Allen Turner Hyundai

I recently had to take my Genesis in for its regular maintenance, oil change and, tire rotation. I was having problems removing tree sap that had landed all over the hood of my car so I casually asked i maintenance, oil change and, tire rotation. I was having problems removing tree sap that had landed all over the hood of my car so I casually asked if there was anything I could use to take it off with. Roger, our salesman, took over from there. They needed to keep my car for a couple of hours so that their detail crew could work on it, it took a little longer because it was so bad. Roger made sure we had a loaner vehicle to drive and kept us informed as to what was going on. They also put a protective clear coat on for me...all at NO charge!! They took my problem and made it theirs, corrected it and made me one happy girl! From the first time we set foot in their dealership we have been treated with courteousy and respect. There was never any pressure or hard sales pitch but, I must say, one test drive in the Hyundai Genesis and we were sold, I knew that was my new car. I have had such bad experiences at other car dealerships I had come to expect it, not so at Allen Turner. I highly recommend the Genesis for anyone looking for a new vehicle, go to Allen Turner and you won't be dissappointed. The service and people there are number one in my book! More

I PURCHASED A NEW GENISIS IN FEB 2013 . PLANNED A VACATION TO START 7 MAY PACKED THE CAR TO DEPART EARLY AM. DECIDED TO CHECK UNDER THE HOOD PRIOR TO DEPARTURE. IN ACCORDANCE WITH INSTRUCTIONS IN MA VACATION TO START 7 MAY PACKED THE CAR TO DEPART EARLY AM. DECIDED TO CHECK UNDER THE HOOD PRIOR TO DEPARTURE. IN ACCORDANCE WITH INSTRUCTIONS IN MANUAL FOR CHECKING OIL QUANTITY FOUND ONLY A TRACE OF OIL ON THE DIP STICK. HAD NO ENGINE CHECK LIGHT OR ANY OTHER INDICATION OF A PROBLEM WITH OIL. TOOK VEHICLE IMMEDIATELY TO DEALER. WAS TAKEN IN IMMEDIATELY UPON ARRIVAL, PROBLEM VERIFIED. TECHNINCIAN FOUND OIL FILTER HOUSING CRACKED. NO PART AVAILABLE UNTIL FOLLOWING DAY. SINCE WE HAD HOTEL RESERVATIONS AS WE WERE BEGINNING OUR VACATION, SERVICE MANAGER AND SALESMAN WERE ABLE TO PROVIDE US A CAR FOR US TO USE ON OUR VACATION. THEY DID EVERYTHING POSSIBLE TO GET US MOVED TO THE LOANER AND ON THE ROAD IN THE SHORTEST TIME FRAME. COULDN'T ASK FOR BETTER STAFF TO WORK WITH AND WERE ABLE TO COMPLETE OUR VACATION AS PLANNED. HATS OFF TO ALAN TURNER AND HIS STAFF. More

I cannot say enough good things about my experience with Rod Godwin at Allen Turner Hyundai. Wow - I emailed him about a used car that I wanted and the amount I was looking to pay. He ended up finding me Rod Godwin at Allen Turner Hyundai. Wow - I emailed him about a used car that I wanted and the amount I was looking to pay. He ended up finding me a new car at a BETTER RATE! Are you kidding me? Who does that? Everything was so easy. Their financing beat everything else, and the paperwork was a breeze. There was absolutely zero pressure to buy, no upselling, and honesty - who knew??? I am so happy with my purchase - I got the exact car I wanted at a better rate that I thought was possible. Wow- thanks!!!! More

Everything about my experience from begining to end was excellent. From the sales experience to the finance department, I was very impressed. I have bought quite a few cars in the past, and this by far, ha excellent. From the sales experience to the finance department, I was very impressed. I have bought quite a few cars in the past, and this by far, has been the easiest, stress free experience I have ever had. I actually enjoyed purchasing this car. I LOVE my new Sonata! Thank you Roger!! More

Everything at this dealership was top notch. Jacob worked with me to get to where I needed to be for my grandmother to purchase a car. No pushiness. Just facts. with me to get to where I needed to be for my grandmother to purchase a car. No pushiness. Just facts. More

My overall experience was very good!!! Worst problem My overall experience was very good!!! Worst problem was getting very detailed and consistent answers from the various employees I talked to. I am My overall experience was very good!!! Worst problem was getting very detailed and consistent answers from the various employees I talked to. I am very analyitacal. It does seem that all employees should be delivering the same message or going to the appropriate expert for information that they might not have at hand. Extended Service Warranty, Maintenance Warranty, Financing Terms, etc. Initial contact 5/3-5/4 was attempted by internet, first through Hyundai then directly to Allen Turner web sight. E-mails would not process so I got no call backs. Later the following week I tried the internet mail again and the system was up. I got an immediate response. Finally this rating website is not easy to use. Needs a seperate id than what I just set up at Allen Turner. It deletes the brand purchased every time it find missing info somewhere else. More

I would like to say that my buying experience was the best I had ever had! Rob Godwin and Team stayed well over an hour and half after closing to get me where and what I wanted. They even detailed our ca best I had ever had! Rob Godwin and Team stayed well over an hour and half after closing to get me where and what I wanted. They even detailed our car at 8:30 at night for us! Everyone there was very nice and helpful, as we were dreading having to car shop. I will send all my friends and family to them and will be back when it comes time to do this again many years down the road. Great Job guys! James Hare More

First class customer service by a seasoned team of professionals. The knowlegeable and friendly staff made this a pleasurable experience. I would highly recommend this dealership. professionals. The knowlegeable and friendly staff made this a pleasurable experience. I would highly recommend this dealership. More

My girlfriend (the buyer) and I were in a car accident that totaled her car and we started looking for a replacement. She decided on a Hyundai Elantra for the safety rating and it's look. We went to just that totaled her car and we started looking for a replacement. She decided on a Hyundai Elantra for the safety rating and it's look. We went to just look and Rob Godwin showed us the inventory and our options. He offered opinions but was not pushy at all. We really felt like we were being informed rather than being sold something which is uncommon nowadays. Rob worked with us to match the price my girlfriend's family was given in her hometown and ultimately matched it to the penny. We just did the paperwork and down payment to acquire the car only 2 days after getting the quote. The whole process took less than 2 hours and Dominick Hayman helped us sign the paperwork. Everyone was extremely friendly and afterwards, Rob went through all the Bluetooth, XM radio, and interior features before we drove it off the lot. After the nightmarish experience of shopping around with my dad for his last car, Allen Turner Hyundai showed us a prime example of how I feel all dealerships should conduct business. Thanks Rob. More

I would recommend this dealership to all my family and friends who are in the market for a new or used vehicle. From the time I entered the lot I was dealt with respect and superior customer service. My s friends who are in the market for a new or used vehicle. From the time I entered the lot I was dealt with respect and superior customer service. My sales man Marcus Nall, and his manager John Knight went above and beyond to get me into the vehicle I wanted at the price I wanted to pay. It was the best car shopping experience I have had to date. Thank you very much! I love my new (used) car! Crystal Esch More