Allen Turner Chevrolet - Service Center

Service review Carie was wonderful throughout my car repair process. She was thorough and even though it was a busy time she maintained communication so I knew what Carie was wonderful throughout my car repair process. She was thorough and even though it was a busy time she maintained communication so I knew what was going on with my Malibu. More

Professional service Dealing with Allen Turner in Crestview is a much more professional service department. Kept us up to day and helped us feel at ease with our new diese Dealing with Allen Turner in Crestview is a much more professional service department. Kept us up to day and helped us feel at ease with our new diesel. More

Service Experience My service experience was excellent, and my down time minimized thanks to Mike Albright asking the right questions, listing to my input and providing My service experience was excellent, and my down time minimized thanks to Mike Albright asking the right questions, listing to my input and providing me with good feedback. Mike continued to keep me updated on the technicians findings, and my problem was resolved in a very timely manner thanks to the staff. I'll continue to have service at this facility, and recommend others do the same. Respectfully, David Brock More

Great service! I had a great experience when I took my new sonic to have a oil change and an air bag light checked. Ron was awesome through the whole process. He cal I had a great experience when I took my new sonic to have a oil change and an air bag light checked. Ron was awesome through the whole process. He called me right away to let me know my air bag module need to be replaced got me in a 2016 Malibu for my loaner and gave me updates every day til it was ready. He really understands customer service, I appreciate all he did for me, and I'll be asking for him when I return. More

Outstanding service Mike did an excellent job, taking care of me and my truck. He asked the right questions and provided me with a detail list of items that he would take Mike did an excellent job, taking care of me and my truck. He asked the right questions and provided me with a detail list of items that he would take care of on my visit to the service dept. Mike made sure that all of my concerns were address and that I was satisfied with the service he had provided. Mike is a customer first guy, awesome job !! More

Service The service center is nice. The representative that helped me was very kind and explained what needed to be repaired. I would recommend service at A The service center is nice. The representative that helped me was very kind and explained what needed to be repaired. I would recommend service at Allen Turner. More

Oil Change and Tire Rotation I came to Alan Turner Chevrolet to get my oil changed and tires rotated on a vehicle I had purchased there two years ago. While they were changing th I came to Alan Turner Chevrolet to get my oil changed and tires rotated on a vehicle I had purchased there two years ago. While they were changing the oil, they noticed the water pump leaking. They immediately notified me and informed me that it was still covered under warranty. They had to order the part, which they did and it came in the next day. The only issue I had was that they said they would call me when the part was in, so I can bring the car back to them to get the warranty work completed. I had to actually call them to see when to bring the car in even though they had already received the part. I was able to bring it in right away and the repairs were completed the same day. More

Wish Mike would have checked the list I submitted. Made on line appointment for several different services. When asked what I was having done, I forgot one thing, so it didn't get done. Made on line appointment for several different services. When asked what I was having done, I forgot one thing, so it didn't get done. More

RE: Ronald Bailey Mr. Lucas has some dementia, so I came with him to Allen Turner Chevy in Crestview, FL for oil and filter change on his 2011 Duramax 3500 dually truck Mr. Lucas has some dementia, so I came with him to Allen Turner Chevy in Crestview, FL for oil and filter change on his 2011 Duramax 3500 dually truck. Ron was the service person that I dealt with, and he was very professional, so when he ask me if I wanted them to do the 45,000 mile check up while we were there or did we want to come back at a later date, I told him yes, go ahead. Mr. Lucas did not think it needed it, but the truck had almost 45,000 miles. Mr. Lucas has always enjoyed doing his own maintenance work, but now with the dementia he does not realize how important it is to make sure our vehicles are serviced on time. I have no idea who the mechanic was that serviced his truck, because I only talked to Ron. Now, that I am responsible for making sure that things are done, and I have no clue as to what/when things are needed, I am thankful that Ron suggested the 45,000 maintenance be done. Thanks! Sylvia Lucas More

Good job Every one I spoke with was professional and courteous. The work was done quickly, and so far it looks correctly. I will use them again. Every one I spoke with was professional and courteous. The work was done quickly, and so far it looks correctly. I will use them again. More