipa (Awesome Service!!) They replaced the mirror (the mirror was only $165) and advised that they would listen for the sound while they had the car for free. If they were to hear it, they will give me a quote. This was a much more reasonable alternative. Mr Choi, I will never return to your establishment again and will definitely advise my friends and family of the poor service. More

Service dept. is a joke. I took my Kia Rio in because my ignition was not working. Still under warranty they wanted me to authorize $120.00 just to check it. I would have to I took my Kia Rio in because my ignition was not working. Still under warranty they wanted me to authorize $120.00 just to check it. I would have to spend the whole day there. They also said it might take more time for them to inspect it. They don't even have the courtesy to use the shuttle if you live 20 minutes away. I have had problems from the beginning. All they say is there isn't anything wrong with it. Its their way of not honoring their warranty and their cars they sell you. I hope everyone who thinks about buying from them, thinks twice. More

Quick and convenient service I had a broken lock on my trunk. I called and they fixed it that same day with no cost due to my warranty. Thanks :) I had a broken lock on my trunk. I called and they fixed it that same day with no cost due to my warranty. Thanks :) More

Makeing apointment for engine lite Well i had a engine lighte go on a 2018 kia forte i bought from crapy kia .man they said i would have to come in on 29 of aug just for engine lighte . Well i had a engine lighte go on a 2018 kia forte i bought from crapy kia .man they said i would have to come in on 29 of aug just for engine lighte .and that i would wait all day just for engine light .joush.the service guy really .well if they dont fix it by 12 noon iam out of ther xxxx em.not even the owner cares.i try to talk to him jerk More

Disrespectful brandy Well they keep telling me they send buy out check on old trade in .but brandy said she send check.liar liar liar i got car in 3/2/18 .and they still h Well they keep telling me they send buy out check on old trade in .but brandy said she send check.liar liar liar i got car in 3/2/18 .and they still havent send check .plus my old finance company said for the xxxxx brandy to call them well she said when she feels like it she do it oh really now.when you feel like it.wow call that good service they suck i even complane to the owner nothing More

Customer service I highly recommend that you do NOT buy a vehicle at KIA of San Bernardino. They do NOT stand behind their sale. Customer service is a joke. Sales dept I highly recommend that you do NOT buy a vehicle at KIA of San Bernardino. They do NOT stand behind their sale. Customer service is a joke. Sales dept is a joke. Service dept is a joke. All the way up to the owner of this dealership. They will constantly lie to you. I had to actually call KIA directly to get my problem solved. They were the WORST experince i have ever had in purchasing a vehicle. They will sell you a car, and GOD forbid if something very minor goes wrong with it. They will hide and never return calls. So, everyone out here on San Bernardino, stay clear of this place. Not worth the headache. More

nothing but issues with the staff if i could give these people no stars i definitely would. i traded in my old vehicle in february of 2017 for a new kia. we have had problems with them if i could give these people no stars i definitely would. i traded in my old vehicle in february of 2017 for a new kia. we have had problems with them since they day after we drove out new car out of the parking lot. they had us come back 2 times because they messed up the paper work for our lease. after that, they keep driving through toll roads with my old car and i keep getting statements from toll roads wanting me to pay the toll fees. every time we call all star kia about it, a manager tells us to disregard the bills and that they will take care of it. now, almost a year later, we got a notice in the mail from an attorney saying that we pay the fees ( that are now in collections by the way) or we will be sued for the fines. this is beyond ridiculous we should not have to be dealing with any of this crap! we are trying to get in contact now to see what all star kia's excuse is now and to see how they will fix this situation. More