Allen Turner Chevrolet - Service Center

Damage to car The dealership scratched my car and there were manufacturer defects on the bumper. I delt with Jeff Hensen on many of the issues I had with my brand The dealership scratched my car and there were manufacturer defects on the bumper. I delt with Jeff Hensen on many of the issues I had with my brand new malibu. I have never been treated so horribly in my life by a business. Jeff ridiculed me then sat in front of Allen Turner when I had a meeting with him and back peddled and lied about his behavior. Allen Turner supports this inappropriate and mistreatment of the military community by his general manager. In fact Allen Turner told me I was trying to get something for nothing. My advice to everyone that reads this review is go to Preston Hood Chevrolet. Everyone in okaloosa county should boycott Allen Turner Chevrolet. If you find damage on your car within the first three days of owning it take it back and demand a full refund the salesman saying being it back we will fix it is the biggest lie I have ever experianced. Allen and Jeff did more work to get out of fixing the car when it was completely under warranty. Thank god Preston Hood Chevrolet knows how to run a business and treat the military community. More

FIRST I would like to thank Mr. Roy Graves service director at Award Chevrolet, Inc. Crestview Florida! He's the only one who acted as if he cared but, the other two service managers really need to w director at Award Chevrolet, Inc. Crestview Florida! He's the only one who acted as if he cared but, the other two service managers really need to work on their customer service skills really bad! Roy discounted the total price but 8 mile or so my check engine light came back on for one of two that was in it when I dropped it off three days ago and I had to bring it back the next morning over all experience with this dealer very poor! More