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Allentown Kia

Allentown, PA

4.6
647 Reviews
Allentown Kia is the Largest Kia Dealer servicing the Lehigh Valley, Quakertown, Easton, Doylestown, Pottsville Areas. Allentown Kia is located at 2350 Lehigh Street, Allentown, PA 18103. You can call our Sales Department at 866-419-1044, Service Department at 866-419-1044, or our Parts Department at 866-419-1044. Our website is always open at www.allentownkia.com. On our website, you can research and view photos of the new Kia models such as the Cadenza, Forte, Forte Koup, Forte5, K900, K5, Rio, Rio 5-Door, Rondo, Sedona, Sorento, Soul, Soul EV or Sportage that you would like to purchase or lease, search our entire inventory of new and used vehicles, value your trade-in and visit our Meet the Staff page to familiarize yourself with our staff who are committed to making your visit to Allentown Kia a great experience every time. Also, don’t forget to go to our Allentown Kia Dealer Reviews page for the latest comment and dealership reviews.
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2350 Lehigh Street

Allentown, PA

18103

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Showing 647 reviews

October 07, 2019

Thoroughly Impressed When I went in to Allentown Kia, I knew it was going to be a challenge getting myself in to a newer car due to my negative equity. I worked with Nick More

by BrittanyLee513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Eckert
Oct 08, 2019 -

Allentown Kia responded

Thank you for your kind review! We're glad to hear about your experience. Stop by soon in your new Kia Sportage to stay hi!

September 30, 2019

Everyone was very helpful with getting the best possible deal I could get for my old car; and being able to get a new car with great features. More

by Lmarsteller
Recommend Dealer
Yes
Employees Worked With
Donnie Dishman
Oct 03, 2019 -

Allentown Kia responded

Thank you so much for sharing your experience with us! We're glad to hear it was a good one and hope to see you back at Allentown Kia.

September 21, 2019

Bad credit didn't matter. I've been to Jeep, and Chevy....spent hours there and all for nothing. Needed a new car because of how high my miles were. THEY PROMISED TO WORK WITH More

by Tim8chu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Franco, Jacob Piazza
Sep 23, 2019 -

Allentown Kia responded

We're so pleased to know you're pleased! We do everything we can to make sure everyone that walks through our door gets what they need. We're very happy to have helped you get into your new Kia and we hope this means you'll be back to see us again soon. Thanks for sharing and enjoy your new ride!

September 20, 2019

Lose your paperwork and your parts Bought a car here 2 years ago. Big mistake. Everytime I have come in for warranty repair. Service always rights down the wrong reason over the phone a More

by Ficcoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Don Pernsley
Sep 21, 2019 -

Allentown Kia responded

Mr. Ficco we apologized for the miscommunication and put in writing at your request that we will honor the warranty. Although you made us aware of what your mechanic thought was the issue we needed to confirm their diagnosis. We did not have the part in stock in part because it's not a part for a common repair as your vehicle is a 2010 model year. We did confirm the diagnosis and ordered the part and are honoring the costs associated with the repair in accordance with your warranty coverage. Your 5 hour wait was because you would not let us figure out the issue with your warranty coverage and call you. You stated to the service writer and myself that "you'll wait as long as necessary". In part your delay was due to the warranty company returning our call regarding the coverage. That delay was beyond our control. We are sorry for any inconvenience that you experienced but we honored everything we said we would and again, you were not expected to wait because before hand, you were told we'd honor the repair. We also stated that we would call you regarding the phone call from the warranty company, your presence in our waiting area did not influence our commitment to resolve customer satisfaction. We always return calls and work with our customers regarding any issues that may occur. I'm truly sorry that you feel this way as we offered an alternative resolution to your wait til at our dealership. We love our customers and respect their time.

Sep 21, 2019 -

Ficcoa responded

Still waiting on a call that said part has come in

August 14, 2019

fast and friendly We knew what we wanted going in and Bill Meyer gave us just that! we got the car we needed and we got it at the right price and we got on our way. Tha More

by mom in need of a van
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Meyer
Aug 15, 2019 -

Allentown Kia responded

Thank you so much for your kind words and for your business. We hope you enjoy your new ride and that you'll be back to see us soon. Thanks again!

August 05, 2019

Amazing just perfect I went to Allentown Kia not expecting to get into a car because of my wife and I low credit score. We went in and FRANK told us they just say yes and More

by BigRannn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Torres
Aug 06, 2019 -

Allentown Kia responded

We’re thankful for your positive review. If you know others looking for a quality used vehicle, please send them our way. We promise we’ll take good care of them.

August 03, 2019

waiting time wasn't long the tech came to see me before fixi very friendly atmosphere is quite nice very clean everybody ask if you need help the sales person who helped me get my car asked how I'm doing and ask More

by SHARONLABRIOLA58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure about the techs names I'll have to keep that in mind for future services, Michael Lavender
Aug 05, 2019 -

Allentown Kia responded

We appreciate your positive comments regarding our Service Department. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review!

July 31, 2019

Done right and with a smile I drive approximately 65 miles each way for my Sorento to be serviced. All 3 service advisors are great, mine is Don Pernsley he takes the time to exp More

by FHJR1520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pernsley, Joe Carazo
Jul 31, 2019 -

Allentown Kia responded

Auto service is SO important. We’re pleased you trusted us with your vehicle, and that you were satisfied with our work. Our reputation is everything, and we’re glad you said good things about us. Thank you so much!

July 31, 2019

Disappointed Dealer letter was sent to buyer for a specific price for trade-in, but was not honored. Shane Franco, manager, was horrible to work with. More

by KiaSorrento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin, Shane Franco, Johnny Taylor, Jacob Piazza
July 30, 2019

Not happy at all with experience. Found advertising to be misleading with regard to discounts & rebates. We wouldn’t have traveled to dealership if we had known this was the case. More

by ysetley
Recommend Dealer
No
Employees Worked With
Shane Franco, Frank Torres
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