Allen Turner Chevrolet - Service Center

Great service I brought my car in for a routine oil change. Everything went smoothly, I had no complaints. I will definitely continue to return to this location t I brought my car in for a routine oil change. Everything went smoothly, I had no complaints. I will definitely continue to return to this location to have my car serviced. More

Fast turn around. Knowlegable staff. Positive experience at this dealership. Brought my vehicle in for service, they didnt have a loaner so i was given a ride home by the shuttle. The veh Positive experience at this dealership. Brought my vehicle in for service, they didnt have a loaner so i was given a ride home by the shuttle. The vehicle was done within the afternoon. I was impressed by the expedited service More

Attitude and rudeness I've debated about this post for weeks now as I have never even come close to posting anything  like this. (Sorry for the length) Trevors truck was st I've debated about this post for weeks now as I have never even come close to posting anything  like this. (Sorry for the length) Trevors truck was struck by lightning on September 3 about 430 PM. We had the truck taken to Allen Turner being that they are a Chevrolet dealership. Thats where we me the all powerful Cari Bailey. Never have I had such an awful experience at any retail establishment in my 43 years here on earth.  Mr. Allen Turner, you don't know me but I was born and raised here in Crestview along with my parents and grandparents! There are almost 2800 people reading this post right now and I'm sure this is NOT the kind of publicity that you want or need. This is all because of Cari Bailey that represents your service department where, i believe, most of your profit comes from. The delays, rudeness and attitude that Cari Bailey showed to us were not what we wanted or  needed either. She has no business dealing with the public in any capacity as far as I'm concerned. I will be happy to discuss the details with you or anyone else that wants to know. Our insurance spent over $5400 at your dealership and I regret every penny due to Cari Bailey! And Cari.....I told you that you hadn't heard the last from me. More

Service Experience The service dept. and staff were very friendly, helpful and took care of my vehicle in a timely manner. The waiting area was clean and comfortable. The service dept. and staff were very friendly, helpful and took care of my vehicle in a timely manner. The waiting area was clean and comfortable. More

good! everyone was friendly and took care of my vehicle very well. all of this in spite of clearly being pushed by a significant amount of business everyone was friendly and took care of my vehicle very well. all of this in spite of clearly being pushed by a significant amount of business More

Recall notice I brought my 2016 silverado 2500 HD Z71 for a recall notice concerning my air bad. I was able to get an appointment the very next day, I drop my truc I brought my 2016 silverado 2500 HD Z71 for a recall notice concerning my air bad. I was able to get an appointment the very next day, I drop my truck off and toured the dealers lot looking at other vehicles to pass the wait time. More

I felt like they treated my care like their own. Robert was on top of everything and I was in and out in a very reasonable time. I had an amazing experience. Would recommend to everyone. Robert was on top of everything and I was in and out in a very reasonable time. I had an amazing experience. Would recommend to everyone. More

Professional service; it was ready when they said it would b Professional and timely service. I am a repeat customer! I will be taking my Chevrolet to Allen Turner always. The staff is always friendly and court Professional and timely service. I am a repeat customer! I will be taking my Chevrolet to Allen Turner always. The staff is always friendly and courteous. More

service ok but.. I recently bought a certified vehicle from Allen Turner Chevrolet. After 2 months of driving it some things need to be looked at. I decided a good ti I recently bought a certified vehicle from Allen Turner Chevrolet. After 2 months of driving it some things need to be looked at. I decided a good time to discuss these issues would be when I scheduled my routine service. So when I went to schedule my service and begin to mention what I would like these items to be looked at, I was rudely interrupted with an oh no, thats a mechanic issue and we are way backed up. So when I scheduled 2 weeks out, I asked, could I bring them up then? service technician said yes. So 2 weeks later and I am in for my routine maintenance visit and began to mention the items I would like to be scheduled to look at, I was once again interrupted with a rude no! You have to reschedule those issues! So I mentioned, can you put these in the system so I can be scheduled, once again, no! So my question is, why am I still sitting here with a cerified vehicle that can not be scheduled for the discrepancies I have tried to get scheduled? The answer is quite clear, don't buy local at Allen Turner Chevrolet. More

AC/Alignment/Outlet I had several issues with my car and was satisfied with the service I received. Both the service manager and the service tech as well as the mechanic. I had several issues with my car and was satisfied with the service I received. Both the service manager and the service tech as well as the mechanic. More