Allentown Kia
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 653 reviews
I have taken my Kia Sorento to this dealership and have been very satisfied with the service received there. This past Saturday I traded in the car and bought a new Kia. The salesperson was Joseph Carazo w been very satisfied with the service received there. This past Saturday I traded in the car and bought a new Kia. The salesperson was Joseph Carazo with whom I recommend 100%. He was sensitive to my outdated ideas of what I thought I needed in a car and was able to smoothly transition me into the 21st century. He answered all of my outlandish questions and was very quick to let me know I could call him anytime if I needed any further help with the operation of my new vehicle. Thank you Joseph!! More
He is awesome job and communication with deaf people who need a new car. He is very support and communication clear with me. I am glad he is doing work hard got to understand and communication with me. I lo need a new car. He is very support and communication clear with me. I am glad he is doing work hard got to understand and communication with me. I love my new KIA Optima 2020 I just wanted to say thank you so much for everything he done for us More
1/30/20 emissions test I passed 2/17/20 inspection I pass 2/18/20 I got a hour out of town and my car breaks down do to bad coils spent 400 on repair and 90 on tow if I was able to catch this before it happe 2/18/20 I got a hour out of town and my car breaks down do to bad coils spent 400 on repair and 90 on tow if I was able to catch this before it happened I wouldn’t be so angry. Car was shaking on high I mentioned something to service before about shaking and they said they didn’t see anything wrong... I’m also looking for a new car but I will not be back their. More
Good Evening Jake and Management at Allentown Kia,My Good Evening Jake and Management at Allentown Kia, My name is Ashley West, and I was in your dealership three times in the past two weeks, working Good Evening Jake and Management at Allentown Kia, My name is Ashley West, and I was in your dealership three times in the past two weeks, working with Dan Medina on a 2020 Telluride S. Even before I came into Kia, I was amazed at the Customer Service provided by Danielle over the phone. It was important to me that she got all my personal information taken care of, and knew all of our needs/wants in a vehicle before I came in, and to make it as organized (and quick) of a process as possible when I came in for my appointment since I have two small kids, and it was, so thank you. When I got to your dealership, I was greeted by multiple people, and then taken back with Dan Medina who is an incredible Sales Professional who is friendly, kind and outgoing. We have been looking for a new car for a little while now, and out of all the Sales Professionals and Managers I have met at the many dealerships, he and Johnny Taylor by far exceeded my expectations and stood out, which is one of the reasons I choose Allentown Kia. Johnny Taylor, took time out of his day to sit down and chat with me (not necessarily about Kia or the Telluride), even knowing I wasn't going to get a car that day, and ensured me he would make sure we were happy (and he did). Unfortunately we were not able to agree on the terms for a 39 month Lease with Dan Medina and a different Sales Manager (Robert Lakely), on the 14th. I reconnected with Dan Medina and Johnny Taylor on the following Monday, and we signed paperwork that night, and will be picking up our car TOMORROW. It was really important that we find a car that fit our families needs and wants (three rows, captains chairs and sunroof) while being in our budget, which I knew would be difficult. Johnny Taylor, made it happen and we are so incredibly grateful for his hard work and dedication to Kias customers. More
Tony help me with all the questions we had and he was very helpful and friendly. Everyone that help was involve in the process was very friendly and answer all the question we had. very helpful and friendly. Everyone that help was involve in the process was very friendly and answer all the question we had. More
Excellent services !! I’am very happy to join KIA’s family. Sales Dept. staff were respectful , professional and were able to meet my expectations! Thanks Allentown KIA! family. Sales Dept. staff were respectful , professional and were able to meet my expectations! Thanks Allentown KIA! More
Goodbye Allentown Kia This is the end of a long term relationship with Allentown Kia, next time I buy another Kia, I will make sure that I will drive as far as I can to tak This is the end of a long term relationship with Allentown Kia, next time I buy another Kia, I will make sure that I will drive as far as I can to take my business somewhere else. I have never reviewed a business before in my life and never relied on reviews to do business at Allentown Kia, I have been there many times before and after the ownership changes so I took for granted that they were a costumer service oriented type of business as the sales representative claimed to be. More
Worst service department I have ever had to deal with. Had a 5pm appoitment for a simple tail light replacement. Waited an 1 1/2 to complete. I asked them 45 mins. Into the repair how long to complete. Th Had a 5pm appoitment for a simple tail light replacement. Waited an 1 1/2 to complete. I asked them 45 mins. Into the repair how long to complete. The answer was soon. Instead of getting out of there chair and checking the employee just sat there and said again, soon. Customer service sucks. More
I am super excited that I finally received my new Telluride. Cory, Mike and Johnny were very friendly and professional. I got the deal I wanted and was pleased with the service, quick and easy. I Telluride. Cory, Mike and Johnny were very friendly and professional. I got the deal I wanted and was pleased with the service, quick and easy. I will recommend Allentown Kia to friends and family, without hesitation. More
Danny helped me walk out with a sweet ride. 2016 challenger I couldn’t be more please how helpful they were and accommodating allowing my mechanic to look it over and even set up getting the car hom challenger I couldn’t be more please how helpful they were and accommodating allowing my mechanic to look it over and even set up getting the car home for me since I bought it alone. 5 stars Danny keep up the good work. More