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Allentown Kia
Allentown, PA
653 Reviews
Allentown Kia is the Largest Kia Dealer servicing the Lehigh Valley, Quakertown, Easton, Doylestown, Pottsville Areas. Allentown Kia is located at 2350 Lehigh Street, Allentown, PA 18103. You can call our Sales Department at 866-419-1044, Service Department at 866-419-1044, or our Parts Department at 866-419-1044. Our website is always open at www.allentownkia.com. On our website, you can research and view photos of the new Kia models such as the Cadenza, Forte, Forte Koup, Forte5, K900, K5, Rio, Rio 5-Door, Rondo, Sedona, Sorento, Soul, Soul EV or Sportage that you would like to purchase or lease, search our entire inventory of new and used vehicles, value your trade-in and visit our Meet the Staff page to familiarize yourself with our staff who are committed to making your visit to Allentown Kia a great experience every time. Also, don’t forget to go to our Allentown Kia Dealer Reviews page for the latest comment and dealership reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 653 reviews
August 14, 2019
fast and friendly We knew what we wanted going in and Bill Meyer gave us just that! we got the car we needed and we got it at the right price and we got on our way. Tha We knew what we wanted going in and Bill Meyer gave us just that! we got the car we needed and we got it at the right price and we got on our way. Thanks so much More
by mom in need of a van
Employees Worked With
Bill Meyer
August 05, 2019
Amazing just perfect I went to Allentown Kia not expecting to get into a car because of my wife and I low credit score. We went in and FRANK told us they just say yes and I went to Allentown Kia not expecting to get into a car because of my wife and I low credit score. We went in and FRANK told us they just say yes and before I left me and my wife got approved and now our credit score is amazing lol More
by BigRannn
Employees Worked With
Frank Torres
August 03, 2019
waiting time wasn't long the tech came to see me before fixi very friendly atmosphere is quite nice very clean everybody ask if you need help the sales person who helped me get my car asked how I'm doing and ask very friendly atmosphere is quite nice very clean everybody ask if you need help the sales person who helped me get my car asked how I'm doing and ask ed about my daughter which she was there when I purchase my vehicle More
by SHARONLABRIOLA58
Verified CustomerEmployees Worked With
not sure about the techs names I'll have to keep that in mind for future services, Michael Lavender
July 31, 2019
Done right and with a smile I drive approximately 65 miles each way for my Sorento to be serviced. All 3 service advisors are great, mine is Don Pernsley he takes the time to exp I drive approximately 65 miles each way for my Sorento to be serviced. All 3 service advisors are great, mine is Don Pernsley he takes the time to explain what is being done and all that is done to my KIA. Don't just take my word for it try their service and I'm sure you will be satisfied. More
by FHJR1520
Employees Worked With
Don Pernsley, Joe Carazo
July 31, 2019
Disappointed Dealer letter was sent to buyer for a specific price for trade-in, but was not honored. Shane Franco, manager, was horrible to work with. Dealer letter was sent to buyer for a specific price for trade-in, but was not honored. Shane Franco, manager, was horrible to work with. More
by KiaSorrento
Employees Worked With
Justin, Shane Franco, Johnny Taylor, Jacob Piazza
July 30, 2019
Not happy at all with experience. Found advertising to be misleading with regard to discounts & rebates. We wouldn’t have traveled to dealership if we had known this was the case. Found advertising to be misleading with regard to discounts & rebates. We wouldn’t have traveled to dealership if we had known this was the case. Then when arrived at dealership was told the advertised sticker price of car was not the “actual” sticker price due to dealer added “options” which included a $1500 add on for “adjusted market value”. That is the most absurd thing I have ever seen. I have never seen another dealership attempt this. We had no trade in so this deal should have been very cut & dry & it was still a back & forth with payments. This was not the type of experience we had last year buying the same car at Outten Kia. Had we not been pressed for time to make a purchase we would have gone elsewhere. More
by ysetley
Employees Worked With
Shane Franco, Frank Torres
July 29, 2019
Could be improved Paid $800 gap insurance only 400 at credit union. Seller never called back, Tracking a key for me. Car listed at 15,988 on Cargurus, not honored. Paid $800 gap insurance only 400 at credit union. Seller never called back, Tracking a key for me. Car listed at 15,988 on Cargurus, not honored. More
by KMEE21
July 29, 2019
Wish it was better Easy and pleasant buying experience and they definitely want to sell cars so they made it easy to work with me on price. I knew what I wanted and they Easy and pleasant buying experience and they definitely want to sell cars so they made it easy to work with me on price. I knew what I wanted and they quickly worked to match my price. However post the sale they have zero customer service. I wanted two pieces of paperwork related to my sale - pre delivery checklist and copy of contract linking car to their lifetime powertrain warranty. Despite multiple emails and phone calls I was only able to get someone Johnny on phone once and despite saying no problem weeks later I don't have them and they refuyto respond to emails or phone calls. Truly disappointing and a huge red flag - something seems off. I only recommend this dealership for making a sale if you know what you are doing buying cars and you make sure you get copies of everything from sale at time of purchase. More
by HRDCORMAN
Employees Worked With
Johnny Taylor, Frank Torres
July 28, 2019
timely accurate service Informative..go the extra mile. .stand to their word. .are always a pleasure to work with..i need to get the name of the mechanic. What an all around Informative..go the extra mile. .stand to their word. .are always a pleasure to work with..i need to get the name of the mechanic. What an all around pleasure to work with him even if it does end up costing me money. More
by LUVMYWALDO
Employees Worked With
Lauren Jason
July 28, 2019
2 repair issues addressed and taken care of.. Don, in service dept. Very helpful with 2 problems with my Forte...twice in one week there were repairs needed.. Everything wss taken care of .. Don, in service dept. Very helpful with 2 problems with my Forte...twice in one week there were repairs needed.. Everything wss taken care of .. More
by NUMERAINS
Employees Worked With
Don in service dept..Very kind and helpful with my car issues.
