Allen Turner Chevrolet - Service Center

Easy to work with Had a recall on my truck when I went to get it done Robert told me I would take about an hour, 30 min. later he was bringing me my keys and said it wa Had a recall on my truck when I went to get it done Robert told me I would take about an hour, 30 min. later he was bringing me my keys and said it was done. Always get good service ... More

Quick & Easy My experience was very rewarding as this was my first experience with Allen Turner Chevrolet service department. I received a recall notice relating My experience was very rewarding as this was my first experience with Allen Turner Chevrolet service department. I received a recall notice relating to a battery issue with my 2016 CRUZ. Yes I thought here we go but I was very surprised how quickly my recall issue was completed, I was offered their free shuttle service while they worked on the issue but didn't require the service. I arrived at 9 and was out by 9:45 quick and easy. I just had enough time to check with the parts department for an accessory I wanted the parts manager checked his computer website like I had done & didn't find it so he got on the phone and found out the accessories were not listed yet because the vehicle was so new. I liked the extra effort he took to help me resolve the issue. I was also impressed with the 2nd page of my report which listed my cars inspection's check list they check the whole car. Nice to know they don't just fix the problem but check for safety issues and all round vehicle needs. More

Oil change Just drop vehicle off in the morning, and pick it up on the way home from work. Vehicle is always done and ready to go. Just drop vehicle off in the morning, and pick it up on the way home from work. Vehicle is always done and ready to go. More

Regular maintance I bought my Equinox here and have all my service done here also. They are very friendly, professional and helpful, they treat you like one of the fam I bought my Equinox here and have all my service done here also. They are very friendly, professional and helpful, they treat you like one of the family. More

2015 Traverse A/C Repair I dropped off the Traverse with Marvin to get the A/C issue repaired. Marvin was extremely courteous and efficient. He kept me updated on the progres I dropped off the Traverse with Marvin to get the A/C issue repaired. Marvin was extremely courteous and efficient. He kept me updated on the progress and ended up putting me in a loan vehicle when it turned out the repair would require a few days. i could not have gotten better service for my vehicle. More

GM Recall Took my Silverado in to Allen Turner Chevrolet (the only Chevy dealer that I allow to perform service of any kind on my truck) to have repairs made as Took my Silverado in to Allen Turner Chevrolet (the only Chevy dealer that I allow to perform service of any kind on my truck) to have repairs made as a result of a GM issued recall. I had made an appointment on line for 9:00 a.m. and was greeted promptly by Marvin Hall upon my arrival. I told Marvin I would leave the vehicle with him, but wanted to pick it up around noon. Around 11;30 a.m. Marvin called to inform me my vehicle was ready. I picked my truck up shortly after noon, everything was in order and the recall work had been accomplished. My experience at this dealership is ALWAYS pleasant and professional. More

Service of our Silverado and visit with David Cole. Very satisfied with service that was rendered. Visited with David Cole re possibly trading our 13 Silverado God a new one. Husband is specific about Very satisfied with service that was rendered. Visited with David Cole re possibly trading our 13 Silverado God a new one. Husband is specific about color. Will await call fro David as to whether he can find what we would like. More

Bed Liner repair Got to Allen Turner about noon Monday. Service department was very busy. Gentleman at service desk greeted me and told me he would weave me in and th Got to Allen Turner about noon Monday. Service department was very busy. Gentleman at service desk greeted me and told me he would weave me in and the repair on my bed liner would be done within an hour. He took my truck to the service bay area right then. The work was completed in less than twenty minutes. I was impressed with the high level of service plus the politeness of the service man at the front. More

What's the point of an appointment? Had and appointment at 8am to deal with a recall. Was told it would only take an hour. Came back at 3pm to pick it up and they didn't even touch it. R Had and appointment at 8am to deal with a recall. Was told it would only take an hour. Came back at 3pm to pick it up and they didn't even touch it. Rep. lacked communication skills and couldn't explain what happened. More

Outstanding Dealership Every time I visit Allen Turner Chevrolet, I am impressed with the quality of service I receive and the interaction with staff. Minimal wait time for Every time I visit Allen Turner Chevrolet, I am impressed with the quality of service I receive and the interaction with staff. Minimal wait time for service on my vehicle, and when completed, the work on my vehicle was fully explained. Excellent! More