Allen Turner Hyundai

Beyond Excellent! Tyrone was the first person to greet me when I arrived at Allen Turner Hyundai. Very professional and very nice! I definitely recommend him for young Tyrone was the first person to greet me when I arrived at Allen Turner Hyundai. Very professional and very nice! I definitely recommend him for young and first time buyers, because he can relate to you and because of that, it makes the buying experience more personal! Mike was very helpful, he told me when I met him that they were going to get me into a car I wanted and they did! He even offered to go the extra mile and schedule a meeting to sign over the trade-in vehicle! Ms. Charla as well was beyond excellent, as expected from Allen Turner Hyundai! They have all been very nice and very helpful! More

Worst car buying experience ever! They sold me a "new" car but when I got it home, I realized it had 940 miles on it. I checked my paperwork and it listed the car's mileage as 3 miles. They sold me a "new" car but when I got it home, I realized it had 940 miles on it. I checked my paperwork and it listed the car's mileage as 3 miles. I called and asked to exchange the NOT new car with an actual new car. They tried to talk me out of it, but I insisted and got a car with 11 miles. They didn't apologize or anything and made me feel like I was being unreasonable, even though they were the ones who messed up. I ended up spending HOURS over several days getting things straightened out, with numerous trips to the dealership. Extremely inconvenient. Also, the guy at the end (Kevin Genest) who sells all of the extra insurances and add-ons was a total jerk. He was very condescending and full of himself. Not customer service focused. He promptly threw the salesmen under the bus regarding the first car's mileage not being documented properly. I mostly blame him for our bad experience. They also said car window tinting would be included. At the window tinting place they work with, I tried to ask about the different tinting options and was dismissed by the man in their office, who rudely said that they were "working my car in" (I guess I didn't have a real appointment?) and then he said they would do a standard tinting, which was basically NOTHING. I had to take my car elsewhere and have the windows tinted and pay for it again. The whole experience has tarnished my liking my new car, which I should love. The car is a reminder of my aggravation with the dealership. More

Troy Cox, our sales consultant, was top notch I can't say enough positives about Troy Cox. He is very professional, kind, honest, and listened well to our needs and concerns. Every questions was a I can't say enough positives about Troy Cox. He is very professional, kind, honest, and listened well to our needs and concerns. Every questions was answered in a respectful manner. His knowledge of the car was superb. He was not pushy at all, which is a good asset. It's a balance of not being to pushy and also showing interest in the customers needs. We had gone to four dealerships looking for a car yesterday. A funny thing happened at the Nissan Dealership, where we met Gary Palmer (sales person). We test drove one of their crossover cars and kind of liked it. Gary suggested I might like the Hyundai Kona, which we had not known about. It was his suggestion that brought us to your dealership. Amazing and very cool that he did that. So thank you Troy for your grace and service to us. I'm excited about my new car! More

Awesome customer service! Allen Turner Hyundai did not give up on helping me find the right car for me. Mona Selim was the consultant that been working with me and she was pati Allen Turner Hyundai did not give up on helping me find the right car for me. Mona Selim was the consultant that been working with me and she was patient with me, helped me find a car that fits my needs in my price range. She was amazing and i will recommend anyone to work with her. More

Making the buying a new car a real pleqsure As a 78 yr old, my experience at this dealer was the best out of all my experiences of buying a car. They made me feel like family and I now have new As a 78 yr old, my experience at this dealer was the best out of all my experiences of buying a car. They made me feel like family and I now have new friends at Hyundai. I felt at home with all the people that I met, including other customers that were conducting business and were owners of the new Hyundai. More

Love my Hyundai Just bought my 4th Hyundai from Allen Turner and the second one from Troy Cox. I highly recommend visiting them for your next vehicle purchase. Just bought my 4th Hyundai from Allen Turner and the second one from Troy Cox. I highly recommend visiting them for your next vehicle purchase. More

Frank is amazing!! Went to Allen Turner Hyundai to purchase a new vehicle after a series of unfortunate events forced the hand to do so. So initally the levels of stress Went to Allen Turner Hyundai to purchase a new vehicle after a series of unfortunate events forced the hand to do so. So initally the levels of stress were already higher than they normally would be when buying a new car. But Frank went ABOVE and BEYOND to create a family environment and an overall comforting atmosphere! By the time all that was left was signing the dotted lines, I felt like I was merely visiting friends for a cup of coffee. The management team at Allen Turner definitely have a gem in Frank. Will definitely buy exclusively from him as long as he’s selling cars. Hes beyond a great salesman, but a phenomenal human being. Kudos team! More

My 3rd Purchase I have purchased 3 cars from Allen turner Hyundai in Pensacola! The process has always been efficient and easy! This was my second time buying a car w I have purchased 3 cars from Allen turner Hyundai in Pensacola! The process has always been efficient and easy! This was my second time buying a car with Roger Spadero! I cannot say enough about Roger. He is super easy to talk with and makes the car buying experience fun! He is extremely knowledgeable about the inventory and about all Hyundai vehicles. I thoroughly recommend him to anyone looking! More

Claudio make the process stressfree I recently bought a vehicle after losing everything and starting from scratch. As a single mother to a 6 year old little boy I knew I needed to find s I recently bought a vehicle after losing everything and starting from scratch. As a single mother to a 6 year old little boy I knew I needed to find something dependable. After searching all morning with no luck I went to Allen Turner and met Claudio. He understood my predicament and found me the best deal imaginable. I kept a brave face but underneath I was crying tears of joy because this was the first step in getting my life back on the right path. You have no idea the peace of mind you have given me and for that I will always be thankful. I highly recommend Claudio, very personable and has your best interest at heart. More

First car buying experience After problems with my car, I decided it was time to get a new one. This was my first time buying a car on my own. Claudio made my experience easy and After problems with my car, I decided it was time to get a new one. This was my first time buying a car on my own. Claudio made my experience easy and virtually stress free. I felt like he had a fatherly attitude and wanted the best for me. He accommodated my budget and got me the car I wanted. I honestly felt like I wasn’t being taken advantage of. I felt like the team at Allen Turner listened to my needs and gave me the deal I needed to walk out happy. More