Allen Turner Hyundai

Great experience Craig was really helpful and energetic. He helped me find the perfect car for me and worked with me about the price! I was very pleased with the servi Craig was really helpful and energetic. He helped me find the perfect car for me and worked with me about the price! I was very pleased with the service he provided. More

Overall great experience Craig was great to work with. Very honest and professional with good communication the whole time...made the buying experience very smooth and hassle Craig was great to work with. Very honest and professional with good communication the whole time...made the buying experience very smooth and hassle-free. I'm loving my "new" truck! More

Great experience! Craig assisted my family and I finding the perfect car. We gave him our price, mileage range etc. and within just a few hours we were able to leave w Craig assisted my family and I finding the perfect car. We gave him our price, mileage range etc. and within just a few hours we were able to leave with the vehicle! He was honest about the vehicles, and he had great knowledge about all of the cars we had in mind. Great service, everything went smoothly and exceeded our expectations! More

Outstanding! WOW!!!!! Kudos to team Allen Turner Hyundai!!!!! The GREATEST!!! FAST (not rushed), FRIENDLY AND FUN actually belongs to the team of Allen Turner H WOW!!!!! Kudos to team Allen Turner Hyundai!!!!! The GREATEST!!! FAST (not rushed), FRIENDLY AND FUN actually belongs to the team of Allen Turner Hyundai. Jason and Shannon found the vehicle I wanted, the right color exterior and the interior was perfect and all the bells and whistles I requested. Kevin in financing made it so simple and a great interest rate too. It was, by far, the best car buying experience I have ever had. More

New car purchase Sultan Nasser, sales guy, did a great job listening to my requirements and helping me find the right car for the right price. nice work. Sultan Nasser, sales guy, did a great job listening to my requirements and helping me find the right car for the right price. nice work. More

Thorough and fast service Brad helped me buy a new Veloster and did a great job of answer all of my questions, providing financing information, and evaluating my trade in. He t Brad helped me buy a new Veloster and did a great job of answer all of my questions, providing financing information, and evaluating my trade in. He took care of everything and got me in and out in no time. More

Purchase Came in to look at Suv's and ended up buying one. Was able to negotiate a price for a vehicle that was best for our price range. From the point of ou Came in to look at Suv's and ended up buying one. Was able to negotiate a price for a vehicle that was best for our price range. From the point of our arrival, the customer service was fantastic. I highly recommend buying a car from Allen Turner Hyundai and if you do I recommend using Mr. Reases as you sales agent. Mr. Rease was friendly, patient and a true professional through out the hole process. More

Professionals I was looking for a vehicle with some specifications and Brad listened to my concerns and helped hone me in on the most practical vehicle for me and t I was looking for a vehicle with some specifications and Brad listened to my concerns and helped hone me in on the most practical vehicle for me and then some! The folks there were honest and professional. I have bought four cars from Pensacola and I can honestly say Brad was the best person I have worked with so far. No hassle and straight to the point. Will do business again in the future with Allen Turner. More

Worst dealer experience I have ever had. My wife and I were in Pensacola car shopping for a jeep when we ran across some sitting at this dealership. While we were looking, we were approached My wife and I were in Pensacola car shopping for a jeep when we ran across some sitting at this dealership. While we were looking, we were approached by the salesman named Craig in used cars. He mentioned that there was one, a rubicon, that had just been traded in that was being washed in the back if we wanted to look at it. We did, and decided to test drive it. This was on Wednesday, 12-26-18. We liked it but noticed a check engine light on, as did Craig. We were informed that it hadnt been through service yet but that they would taked care of it as soon as it went in tomorrow. We where on the fence since we had looked at another jeep that was a little newer with less mileage and had the hard top and soft top. Craig informed us that he could throw in a soft top since they had several from the many jeeps they get traded in. At this point, we decided to go ahead with it and went in and started the paperwork on it. This is where Craig became the most incompetent sales person I have ever dealt with. Anytime we asked about anything at this point, it was always either not his job or he didnt know. He would get up multiple times and wonder around and always came back and dodged the original question. He continuously informed us he was a drunk and other personal stuff we did not need to know. We finally got through the paperwork and left the dealership around 8pm. Thursday, 12-27-18, Craig called and gave us the numbers which we liked so we headed over. Once we arrived, we started on more paperwork and it was another disaster with him. This was around noon. We were informed that it was in detail and would be done by the time we finished the paperwork. Well, they neglected to tell us it still had to go through service as well so we waited for that and went to the finance department. In the finance department, we informed the gentleman that we didn't want the extended warranty but he continued to insist on it for 30 minutes before finally moving on. Once we finally finished the paperwork and the jeep was finally out of service (5pm) we went out to look it over again and I inquired about the check engine light. I was told there was no check engine light on and that there was no code on the computer either. At this time I decided to walk away from the deal and that's when the Sales manager Michael got involved. He took us out to the service bay to talk with the mechanic who repeated the same information even though the salesman confirmed that he saw the check engine light as well and then informed me that just because there was a check engine light on, that it doesn't necessarily leave a code and if we didn't believe them we could take it across the street to the dodge dealership, which we did. Now, this dealership was very pleasant and they confirmed to me that it would infact leave a code on the computer unless it was cleared. They checked it and it was not there. We returned to Allen Turner and relayed the info and were told well it has a 30 day 1k mile warranty so if it comes back on just bring it back. So, since we were trading in a vehicle with no warranty, older, twice the miles, we decided to go ahead and take the jeep and went directly back to dodge and bought a factory bumper to bumper mopar warranty (not an extended warranty from a third party). Well, we left there to head back home an hour away and we made it about 30mins down the road and the check engine light came back on. So, Friday, 12-28-18 we had the jeep scanned locally and found a transmission code that doesn't go away unless cleared. After speaking with several local dodge service departments we found that basically the transmission was going out or had a short in the harness. So I called Michael, the sales manager at Allen Turner back to see if there bogus 30 day 1k mile warranty was going to cover it. He informed me he would have to make some calls and call me back. He called me back and informed me that the jeep still had 90 days and 20k factory power train warranty on it so I needed to take it to the dodge dealership OR if I didn't like that idea I could bring it to him and he would take it to dodge. Needless to say at this point I was beyond done with dealing with them and will never return to an Allen Turner dealership and will spend the rest of my days trying my hardest to deter people from any Allen Turner dealership!!!!! More

Best dealership I have ever been to!!!! Great customer service at Allen Turner Hyundai! Would highly recommend to anyone. David was great! Thoroughly explained every feature of my new car to Great customer service at Allen Turner Hyundai! Would highly recommend to anyone. David was great! Thoroughly explained every feature of my new car to me! More