Allentown Kia

Wish it was better Easy and pleasant buying experience and they definitely want to sell cars so they made it easy to work with me on price. I knew what I wanted and they Easy and pleasant buying experience and they definitely want to sell cars so they made it easy to work with me on price. I knew what I wanted and they quickly worked to match my price. However post the sale they have zero customer service. I wanted two pieces of paperwork related to my sale - pre delivery checklist and copy of contract linking car to their lifetime powertrain warranty. Despite multiple emails and phone calls I was only able to get someone Johnny on phone once and despite saying no problem weeks later I don't have them and they refuyto respond to emails or phone calls. Truly disappointing and a huge red flag - something seems off. I only recommend this dealership for making a sale if you know what you are doing buying cars and you make sure you get copies of everything from sale at time of purchase. More

timely accurate service Informative..go the extra mile. .stand to their word. .are always a pleasure to work with..i need to get the name of the mechanic. What an all around Informative..go the extra mile. .stand to their word. .are always a pleasure to work with..i need to get the name of the mechanic. What an all around pleasure to work with him even if it does end up costing me money. More

2 repair issues addressed and taken care of.. Don, in service dept. Very helpful with 2 problems with my Forte...twice in one week there were repairs needed.. Everything wss taken care of .. Don, in service dept. Very helpful with 2 problems with my Forte...twice in one week there were repairs needed.. Everything wss taken care of .. More

I'll come back Excellent communication w service advisor then thru service manager. Work was completed ahead of schedule and was done correctly. Only small issue wou Excellent communication w service advisor then thru service manager. Work was completed ahead of schedule and was done correctly. Only small issue would be cost but I believe that is true everywhere. More

Back Again This is the 3rd car I've bought from Allentown Kia got a good deal always satisfied with there service department friendly courteous staff always w This is the 3rd car I've bought from Allentown Kia got a good deal always satisfied with there service department friendly courteous staff always willing to help More

Good service As soon I get there I get taken care of fast. When they are done my car is washed before I leave . Great job guys thank you. As soon I get there I get taken care of fast. When they are done my car is washed before I leave . Great job guys thank you. More

Tom Robinson made working with Allentown Kia a breeze! I would recommend anyone to buy a car from Allentown Kia. Tom Robinson worked hard to make sure I got the deal I wanted on the car I wanted, and I cou I would recommend anyone to buy a car from Allentown Kia. Tom Robinson worked hard to make sure I got the deal I wanted on the car I wanted, and I couldn't be happier! Thanks Tom, and thanks Allentown Kia! More

Great service The team at the Service Department are always super fast and efficient amd not to mention always friendly and courteous. The work is always completed The team at the Service Department are always super fast and efficient amd not to mention always friendly and courteous. The work is always completed correctly the first time and always have coupons for me! I LOVE YOU GUYS! More