Alliance Hyundai
Fort Worth, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 9 reviews
Title: Sales Manager Scott Teller Turned a Good Salesman Into a Nightmare Bait-and-Switch ExperienceJonathan the salesman was actually decent — transparent, no pressure, and worked with us on a straight dea Into a Nightmare Bait-and-Switch ExperienceJonathan the salesman was actually decent — transparent, no pressure, and worked with us on a straight deal: $47,000 out the door at 1.99% for a 2026 Santa Fe Calligraphy AWD Hybrid.Then Sales Manager Scott Teller and finance got involved and completely ruined it. First visit they bumped the price to $48,850. We walked. Next day they called saying come back at the original price. We did — and finance immediately killed the 1.99% rate, offering 6.99% even though I have excellent credit (800+ FICO). When we pushed back for the promised rate, they jacked the price up again to $49,370 with some random $2,750 “adjustment” we never agreed to.We got run through the wringer over two separate showroom trips. Ended up buying at ~$49,300 OTD at 1.99% because we liked the car, but the whole process felt like a deliberate trap. Jonathan tried, but management’s shady tactics killed any trust. If you value honesty, stay far away from Alliance Hyundai. Get every single number in writing and expect finance to try flipping the deal on you. Worst management experience I’ve had in a long time More
francis did a great job of helping secure a car that fits all my needs. he truly was a great help to me. all my needs. he truly was a great help to me. More
They reserved my car until I could drive out to see it. I had an appointment with Frankie, but he did not show up. Chris helped me instead. We really like our new vehicle. I had an appointment with Frankie, but he did not show up. Chris helped me instead. We really like our new vehicle. More
It's not very often that you get to meet the general manager of a auto dealership. However Ryan Watson took time to meet with me personally. He made sure all of my concerns were taken care of. He did a manager of a auto dealership. However Ryan Watson took time to meet with me personally. He made sure all of my concerns were taken care of. He did a great job. More
Joe did a great job helping me for my new car! He’s very patient. Nice job! He’s very patient. Nice job! More
Francis was incredibly helpful throughout the entire process. He clearly explained all the details and guided us through each step, making sure everything went smoothly from start to finish. Even after process. He clearly explained all the details and guided us through each step, making sure everything went smoothly from start to finish. Even after the vehicle was delivered, he took the time to go over all its features patiently and ensured we understood everything. Outstanding service and exceptional attention to detail! More
We had a great experience buying our new Palisade at Alliance Hyundai. Kayla and Daniel were great…knowledgeable, friendly, and professional. We’re delighted with our new ride! Alliance Hyundai. Kayla and Daniel were great…knowledgeable, friendly, and professional. We’re delighted with our new ride! More
I had a phenomenal experience. Kayla was great from start to finish. I will definitely be recommending this dealership to anyone looking for a vehicle Kayla was great from start to finish. I will definitely be recommending this dealership to anyone looking for a vehicle More
