Allentown Kia
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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"Great Experience" They dynamic duo! My sales person Denise Santos and sales manager Rob Lakey went above and beyond to get me into the vehicle I wanted with the exact p They dynamic duo! My sales person Denise Santos and sales manager Rob Lakey went above and beyond to get me into the vehicle I wanted with the exact payments I wanted with no money down. They both did their Jobs with Excellence. Thank you! More
Great Experience Everyone at the dealer was very friendly, great atmosphere. Frank was a pleasure to work with, I would highly recommend him to anyone looking for a c Everyone at the dealer was very friendly, great atmosphere. Frank was a pleasure to work with, I would highly recommend him to anyone looking for a car. More
Courteous and to the point. Kia had helpful sales people that got us the car we were looking for. Would recommend for anyone wanting a new car. Dealership was easy to find. Kia had helpful sales people that got us the car we were looking for. Would recommend for anyone wanting a new car. Dealership was easy to find. More
Shopping for new car We came in to buy a new car. Elijah Rivera was done for the day but willing to help us. We told him what we were interested in and the price and payme We came in to buy a new car. Elijah Rivera was done for the day but willing to help us. We told him what we were interested in and the price and payment. He gave his all to get the price and payment. Stayed late to do it We went home with a new 2020 sportage. Ask for Elijah Rivera very easy to deal with and over all nice guy. Thank you Brian and Jennifer Heffentrager. More
Love Kia Simply this was the easiest car buying experience I’ve ever had. Staff was knowledgeable and very friendly. They even helped me find better deals on Simply this was the easiest car buying experience I’ve ever had. Staff was knowledgeable and very friendly. They even helped me find better deals on my car insurance. More
2011 bmw 328i hardtop Great customer service the guys did everything in there power too get me approved for a car that I wanted I will highly recommend this dealer too frie Great customer service the guys did everything in there power too get me approved for a car that I wanted I will highly recommend this dealer too friends and family thanks guys for making it happen More
Dissatisfied With Dishonest Dealership Lack of integrity Lack of honesty Lack of timely follow up / communication Unprofessional Several phone calls and emails were made, and I deci Lack of integrity Lack of honesty Lack of timely follow up / communication Unprofessional Several phone calls and emails were made, and I decided to visit the dealership on a weekday to follow up on inquiry because my emails were not being answered by the internet salesman. The internet manager passed me off to the salesman Frank. We talked numbers. I called back after my visit to ask a few questions, and voicemails were left and not followed up on by their dealership. I had asked for the limited lifetime warranty details to be emailed so I could review the information, to which it was not provided. I had to inquire about it a second and third time to get the information I requested. I returned on the weekend for purchase, however things were not right. This dealership did not earn my business because they did not honor their own deal that was discussed with the assistant salesman Eli and salesman Frank and sales manager Shane. We agreed on $26200 out the door. The number was written down by the salesman and thoroughly discussed and agreed upon, and another manager ran out the door and loudly hollered out the front door “No, I’m his manager today and I am saying $26300.” Terrible experience overall, I am a disappointed and dissatisfied customer. More
xxxx show We bought a car September of last year and 8 months later not even I need new tires already! It only has 20k miles on it. Shouldn’t need tires yet and We bought a car September of last year and 8 months later not even I need new tires already! It only has 20k miles on it. Shouldn’t need tires yet and on the service center it says they are not needed to pass inspection. We took the car to another garage and had it looked over and it wouldn’t need pass because one the tires and two we couldn’t get the locking lug nut off they never gave us the tool to take it off it was 1 of 2 things missing in my car when we bought it.. They serviced it and said it needed throttle body service and fuel injection service when it was at another garage and none of that was said to be needed. so I got stuck paying out the xxx for labor for them to take off the locking lug nuts and put on regular ones instead of them just giving us the tool they should have given us in the first place! More
Worth the 4 hour drive They were able to meet my expectations and my requirements. They are very easy to deal with, I would recommend Dan the sales person I worked with, he They were able to meet my expectations and my requirements. They are very easy to deal with, I would recommend Dan the sales person I worked with, he and the rest of the staff will take great care of you. From talking with Nicole who set my appointment to the sales process A+ service! More
Download to Earth! Great Experience! Awesome Car! We bought a '16 Durango at Allentown Kia and we had a great experience. The Internet Specialist met us at the door and our salesman, Santos, took grea We bought a '16 Durango at Allentown Kia and we had a great experience. The Internet Specialist met us at the door and our salesman, Santos, took great care of us along with his manager, Rob! We weren't sure about what we could afford, but the staff didn't pressure is into anything. Really seemed like they were trying to work with us. Really down to earth staff! Would definitely recommend. PS - Give that man (Santos) a cubicle! More