Allentown Kia

AWESOME DEALS!! MILITARY FRIENDLY!!!! My family and I had an amazing and hassle free experience at Allentown Kia. This is our second Kia purchased at this location. Our salesman, Eli, was My family and I had an amazing and hassle free experience at Allentown Kia. This is our second Kia purchased at this location. Our salesman, Eli, was very knowledgeable and professional the entire time. He answered most of our questions about the Telluride before we asked. After the test drive, we knew we couldn't leave without it. Eli helped us to secure an awesome military friendly deal and even reconnected us with Justin, who sold us our first Kia. We really appreciate all of the courtesy shown to our military families. Thanks you Allentown Kia and thanks again Eli. We knew we could rely on you. #RelyOnEli #AwesomeDeals #MilitaryFriendlyKia More

Excellent The service was great!! Everyone is always willing to help!!! Very friendly, out going and helpful!! They are excellent in what they do. Always availa The service was great!! Everyone is always willing to help!!! Very friendly, out going and helpful!! They are excellent in what they do. Always available to give you an answer! More

Everyone was professional and very helpful! I was on line researching Kia dealers and Sams Club car buying program. A few minutes later I received a call from Nicole from Allentown Kia. She was I was on line researching Kia dealers and Sams Club car buying program. A few minutes later I received a call from Nicole from Allentown Kia. She was knowledgeable on the phone and answered all guestions that I had and gave me directions to the dealership. She also followed up with me a few days later. We were actually overwhelmed when we saw how many Kia’s there were at this dealership! Joe was right there to assist us. He had so much patience, took his time with our questions and showing us all the features of the cars we were interested in. I had my heart set on a Forte since I already owned one. We Took it for a test drive and fell in love with it. We were not really planning on buying it that day but ended up driving home with it! Rob was also very helpful, pleasant and with a great sense of humor. He worked out a payment we were happy with. Johnny explained the GAP insurance to us and finished all the paperwork. He also was friendly and helpful. After a photo of all of us, I drove home with my brand new, shiny Kia Forte LXS as a very happy customer! More

"Great Experience" They dynamic duo! My sales person Denise Santos and sales manager Rob Lakey went above and beyond to get me into the vehicle I wanted with the exact p They dynamic duo! My sales person Denise Santos and sales manager Rob Lakey went above and beyond to get me into the vehicle I wanted with the exact payments I wanted with no money down. They both did their Jobs with Excellence. Thank you! More

Great Experience Everyone at the dealer was very friendly, great atmosphere. Frank was a pleasure to work with, I would highly recommend him to anyone looking for a c Everyone at the dealer was very friendly, great atmosphere. Frank was a pleasure to work with, I would highly recommend him to anyone looking for a car. More

Courteous and to the point. Kia had helpful sales people that got us the car we were looking for. Would recommend for anyone wanting a new car. Dealership was easy to find. Kia had helpful sales people that got us the car we were looking for. Would recommend for anyone wanting a new car. Dealership was easy to find. More

Shopping for new car We came in to buy a new car. Elijah Rivera was done for the day but willing to help us. We told him what we were interested in and the price and payme We came in to buy a new car. Elijah Rivera was done for the day but willing to help us. We told him what we were interested in and the price and payment. He gave his all to get the price and payment. Stayed late to do it We went home with a new 2020 sportage. Ask for Elijah Rivera very easy to deal with and over all nice guy. Thank you Brian and Jennifer Heffentrager. More

Love Kia Simply this was the easiest car buying experience I’ve ever had. Staff was knowledgeable and very friendly. They even helped me find better deals on Simply this was the easiest car buying experience I’ve ever had. Staff was knowledgeable and very friendly. They even helped me find better deals on my car insurance. More

2011 bmw 328i hardtop Great customer service the guys did everything in there power too get me approved for a car that I wanted I will highly recommend this dealer too frie Great customer service the guys did everything in there power too get me approved for a car that I wanted I will highly recommend this dealer too friends and family thanks guys for making it happen More

Dissatisfied With Dishonest Dealership Lack of integrity Lack of honesty Lack of timely follow up / communication Unprofessional Several phone calls and emails were made, and I deci Lack of integrity Lack of honesty Lack of timely follow up / communication Unprofessional Several phone calls and emails were made, and I decided to visit the dealership on a weekday to follow up on inquiry because my emails were not being answered by the internet salesman. The internet manager passed me off to the salesman Frank. We talked numbers. I called back after my visit to ask a few questions, and voicemails were left and not followed up on by their dealership. I had asked for the limited lifetime warranty details to be emailed so I could review the information, to which it was not provided. I had to inquire about it a second and third time to get the information I requested. I returned on the weekend for purchase, however things were not right. This dealership did not earn my business because they did not honor their own deal that was discussed with the assistant salesman Eli and salesman Frank and sales manager Shane. We agreed on $26200 out the door. The number was written down by the salesman and thoroughly discussed and agreed upon, and another manager ran out the door and loudly hollered out the front door “No, I’m his manager today and I am saying $26300.” Terrible experience overall, I am a disappointed and dissatisfied customer. More