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Allentown Kia
Allentown, PA
654 Reviews
Allentown Kia is the Largest Kia Dealer servicing the Lehigh Valley, Quakertown, Easton, Doylestown, Pottsville Areas. Allentown Kia is located at 2350 Lehigh Street, Allentown, PA 18103. You can call our Sales Department at 866-419-1044, Service Department at 866-419-1044, or our Parts Department at 866-419-1044. Our website is always open at www.allentownkia.com. On our website, you can research and view photos of the new Kia models such as the Cadenza, Forte, Forte Koup, Forte5, K900, K5, Rio, Rio 5-Door, Rondo, Sedona, Sorento, Soul, Soul EV or Sportage that you would like to purchase or lease, search our entire inventory of new and used vehicles, value your trade-in and visit our Meet the Staff page to familiarize yourself with our staff who are committed to making your visit to Allentown Kia a great experience every time. Also, don’t forget to go to our Allentown Kia Dealer Reviews page for the latest comment and dealership reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 654 reviews
July 04, 2017
Great Service I loved the service in this dealership. As soon as we parked, Michael was already outside offering his help to us. He always kept us updated and broug I loved the service in this dealership. As soon as we parked, Michael was already outside offering his help to us. He always kept us updated and brought everything necessary until I was able to find the perfect car for me. Very attentive and kept us updated with everything. I had a great costumer service experience. More
by Lilibeth_04
Employees Worked With
Michael La
June 30, 2017
Great experience He was very knowledge and helpful with make the buying process a great experience. He was personable, funny and great to work with he did a great job He was very knowledge and helpful with make the buying process a great experience. He was personable, funny and great to work with he did a great job. More
by Erica D.
Employees Worked With
Chris Sawicki
June 28, 2017
2017 optima I bolieve that allentown kia is the best dealer in allentown. The sales person michael la is a very nice person who explained to me allthe prosses of I bolieve that allentown kia is the best dealer in allentown. The sales person michael la is a very nice person who explained to me allthe prosses of buying my new 2017 kia optima. More
by Jesus
Employees Worked With
michael la
June 24, 2017
Not the greatest experience I wish I could write this in agreement with the others. We were in negotiations for a vehicle and one night they said they agreed to our numbers of ar I wish I could write this in agreement with the others. We were in negotiations for a vehicle and one night they said they agreed to our numbers of around 18k, payments around 260 per month, and that we would proceed the following day. I was pretty stoked because we were excited for the vehicle we were in negotiations with. When I called the next morning to confirm everything, suddenly the numbers didn't match up anymore. We were now at a 290-300 per month somehow and they could no longer meet the numbers that we agreed to. I told them I would speak to my lender and see what we can do. I got some more information, and when I tried to present where we needed to be, (18k) I was met with silence. No return calls, no return emails or texts. Fast forward to the next day. I pay to get into a video game convention with son down in Philly. I'm there and I get a phone call from Michael saying that they can work out a deal, the numbers were gone over and that we should be good to go. I mention 18k out the door, and he says 'yep we will take care of you". So I figured great! Yesterday forgiven. I leave the convention early (which was awesome and we enjoyed thoroughly) to go get the van. I drive home, clean out my car rush over there. Shane puts the paper down in front of me and it reads 19702. Which is the EXACT number from the day before. I look at him and say no and I get up to leave. A big waste of my time. So not only did they lead me on about the 18k, but they had me leave scheduled family time at a convention that only happens once a year, thinking the van was only going to be 18k. I left pretty angry, and decided to call the manager, who decided to blame me for not agreeing to the numbers and wasting their time. WASTING THEIR TIME. I left something I was doing with my son. Shame on me right? When I thought I was going to be getting something that would help our family out. This has, by far, been thee worst communication I have ever had with a dealership. To be lied to, time wasted, no communication, and then made it sound like it was all my fault for not agreeing to their numbers is unbelievable. I hope nobody else has this same issue because I will certainly never EVER be going back to this dealer. If I could give one less star I would. Side note; The slogan of always say 'Yes' should obviously be changed. More
by kibbis
June 21, 2017
Left with exactly what I came for !!!! Mr George was great ! The vehicle is certified pre-owned and looks and runs like new. With less than perfect credit the dealership worked with me to Mr George was great ! The vehicle is certified pre-owned and looks and runs like new. With less than perfect credit the dealership worked with me to help get me the down payment and monthly payment I could afford. I would highly recommend Allentown Kia for anyone looking for a great deal and friendly knowledgeable staff. A much deserved 5 stars in my book!!! More
by nikki2165
Employees Worked With
mr george
June 14, 2017
Allentown Kia is #1 in Cars & Integrity! After researching used and new cars for quite some time I narrowed my list down to 7 makes of cars, Kia being one of them. I spent many hours at 5 pre After researching used and new cars for quite some time I narrowed my list down to 7 makes of cars, Kia being one of them. I spent many hours at 5 previous dealerships in the past few weeks and had 2 more dealerships to go. I stopped at Allentown Kia planning to check out a couple of models I was interested in, test drive a few, compare prices ect. and then head to the last dealership on my list before I made my decision. I never made it to the 7th dealership because Allentown Kia and my salesman Michael La offered me EVERYTHING I was searching for in buying a car ~ INTEGRITY ~ Integrity of the salesman, the car, the price, the value of my trade in, the whole package, I wanted it ALL and thanks to Michael, I got it all. He is the reason I left with my new Kia CADENZA! I couldn't be happier and could have saved a lot of time & money if Allentown Kia would have been my first stop. But perhaps shopping at those 5 previous dealerships helped me realize, Allentown Kia offers everything important in making car shopping a successful experience ~ Integrity! Thanks to Michael La and also Shane, I am driving my new Kia knowing I got the best deal in the entire Lehigh Valley! More
by Susan Young
Employees Worked With
Michael La, Shane Franco
June 13, 2017
the best dealership the best service i am.happy with my car The best attention all are friendly.I recommend this dealer to all interested parties.Many thanks to humberto the best service i am.happy with my car The best attention all are friendly.I recommend this dealer to all interested parties.Many thanks to humberto for your attention More
by yenn1425
Employees Worked With
Humberto Esquivel
June 12, 2017
Excellent Service Humberto was very friendly and knowledgeable. He did an excellent job explaining all the features and and came up with the car that met our needs. Humberto was very friendly and knowledgeable. He did an excellent job explaining all the features and and came up with the car that met our needs. More
by Keagan84
Employees Worked With
Humberto Esquivel
June 08, 2017
Best Experience! Rod Rodriguez helped us the best! He gave us the best price for the best car and even had an insurance agent come in and give a quote which that agent Rod Rodriguez helped us the best! He gave us the best price for the best car and even had an insurance agent come in and give a quote which that agent even gave us the best lowest price! I recommend Rod at Kia in allentown to everyone!! More
by CarGuy
Employees Worked With
Rod Rodriguez, Shane Franco
June 06, 2017
Great Service Although my expectations of being approved for the vehicle I so wanted, with the assistance of Humberto and the finance team @ Allentown KIA, I was on Although my expectations of being approved for the vehicle I so wanted, with the assistance of Humberto and the finance team @ Allentown KIA, I was one happy camper when I was handed the keys to my new SUV! These guys are great, friendly, and attentive to you. I know I asked a million questions, but that didn't bother this guys, he answered every question, and if he didn't know he made it is business to double check! I would definitely recommend if you are in the market to purchase a vehicle, head to Allentown KIA... these guys are great. Thank you Humberto for your assistance with my new purchase. More
by Ovida L
Employees Worked With
Humberto Esquivel, Shane Franco
