Allen Turner Hyundai

Staff was very friendly and took plenty of time with me. I never felt any pressure to purchase and they didn't try to add on a lot of extras to bump the price up. I never felt any pressure to purchase and they didn't try to add on a lot of extras to bump the price up. More

My family and I were in the market for an economical new car and found exactly what we needed at Allen Turner. The salesman and financial officer were extremely friendly and knowledgeable. Frank went out of car and found exactly what we needed at Allen Turner. The salesman and financial officer were extremely friendly and knowledgeable. Frank went out of his way to make my 2 daughters feel at home while we were purchasing our new Elantra. When we are in the market for another vehicle we will definitely be going back to see Frank Trommelen for another great deal. More

Received outstanding service, unmatched professionalism, and phenomenal product knowledge from Rob Goodwin on my recent Elantra purchase in April 13. From our first contact with him as the internet sales m and phenomenal product knowledge from Rob Goodwin on my recent Elantra purchase in April 13. From our first contact with him as the internet sales manager to handing us the keys to the car after the purchase, Rob provided world-class customer care in all aspects. When we are back in the car market, he will receive our first call because of his straightforward and responsive communication...traits we found to be a bit rare around other area dealerships. Hats off to Rob and the Allen Turner team! More

Rob met us outside when we arrived. Very friendly from the beginning. After he determined what we were looking for, we looked at an Elantra that was available. We had already determined what we were loo the beginning. After he determined what we were looking for, we looked at an Elantra that was available. We had already determined what we were looking for in the Elantra as far as color but that was it. Very impressed with Rob's knowledge about the car and professionalism. The dealership was very willing to work with us to get us into the Elantra and the whole experience from Rob to Matt Farley in the financial end was great! Would be happy to work with Rob and purchase there again in the future. More

I recently had to take my Genesis in for its regular maintenance, oil change and, tire rotation. I was having problems removing tree sap that had landed all over the hood of my car so I casually asked i maintenance, oil change and, tire rotation. I was having problems removing tree sap that had landed all over the hood of my car so I casually asked if there was anything I could use to take it off with. Roger, our salesman, took over from there. They needed to keep my car for a couple of hours so that their detail crew could work on it, it took a little longer because it was so bad. Roger made sure we had a loaner vehicle to drive and kept us informed as to what was going on. They also put a protective clear coat on for me...all at NO charge!! They took my problem and made it theirs, corrected it and made me one happy girl! From the first time we set foot in their dealership we have been treated with courteousy and respect. There was never any pressure or hard sales pitch but, I must say, one test drive in the Hyundai Genesis and we were sold, I knew that was my new car. I have had such bad experiences at other car dealerships I had come to expect it, not so at Allen Turner. I highly recommend the Genesis for anyone looking for a new vehicle, go to Allen Turner and you won't be dissappointed. The service and people there are number one in my book! More

I PURCHASED A NEW GENISIS IN FEB 2013 . PLANNED A VACATION TO START 7 MAY PACKED THE CAR TO DEPART EARLY AM. DECIDED TO CHECK UNDER THE HOOD PRIOR TO DEPARTURE. IN ACCORDANCE WITH INSTRUCTIONS IN MA VACATION TO START 7 MAY PACKED THE CAR TO DEPART EARLY AM. DECIDED TO CHECK UNDER THE HOOD PRIOR TO DEPARTURE. IN ACCORDANCE WITH INSTRUCTIONS IN MANUAL FOR CHECKING OIL QUANTITY FOUND ONLY A TRACE OF OIL ON THE DIP STICK. HAD NO ENGINE CHECK LIGHT OR ANY OTHER INDICATION OF A PROBLEM WITH OIL. TOOK VEHICLE IMMEDIATELY TO DEALER. WAS TAKEN IN IMMEDIATELY UPON ARRIVAL, PROBLEM VERIFIED. TECHNINCIAN FOUND OIL FILTER HOUSING CRACKED. NO PART AVAILABLE UNTIL FOLLOWING DAY. SINCE WE HAD HOTEL RESERVATIONS AS WE WERE BEGINNING OUR VACATION, SERVICE MANAGER AND SALESMAN WERE ABLE TO PROVIDE US A CAR FOR US TO USE ON OUR VACATION. THEY DID EVERYTHING POSSIBLE TO GET US MOVED TO THE LOANER AND ON THE ROAD IN THE SHORTEST TIME FRAME. COULDN'T ASK FOR BETTER STAFF TO WORK WITH AND WERE ABLE TO COMPLETE OUR VACATION AS PLANNED. HATS OFF TO ALAN TURNER AND HIS STAFF. More

I cannot say enough good things about my experience with Rod Godwin at Allen Turner Hyundai. Wow - I emailed him about a used car that I wanted and the amount I was looking to pay. He ended up finding me Rod Godwin at Allen Turner Hyundai. Wow - I emailed him about a used car that I wanted and the amount I was looking to pay. He ended up finding me a new car at a BETTER RATE! Are you kidding me? Who does that? Everything was so easy. Their financing beat everything else, and the paperwork was a breeze. There was absolutely zero pressure to buy, no upselling, and honesty - who knew??? I am so happy with my purchase - I got the exact car I wanted at a better rate that I thought was possible. Wow- thanks!!!! More

Everything about my experience from begining to end was excellent. From the sales experience to the finance department, I was very impressed. I have bought quite a few cars in the past, and this by far, ha excellent. From the sales experience to the finance department, I was very impressed. I have bought quite a few cars in the past, and this by far, has been the easiest, stress free experience I have ever had. I actually enjoyed purchasing this car. I LOVE my new Sonata! Thank you Roger!! More

Everything at this dealership was top notch. Jacob worked with me to get to where I needed to be for my grandmother to purchase a car. No pushiness. Just facts. with me to get to where I needed to be for my grandmother to purchase a car. No pushiness. Just facts. More

My overall experience was very good!!! Worst problem My overall experience was very good!!! Worst problem was getting very detailed and consistent answers from the various employees I talked to. I am My overall experience was very good!!! Worst problem was getting very detailed and consistent answers from the various employees I talked to. I am very analyitacal. It does seem that all employees should be delivering the same message or going to the appropriate expert for information that they might not have at hand. Extended Service Warranty, Maintenance Warranty, Financing Terms, etc. Initial contact 5/3-5/4 was attempted by internet, first through Hyundai then directly to Allen Turner web sight. E-mails would not process so I got no call backs. Later the following week I tried the internet mail again and the system was up. I got an immediate response. Finally this rating website is not easy to use. Needs a seperate id than what I just set up at Allen Turner. It deletes the brand purchased every time it find missing info somewhere else. More