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Allen Turner Chevrolet - Service Center

Crestview, FL

4.5
407 Reviews

407 Reviews of Allen Turner Chevrolet - Service Center

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December 23, 2016

new car maintance I made an appt. to have my new chevy serviced I was met at the counter by Mike the service writer he was very nice , He asked me if I was going to wai More

by tom72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Albright
Dec 23, 2016 -

Allen Turner Chevrolet responded

Thank you for your wonderful feedback. We are so glad that you had a great experience while in the service department here at Allen Turner Chevrolet. We are so glad that all your needs were met in a timely manner. Thank you for your business, and we look forward to serving you again in the future.

December 22, 2016

Worst experience ever They assured me that the part (they probably broke ) for my car would be there the next day, I asked if they can check another location but was told More

by gdran49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I actually forgot the sales guy name but I tried to get Larry to help with the issue., Larry Vickrey
Dec 22, 2016 -

Allen Turner Chevrolet responded

Thank you for the feedback. We will pass this information along to our Customer Service Manager. He will be in contact with you shortly.

December 21, 2016

45,000 mile service Mike got my vehicle serviced as fast as he could. Gave me a loaner until work was done. Very friendly and helpful. Showed me how to save money, whi More

by Equinox13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Albright
Dec 21, 2016 -

Allen Turner Chevrolet responded

Thank you for these wonderful comments. We are so glad that on your recent visit to Allen Turner Chevrolet all of your needs were met, and Mike was able to assist you and make your visit great! We appreciate your business, and look forward to serving you again in the near future.

December 21, 2016

The service was quick and very professional. As usual the service was great and the reception was friendly and respectful. I was informed of a problem exceeding original request and was allowed More

by zack10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carie Bailey
Dec 21, 2016 -

Allen Turner Chevrolet responded

Thank you for your great feedback. We are so glad that you had a wonderful experience in our service department and that we were able to meet all of your needs, and get the job done for you in a timely manner. We appreciate your business, and look forward to serving you again in the future.

December 21, 2016

Convenient appointment time for required service to my car. I arrived on time and service department immediately took my car in for maintenance. I left with all items completed in less than an hour. More

by askdachief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carie Bailey
Dec 21, 2016 -

Allen Turner Chevrolet responded

Thank you for your feedback. We are so glad that you had a wonderful experience in our service department and that all of your needs were met in a timely and efficient manner. We appreciate your business, and look forward to serving you again in the near future.

December 19, 2016

Always great service Even though I purchased my car from Sandy Sansing all my service has been with Allen Turner. If the sales section is anything like it our next vehicle More

by SLICKGNRBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember the names, everyone working either asked if I needed anything or said hi!
Dec 21, 2016 -

Allen Turner Chevrolet responded

Thank you so much for your wonderful comments. We are so glad that all of your experiences in our service department have met all your needs. We look forward to serving you again not only in the service department, but also sales. We appreciate your business.

December 14, 2016

Regular service Veryone was very professional. Place was neat & clean. Service was done as expected and on time. I think the length of this review is a bit long when More

by j.dwightdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Albright
Dec 16, 2016 -

Allen Turner Chevrolet responded

Thank you for your wonderful feedback. We are so glad that Mike was able to meet all of your needs in our service department here at Allen Turner Chevrolet. We appreciate the time you took to fill out this survey these surveys help us in our continuous efforts in achieving excellent customer service. We appreciate your business, and look forward to serving you again in the future.

December 08, 2016

Recall My 2014 Chevy Silverado was brought in for a recall item. The recall item was for the airbag system. I also had an airbag warning light that was on. More

by WILDMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Albright
Dec 09, 2016 -

Allen Turner Chevrolet responded

Thank you for your feedback. We appreciate your business and are so glad that you had a wonderful experience in our service department. We look forward to serving you again in the near future.

December 08, 2016

Completely satisfied Service Department completely resolved all my service issues with the HD 2500. One issue was not typical and it took creative work to get it resolved More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Vickrey, Mike Albright
Dec 09, 2016 -

Allen Turner Chevrolet responded

Thank you for your feedback. We are so glad that our service department was able to meet all your needs, and do this in a timely manner. We appreciate your business, and look forward to serving you in the future.

December 07, 2016

Check engine light on my 2006 saturn Customer and car service are the best. They keep you informed and explain the problem, give you an estimate of cost and time it will take for the rep More

by Leyland 4863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Albright
Dec 07, 2016 -

Allen Turner Chevrolet responded

Thank you for your feedback. One or our main priorities is excellent customer service we are so happy that you were able to receive that on your visit to Allen Turner Chevrolet. We appreciate your business, and we are so glad that all of your needs were met in a timely manner. We look forward to being able to serve you again in the future.

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