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Allentown Kia

Allentown, PA

4.6
647 Reviews
Allentown Kia is the Largest Kia Dealer servicing the Lehigh Valley, Quakertown, Easton, Doylestown, Pottsville Areas. Allentown Kia is located at 2350 Lehigh Street, Allentown, PA 18103. You can call our Sales Department at 866-419-1044, Service Department at 866-419-1044, or our Parts Department at 866-419-1044. Our website is always open at www.allentownkia.com. On our website, you can research and view photos of the new Kia models such as the Cadenza, Forte, Forte Koup, Forte5, K900, K5, Rio, Rio 5-Door, Rondo, Sedona, Sorento, Soul, Soul EV or Sportage that you would like to purchase or lease, search our entire inventory of new and used vehicles, value your trade-in and visit our Meet the Staff page to familiarize yourself with our staff who are committed to making your visit to Allentown Kia a great experience every time. Also, don’t forget to go to our Allentown Kia Dealer Reviews page for the latest comment and dealership reviews.
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2350 Lehigh Street

Allentown, PA

18103

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Showing 647 reviews

January 29, 2020

Goodbye Allentown Kia This is the end of a long term relationship with Allentown Kia, next time I buy another Kia, I will make sure that I will drive as far as I can to tak More

by Chefeddiebarbosa
Customer Service
Recommend Dealer
No
Employees Worked With
Thomas Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Nischan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Taylor
Feb 12, 2020 -

Allentown Kia responded

Hello, thank you for your review. We’re sorry to see we haven’t lived up to your expectations, but appreciate your feedback. We encourage you to connect with us so we can hear how we can improve in the future. Please reach out to our General Sales Manager, Cory, at 833-223-0602 if we can discuss. Thanks again!

December 05, 2019

Worst service department I have ever had to deal with. Had a 5pm appoitment for a simple tail light replacement. Waited an 1 1/2 to complete. I asked them 45 mins. Into the repair how long to complete. Th More

by Captain
Recommend Dealer
No
Employees Worked With
Jason
Dec 20, 2019 -

Allentown Kia responded

Hello, thank you for your review. We're sorry to see your auto service experience wasn't up to par. We apologize for any inconveniences it caused, and would like an opportunity to do better. Please reach out to our General Sales Manager, Cory, at 833-223-0602 if you'd like to discuss. Thanks again!

November 26, 2019

I am super excited that I finally received my new Telluride. Cory, Mike and Johnny were very friendly and professional. I got the deal I wanted and was pleased with the service, quick and easy. I More

by Dana W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Tangir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Taylor, Michael Lavender
Nov 27, 2019 -

Allentown Kia responded

So glad to hear it, Dana! We're glad we could help you get in a new Telluride, and that you're enjoying it. Let us know if there's anything else we can do for you. Thanks again!

November 22, 2019

Danny helped me walk out with a sweet ride. 2016 challenger I couldn’t be more please how helpful they were and accommodating allowing my mechanic to look it over and even set up getting the car hom More

by Nickstib
Recommend Dealer
Yes
Employees Worked With
Daniel Medina , Johnny Taylor
Nov 25, 2019 -

Allentown Kia responded

A kind review! That was so nice of you. Thanks for taking the time. We hope you’re enjoying your new Challenger, and that you’ll send your friends and family our way. Thanks again!

November 09, 2019

#Relyoneli Can't say enough good things about this #Relyoneli Can't say enough good things about this dealership and its personnel. Our salesman Elijah was top notch. Very friendly, very profession More

by jpr0204
Recommend Dealer
Yes
Employees Worked With
Elijah Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, Shane Franco
Nov 11, 2019 -

Allentown Kia responded

Thank you for the kind review! We work hard to make sure our team provides the best customer service. We're glad it's paying off! Stop by anytime we can help you out. Thank you again!

November 05, 2019

Rob did a great job in showing us the 2020 Rio we purchased and made sure my daughter had a good test drive. He also made sure it was totally cleaned and answered all questions fully. More

by Judy
Recommend Dealer
Yes
Employees Worked With
Shane Franco, Johnny Taylor, Robert Martin
Nov 06, 2019 -

Allentown Kia responded

Thanks for the review, Judy! We're glad we could help you get in a new Rio. Isn't driving something new a great feeling? Stop by anytime and say hi! Thanks again!

November 05, 2019

Normally I like to do more research before buying a car but Jacob was able to give me so much information I was sold on Kia! The test drive made me sign on the spot! The coffee machine is fantastic!!! More

by Glill
Recommend Dealer
Yes
Employees Worked With
Cory Tangir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Taylor, Jacob Piazza
Nov 05, 2019 -

Allentown Kia responded

Few things in life feel as great as driving a new car. We're pleased you found yours with us. Thanks for telling everyone you were pleased, too! Stop by anytime!

November 04, 2019

Nick eckert was professional and helpful in helping me make the best affordable decision with my situation. Highly recommended! Great service all around 5 stars More

by KYOUWAKIM
Recommend Dealer
Yes
Employees Worked With
Nick eckert
Nov 05, 2019 -

Allentown Kia responded

Thank you for the review! Our job is to help you get what you want. We're glad to know we were successful. Stop by anytime! Thanks again!

October 21, 2019

False price advertising False advertising! Scam! Prices are much higher than listed. I've called to confirm the price prior arrival, but the price came MORE THAN DOUBLE vs ad More

by Victor
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elijah Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Allentown Kia responded

Hi Victor, thanks for leaving your review. We're sorry to see there was a miscommunication in your new vehicle process. We wish your experience had been more positive and would like an opportunity to do better. Please give our General Sales Manager, Cory, a call at 833-223-0602 to discuss. Thank you again!

Nov 22, 2019 -

Victor responded

By the way, I bought Stinger at the price I wanted. You didn't earn my business with you strategy. I wish you to lose all you customers if you continue to lie like you did to me.

October 14, 2019

Rude dealership Manager (Erik) was so rude and unprofessional Will never return again. Love my vehicle but will stay away from the Lehigh St dealership. Will take m More

by Rachelle
Recommend Dealer
No
Employees Worked With
Eric Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Allentown Kia responded

Rachelle, my name is Eric Watson and I am the Manager that you are referring to in your review. I am sorry that you see my response as being rude and unprofessional. While in service you decided visit the showroom and upon my observation you were very rude, condescending and downright abusive to one of our Sales Associates. The Sales Associate was simply trying to fact find and point you in the right direction and again you chose to respond in a negative tone and even threaten that today wasn't the day for anyone to give you any problems. When we had the Sales Associate bring you into the Management office, the General Sales Manager Cory greeted you and stated "Good Morning Rachelle, I remember you. How can I help you?". Your response was "I remember you too and I didn't like you back then and I don't like you now". When he was trying to help you, you kept pressing for him to do something that he can not do and honestly your tone and demeanor were something that we will not tolerate. As I stated we are human beings, with feelings. If you could not be respectful and have mutual respect that we would have to part ways. We are always willing to help our customers however I do require that both parties are always respectful and courteous to one another. Our staff is the reason why we are the number #1 Kia dealership in Pennsylvania. We take customer satisfaction very seriously and while I will always hold my staff accountable for respecting customers and their fellow employees, I will always defend them when I feel as though they are not being treated fairly and in the end if I feel as though they are being abused. Respectfully, Eric Watson Director of Operations

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