Allentown Kia

Disgusting human never will I come back to this Kia because of Justin. He was very rude over the phone and made me uneasy about going in and seeing the cars. I went in anyways and he was a piece of wor because of Justin. He was very rude over the phone and made me uneasy about going in and seeing the cars. I went in anyways and he was a piece of work from the start. Very rude and pushy made me feel like he wanted me to buy the more expensive car that was out of my price range and never took that into consideration. After I said I was gonna look elsewhere he added “good”. More

Not even sure what to even say anymore about this place!! But I canceled my gap insurance August 27th. I waited and waited called left messages abs waited more. I call gap insurance where dealers purchased i But I canceled my gap insurance August 27th. I waited and waited called left messages abs waited more. I call gap insurance where dealers purchased it and the lady(Abby) was like we sent the check to Kia in fact they cashed it September 22nd. I have yet to hear a word about it I even double check with financial institution and nothing. Mail me the check oh by the way the insurance stops August 22nd Abby told me... I will say regardless Eric is right! Jake and Eric are very busy so obviously your 1st call may not be his direct line but without a doubt in the end Eric and Jake did the right thing. In fact even after a little back and forth I would def consider buying a vehicle here again (Jake did promised be to be in a commercial ) and I will take him up on that!!! More

Thomas Robinson worked hard to find me the right car last week. Kia was my last stop of the evening. While I wish car buying in someway could be quicker experience I will say Tom was friendly, helpful and di week. Kia was my last stop of the evening. While I wish car buying in someway could be quicker experience I will say Tom was friendly, helpful and did not pressure me in any way to make a decision. He showed me a bunch of different options until I was able to narrow it down to the one that I wanted. I would deff buy another car from him!! I highly recommend him and his approach to car sales. Not every car salesman is the same. Tom is one of the best! More

He is awesome job and communication with deaf people who need a new car. He is very support and communication clear with me. I am glad he is doing work hard got to understand and communication with me. I lo need a new car. He is very support and communication clear with me. I am glad he is doing work hard got to understand and communication with me. I love my new KIA Optima 2020 I just wanted to say thank you so much for everything he done for us More

Good Evening Jake and Management at Allentown Kia,My Good Evening Jake and Management at Allentown Kia, My name is Ashley West, and I was in your dealership three times in the past two weeks, working Good Evening Jake and Management at Allentown Kia, My name is Ashley West, and I was in your dealership three times in the past two weeks, working with Dan Medina on a 2020 Telluride S. Even before I came into Kia, I was amazed at the Customer Service provided by Danielle over the phone. It was important to me that she got all my personal information taken care of, and knew all of our needs/wants in a vehicle before I came in, and to make it as organized (and quick) of a process as possible when I came in for my appointment since I have two small kids, and it was, so thank you. When I got to your dealership, I was greeted by multiple people, and then taken back with Dan Medina who is an incredible Sales Professional who is friendly, kind and outgoing. We have been looking for a new car for a little while now, and out of all the Sales Professionals and Managers I have met at the many dealerships, he and Johnny Taylor by far exceeded my expectations and stood out, which is one of the reasons I choose Allentown Kia. Johnny Taylor, took time out of his day to sit down and chat with me (not necessarily about Kia or the Telluride), even knowing I wasn't going to get a car that day, and ensured me he would make sure we were happy (and he did). Unfortunately we were not able to agree on the terms for a 39 month Lease with Dan Medina and a different Sales Manager (Robert Lakely), on the 14th. I reconnected with Dan Medina and Johnny Taylor on the following Monday, and we signed paperwork that night, and will be picking up our car TOMORROW. It was really important that we find a car that fit our families needs and wants (three rows, captains chairs and sunroof) while being in our budget, which I knew would be difficult. Johnny Taylor, made it happen and we are so incredibly grateful for his hard work and dedication to Kias customers. More

Tony help me with all the questions we had and he was very helpful and friendly. Everyone that help was involve in the process was very friendly and answer all the question we had. very helpful and friendly. Everyone that help was involve in the process was very friendly and answer all the question we had. More