Allen Turner Chevrolet - Service Center

Somewhat disappointed I scheduled my appointment in advance to have the oil changed, the recall fixed and to have them clean the top of the interior from staining where it I scheduled my appointment in advance to have the oil changed, the recall fixed and to have them clean the top of the interior from staining where it leaked. Which was why it was recalled. They did everything but fix the damage to the interior. It wasn't that bad but it should have been fixed. I was told they ran out of time. Even though it was preplanned and was part of the scheduled appointment. I also dropped my car off at 7:30 am so I wasn't sure why there wasn't time set aside. Now I have to bring my car back in for another visit when I get a day off of work. :/ More

Good good Good service was performed in a timely manner in out in no time nothing to comment on this matter told what was to be done and no waste of time Good service was performed in a timely manner in out in no time nothing to comment on this matter told what was to be done and no waste of time More

Good customer service The service department was respectful and I felt like a valued customer. I was provided a loaner vehicle at no cost, this saved me a lot of time and The service department was respectful and I felt like a valued customer. I was provided a loaner vehicle at no cost, this saved me a lot of time and money. More

Service was excellent - my new 2017 Equinox Received excellent service on my new 2017 Chev Equinox - first oil change & tire rotation - Also the 27 point inspection. The price was great too as i Received excellent service on my new 2017 Chev Equinox - first oil change & tire rotation - Also the 27 point inspection. The price was great too as it was free. Thanks Mike Albright More

Oil Change and Tire Rotation My service was quick. I waited just over an hour for an oil change and tire rotation. Mike Albright was very courteous and kept me updated. My service was quick. I waited just over an hour for an oil change and tire rotation. Mike Albright was very courteous and kept me updated. More

Awesome service . My A/c went out on my car a couple weeks and about 200 miles after I bought it at another dealership. Due to me being lazy I didn't get it to the de . My A/c went out on my car a couple weeks and about 200 miles after I bought it at another dealership. Due to me being lazy I didn't get it to the dealer til almost 7000 miles. I called up a dealership named Preston Hood that was close to my work and told them the situation they told me that they couldn't get me in and that even if they could that gm changed their policy on courtesy loaners and I could not get one unless my car was there for more then 24 hours and if parts needed to be ordered. I knew this wasn't true and called Allen Turner chevy for assistance. They set my appointment for next day and had me a loaner set up to use while they worked on it whether a day or three. Mike the service consultant was awesome. He was super slammed with customer and training a new guy but he was on top of his stuff and kept you informed. After two business days my car was finished and working perfectly. 10 stars all around for these folks there at Allen Turner. I am highly satisfied. More

Steering Service Quick appointment and easy to do. Work was done quickly and Mike emailed me to let me know it was done. 2 Minutes at the counter and on my way. Th Quick appointment and easy to do. Work was done quickly and Mike emailed me to let me know it was done. 2 Minutes at the counter and on my way. Thanks More

Very timely and courteous Great experience. Clean waiting room, snacks, TV, overall ambiance. Would go there again for service. Went out of their way to make me feel like a Great experience. Clean waiting room, snacks, TV, overall ambiance. Would go there again for service. Went out of their way to make me feel like a valued customer. More

Oil change Scheduled my oil change appointment online for 8:00 am on a Tuesday at the dealership in Crestview, FL. On Monday I got a call from them to remind me. Scheduled my oil change appointment online for 8:00 am on a Tuesday at the dealership in Crestview, FL. On Monday I got a call from them to remind me. Tuesday morning I got to the dealership about 7:50 am. and signed in. My car was done about 8:30 without any problems. I paid Mike and left. More

Decent service but too long of a wait Been going to this dealer since 2011 when it was Award Chevrolet. Service has gone down. Now, you have to make appointments and the past two times my Been going to this dealer since 2011 when it was Award Chevrolet. Service has gone down. Now, you have to make appointments and the past two times my car wasn't ready when promised. My appt was for 0930 and my car wasn't finished until 1pm (oil change, multi point inspection and alignment check). When this was Award Chevrolet, I waited no longer than 1.5 hours. When I arrived, there was a recommendation of several services: transmission flush, differential, power steering flush. I had just had the differential done 2 oil changes ago so I was told to disregard that. So now I'm not sure if I really need the recommended services. The quality of work is good, but be prepared to drop your car off as you'll be waiting a long time. More