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Allentown Kia
Allentown, PA
647 Reviews
Allentown Kia is the Largest Kia Dealer servicing the Lehigh Valley, Quakertown, Easton, Doylestown, Pottsville Areas. Allentown Kia is located at 2350 Lehigh Street, Allentown, PA 18103. You can call our Sales Department at 866-419-1044, Service Department at 866-419-1044, or our Parts Department at 866-419-1044. Our website is always open at www.allentownkia.com. On our website, you can research and view photos of the new Kia models such as the Cadenza, Forte, Forte Koup, Forte5, K900, K5, Rio, Rio 5-Door, Rondo, Sedona, Sorento, Soul, Soul EV or Sportage that you would like to purchase or lease, search our entire inventory of new and used vehicles, value your trade-in and visit our Meet the Staff page to familiarize yourself with our staff who are committed to making your visit to Allentown Kia a great experience every time. Also, don’t forget to go to our Allentown Kia Dealer Reviews page for the latest comment and dealership reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 647 reviews
August 10, 2016
A dealership with integrity We came to this dealership in search of an AWD vehicle. We were shown two cars to test drive, the Soul and Sportage, and ultimately purchased the Soul We came to this dealership in search of an AWD vehicle. We were shown two cars to test drive, the Soul and Sportage, and ultimately purchased the Soul... Well, come to find out a few weeks later, the Soul has never been AWD and so there was no way our car actually was AWD. We went into the dealership to see if anything could be done about this issue. We ultimately ended up being able to trade back in the Soul for a Ford Escape, which was in fact 4WD. There were a lot of obstacles out of the dealerships control, and we honestly were a bit skeptical about trusting them after our initial experience, which caused some issues, but Jake, the owner, worked very hard to make it happen despite all of this and we were able to leave happy in the car we wanted and regain faith in the dealership. While we mainly worked with management due to the situation, Carl, our salesperson the second time around, helped us find our new car and was a pleasure to work with. From this experience, it's clear that Allentown Kia genuinely cares about customer satisfaction. They put in a lot of time and effort and went above and beyond to fix a mistake made by one of their former employees and we really appreciate it and are very happy with our new car! More
by zoehein
August 10, 2016
wonderful service love how this dealership help me with ques No hassle, the sales Representative was great. He took his time with my mom and i, the service would good. I received a email later to come back if i No hassle, the sales Representative was great. He took his time with my mom and i, the service would good. I received a email later to come back if i had any further questions More
by lmw
August 09, 2016
Excellent customer service! We had an amazing experience at this dealership. Came in for one car and left with two! We received an incredible deal on our second vehicle. We had an amazing experience at this dealership. Came in for one car and left with two! We received an incredible deal on our second vehicle. More
by Manniejewel
August 03, 2016
Buying a new car from Allentown Kia Mr Rod Rodriguez is very professional in what he does. He did what was needed to make my new car purchase happen. It was back-and-forth several tim Mr Rod Rodriguez is very professional in what he does. He did what was needed to make my new car purchase happen. It was back-and-forth several times until we got to numbers right. It was a one of my better experiences buying a car. Thank you R Rod.!!! More
by Ironhead
August 02, 2016
Everything was Perfect! .I got the the car I wanted-2016 KIA Sportage! My sale person-Tom Robinson was very friendly and patient and I recommend him and Allentown KIA -100%T .I got the the car I wanted-2016 KIA Sportage! My sale person-Tom Robinson was very friendly and patient and I recommend him and Allentown KIA -100%Thank you!? More
by Lou M
Employees Worked With
Thomas Robinson
August 01, 2016
Bad Sale practice On 06/24/16 I visited Allentown Kia to trade in my Kia soul after receiving a letter from Capital One auto financing . My intentions were to trade in On 06/24/16 I visited Allentown Kia to trade in my Kia soul after receiving a letter from Capital One auto financing . My intentions were to trade in my Kia Soul for another vehicle but instead I got stuck with two car notes that i should have never been approved for considering my debt to ratio . I don't understand how they made this deal go through . Ps They call me three months later to try and soften me up . I tried 3 months ago to fix this, no return call or email More
by Madman12
Employees Worked With
Carl Madonna
July 30, 2016
Awesomeness! Great place and knowledgeable staff! Michelle Patton was an absolute dream to work with super friendly and professional! Chris Sawicki was my salesman Great place and knowledgeable staff! Michelle Patton was an absolute dream to work with super friendly and professional! Chris Sawicki was my salesman and he went above and beyond to get me the car of my choice! Not only did he take the time to make me feel like family but also took care of my needs! I highly recommend this dealership! Allentown Kia is the best place in the Valley! More
by Will11
Employees Worked With
Chris Sawicki, Michelle Boykas
July 27, 2016
Loving my new 2016 Forte 5 My wife are extremely satisfied with our purchase. Matthew Allen made the car buying experience less stressful than I've ever experienced. I have dr My wife are extremely satisfied with our purchase. Matthew Allen made the car buying experience less stressful than I've ever experienced. I have driven the car once Since we purchased it because my wife won't let me drive it. Love in our new 2016 Forte 5 More
by Shawntho
Employees Worked With
Matt Allen
July 23, 2016
Love our Optima Chris and Cory are the best! Test drove a few cars ultimately the Kia Optima ex won us over. Chris and Cory got a great deal on the car and were wil Chris and Cory are the best! Test drove a few cars ultimately the Kia Optima ex won us over. Chris and Cory got a great deal on the car and were willing to work with us when other dealers wouldn't budge on their sticker price. Chris is a great guy and a pleasure to work with! More
by Joey & Marissa
July 17, 2016
Great Customer service Jake the General manager will do all he can to make a customer happy and 100% satisfied .And I am. Thanks Jake for the help. Anibal Rosado Jake the General manager will do all he can to make a customer happy and 100% satisfied .And I am. Thanks Jake for the help. Anibal Rosado More
by Screwed 2010 Dodge Journey owner
