Allen Turner Chevrolet - Service Center

3 hour oil change Had appointment at 0830. Showed up around 0800. Didn't leave until almost noon. Will never return. The people were friendly and polite but that garag Had appointment at 0830. Showed up around 0800. Didn't leave until almost noon. Will never return. The people were friendly and polite but that garage needs work. More

Oil Change, Loose seat cushion Scheduled service appointment via computer. No price listed for oil change over 5 quarts of oil. 2015 Tahoe takes 8 quarts. Advisor said vehicle was Scheduled service appointment via computer. No price listed for oil change over 5 quarts of oil. 2015 Tahoe takes 8 quarts. Advisor said vehicle was ready. The advisor that checked me in asked my advisor if the seat issue had been addressed. Found that it had not been. He apologized, said it would more time to address and fix the issue. Stated I could return at another time or wait. I chose to wait. Issue was fixed after the right part was delivered, wrong part was sent. More

confused!!! Our new spark the engine light came on so we brought it in to get it fixed They never fixed it after they told us they did. Told my mom to keep an e Our new spark the engine light came on so we brought it in to get it fixed They never fixed it after they told us they did. Told my mom to keep an eye on her temperature gauge I still can't find one on this spark. I guess they were too busy to actually fix the car so they sent my mother home with the same problem it had when we brought it in. This is after receiving multiple emails from onstar that the car needed immediate attention. Also received email from the Chevy dealership the car was bought from to bring it in as soon as possible. I am not happy with this at all and should something bad happen to the vehicle I want there to be some record that we tried to do something about the problem. Carie told us the car was fixed that they just added antifreeze and that was the problem. She said the car had no more engine light. When my mother went to turn the car on engine light was still on. More

Friendly and dependable. Turner Chevrolet is always easy to use for my cars service. You have made scheduling of appointments on line easy to use. I am always in and out q Turner Chevrolet is always easy to use for my cars service. You have made scheduling of appointments on line easy to use. I am always in and out quickly. Your employees are always friendly. The service waiting area is always clean. You always have coffee and refreshments for the customers. More

Exceeded all expectations. I did not have an appointment when I brought me Corvette in for unscheduled service. The service representative was very courteous and extremely helpf I did not have an appointment when I brought me Corvette in for unscheduled service. The service representative was very courteous and extremely helpful. I needed a loaner vehicle and a fairly quick turnaround. All my needs were addressed, and I was on my way home in less than an hour. My vehicle was ready the next day, which was only about a 24 hour turnaround. I can't imagine how this experience could be improved. Awesome! More

Service Satisfaction Carie was very detail and made sure the vehicle was serviced as needed! We keep hoping GM will bring the Avalanche back. This is my third and would Carie was very detail and made sure the vehicle was serviced as needed! We keep hoping GM will bring the Avalanche back. This is my third and would like to have a fourth. More

Great Experience Since Allen Turner took over I haven't had very good service in the service department. This time was above and beyond. They went to bat with our wa Since Allen Turner took over I haven't had very good service in the service department. This time was above and beyond. They went to bat with our warranty company and convinced them that it should covered by the warranty. Between the back and forth with warranty company and the back order of the part once they got the go ahead, my car was there for 2.5 weeks. They furnished a loaner car the whole time. They were in constant contact with us. We were very pleased with all they did for us. Thank you Larry, Carie and Marvin. More

Fast service Great service. Friendly staff who were awesome in expediting the service call. Mechanic did a great job. Vehicle was delivered back to us in withou Great service. Friendly staff who were awesome in expediting the service call. Mechanic did a great job. Vehicle was delivered back to us in without any mess. More

Excellent customer service I was very pleased with customer service; explaining in detail the issues and working with me financially due to the fact I was just over my warranty I was very pleased with customer service; explaining in detail the issues and working with me financially due to the fact I was just over my warranty mileage. More

Outstanding customer service !! I talked to the service advisor, explained the urgency of my repair and he took care of it. My Tahoe was done in no time and we were back on the road I talked to the service advisor, explained the urgency of my repair and he took care of it. My Tahoe was done in no time and we were back on the road to houston Texas. It was on a Saturday 08/20/16 More