Allen Turner Chevrolet - Service Center

Great Customer Service As always, Mike at the Service Center was professional. I went in for an oil change, Mike and the mechanic informed me that a few maintenance items we As always, Mike at the Service Center was professional. I went in for an oil change, Mike and the mechanic informed me that a few maintenance items were due and showed me that my tires were in need of replacing. Instead of just telling me, they showed me the areas on the tires that were worn. I was unable to leave my vehicle that day, but they set me up for a future appointment. Thank you Allen Turner for being a respectable and trusted dealer and service center. More

Very Pleasent service and nice clean waiting room ! Any problems I have had was resolved in a very timely period. I am satisfied and will return . My experience with Allen Turner Chevy Has Kept me from Any problems I have had was resolved in a very timely period. I am satisfied and will return . My experience with Allen Turner Chevy Has Kept me from going out of town to get a good deal. More

Great service department. Have used them for years and they just keep getting better. Everyone is courteous and helpful. I will continue to purchase my ve service department. Have used them for years and they just keep getting better. Everyone is courteous and helpful. I will continue to purchase my vehicles with Allen Turner chevrolet. More

Sonic Service Marvin and Mike were great. They both went out of their way to assist me in getting my car serviced. Was available to have my car service in a timel Marvin and Mike were great. They both went out of their way to assist me in getting my car serviced. Was available to have my car service in a timely manner. Thank You and keep up the great work. More

Thank you to Mike in Service and the Tech Crew, too! Just wanted to send a heartfelt thank you to Mike in Service. He is a pleasure to work with as he is professional, thorough and extremely helpful and Just wanted to send a heartfelt thank you to Mike in Service. He is a pleasure to work with as he is professional, thorough and extremely helpful and realistic. I always know that he will explain everything giving me pertinent details and important information. Thanks, also, to the excellent Service Tech Crew, too! They are behind the scenes, but do excellent work. More

Friendly Service Department Friendly and professional service. Very happy with customer support team. Very accommodating. Makes me feel welcome. Didn't have appointment but they Friendly and professional service. Very happy with customer support team. Very accommodating. Makes me feel welcome. Didn't have appointment but they had me in and out without any problems. More

Great Service The staff was very good. They explained everything to me in a way I could understand, without being belittling. They were also very understanding when The staff was very good. They explained everything to me in a way I could understand, without being belittling. They were also very understanding when I could not wait for the needed service and rescheduled at a convienant time for me More

Excellent Service Always professional, always welcoming, always greets me by name, always prompt, no worries service, complete satisfaction: these are just a few of the Always professional, always welcoming, always greets me by name, always prompt, no worries service, complete satisfaction: these are just a few of the reasons that I trust Marvin and Allen Turner Chevrolet with all of my automotive needs. More

2 hour oil change Made same day appointment to get my oil change, which I was very happy about. I showed up 20-25 minutes early to fill out paperwork and perform walk a Made same day appointment to get my oil change, which I was very happy about. I showed up 20-25 minutes early to fill out paperwork and perform walk around of vehicle. It took them 2hours to perform a simple oil change on my vehicle and when I asked about it the employee did not even go to the garage area but instead went to the parts department and chatted with his Co-worker. Once my vehicle was finally pulled out it took another 20 minutes for them to get my paperwork together for my signature. Definitely not worth the free oil change will not be back. More

Scam dealership and no service Needed a battery replaced on a new Cruze. Called for a service appointment and was told it would be at least 2 weeks at the earliest. I'm sorry to Needed a battery replaced on a new Cruze. Called for a service appointment and was told it would be at least 2 weeks at the earliest. I'm sorry to say I lost my temper with the service personnel. I have heard many bad rumors from others. When Mickey was service manager at Award, I had confidence in the dealership service dept. Award sales was second to none. I could always get a straight drive out price on a vehicle. Those days are gone. Buyer Beware!!!! More