Allen Turner Chevrolet - Service Center

Oil and filter change The visit went very well. The workers were all so very helpful and were very thorough with their explanation on what they were going to be doing with The visit went very well. The workers were all so very helpful and were very thorough with their explanation on what they were going to be doing with my car. It was a very good experience and I intend on taking my car back for anymore services that I might need. More

Worst experience will not be back The lady at the front desk Carrie, was by far the rudest woman I have ever met. She doesn't need to be in CUSTOMER SERVICE if she doesn't like people. The lady at the front desk Carrie, was by far the rudest woman I have ever met. She doesn't need to be in CUSTOMER SERVICE if she doesn't like people. I will not be back and that is thanks to her. I would rethink your employees and listen to the people because I know this is not the first incident you've had. More

Turn around of events original visits were a struggle to say the least but the last couple were night and day difference. Better service, frienliness and helpfulness. th original visits were a struggle to say the least but the last couple were night and day difference. Better service, frienliness and helpfulness. thanks again More

In and out Appointment was for 8am, arrived and checked in 7:45. On my way home in less than 30 minutes. That's the way it's done...In and out! Appointment was for 8am, arrived and checked in 7:45. On my way home in less than 30 minutes. That's the way it's done...In and out! More

Routine maintenance, all was well Overall friendly service. Let me know of a recall and an update, but was to late in the day to perform, so will call and schedule at my convenience Overall friendly service. Let me know of a recall and an update, but was to late in the day to perform, so will call and schedule at my convenience More

Professional, Friendly and quick! The service team at Allen Turner is top notch. They are both very professional and knowledgeable and run a customer oriented service. My scheduled a The service team at Allen Turner is top notch. They are both very professional and knowledgeable and run a customer oriented service. My scheduled appointment went as smoothly as possible. I was updated on the status of my service while waiting in a comfortable customer area with refreshments. My vehicle service was completed faster than the original time estimate. Overall, I am very satisfied with the Allen Turner service department and highly recommend them. More

Recall Service Recall notice was sent to me by Allen Turner Chevrolet and I made an appointment to have the service done. Took my 2016 Silverado to Allen Turner for Recall notice was sent to me by Allen Turner Chevrolet and I made an appointment to have the service done. Took my 2016 Silverado to Allen Turner for the service, Carie told me it would take about an hour. I was pleasantly surprised when the Truck was fixed in about 25 minutes. Great service. Thank you Carie. More

Recall service Received excellent polite service as usual. Work on my Silverado was performed quicker than I anticipated. Facility was neat and clean. Employees were Received excellent polite service as usual. Work on my Silverado was performed quicker than I anticipated. Facility was neat and clean. Employees were friendly and nice to do business with. More

Excellant service , friendly professional staff. Customer waiting area was pleasant. Best part was everything was covered under warrenty. Will be taking my Dodge there , friendly professional staff. Customer waiting area was pleasant. Best part was everything was covered under warrenty. Will be taking my Dodge there to get serviced. More

Changes at Allen Turner I have bought from and trusted Allen Turner with my Chevy service as my home town Chevy dealer since they opened and also used that same dealership be I have bought from and trusted Allen Turner with my Chevy service as my home town Chevy dealer since they opened and also used that same dealership before the new owner took over. On my last visit Cari was very professional and courteous, I have nothing but praise for her. But, here is the problem, I was accustomed to showing up at their service department and being greeted by name and their service writer knew exactly who I was and greeted me like a family member. Now, unfortunately because of some rapid turnover in service writers, I'm being treated like a complete stranger. That home town family feel at Allen Turner has been lost. I'm not sure what issues have derived such a turn over in employees, but, Allen Turner needs to understand that this is hurting his business. More