Allen Turner Chevrolet - Service Center
Crestview, FL
407 Reviews of Allen Turner Chevrolet - Service Center
Routine maintenance Made sure I bought my car locally so I could have it serviced locally. Never had a problem & don't anticipate any problems at this dealership. Made sure I bought my car locally so I could have it serviced locally. Never had a problem & don't anticipate any problems at this dealership. More
1st Service on New Silverado In addition to the 1st service on the new Silverado we also had repair work on our Equinox. We live in Destin so it is a bit of a ride but worth it. W In addition to the 1st service on the new Silverado we also had repair work on our Equinox. We live in Destin so it is a bit of a ride but worth it. We trust Allen Turner more than our local FWB Chevy Dealer. We have purchased 3 new vehicles and one used SUV from Allen Turner/Award Chevy and are completely satisfied with all aspects of the Dealership. More
Checklist versus actual condition Had oil changed and tires rotated. Service checklist said windshield wipers were good. Left dealership and had to go by Auto parts store and buy repla Had oil changed and tires rotated. Service checklist said windshield wipers were good. Left dealership and had to go by Auto parts store and buy replacement wipers. Shared experience with service department before I left. Other than this the rest of the experience was good. More
Needed services Issue with my 2500HD that needed attention. I was pleased with the experience at Allan Turner. My information was taken in an efficient manner and my Issue with my 2500HD that needed attention. I was pleased with the experience at Allan Turner. My information was taken in an efficient manner and my vehicle was taken in quickly. I was given a shuttle ride to where I needed to go. While at the service department I had access to clean restroom, hot coffee and snacks. Louis took great care of me and as soon as he had information about my truck, he notified me and told me what needed to be done. When my vehicle was ready he called me. Great service. More
Go somewhere else The service we received was horrible, we made an appointment for an oil change and tire rotation. The wait was going to be 4 hours. We rescheduled for The service we received was horrible, we made an appointment for an oil change and tire rotation. The wait was going to be 4 hours. We rescheduled for another day, when we came back they would not honor a coupon that they sent us in the mail for and oil change and tire rotation for 19.95. This was the second (and last) time we had this bad of service here More
Tire Repair/Replaced I am grateful there is a Saturday available to have repairs done. I work full time during the week and its difficult to get time away to have repairs I am grateful there is a Saturday available to have repairs done. I work full time during the week and its difficult to get time away to have repairs done. Everyone was very courteous and polite and I was made aware of each step in the process. My only complaint was the length of time I had to wait, I was told at check in that it would be about an hour which I expected. My appt. was at 9:30, I arrived early at 9:10 and was there until nearly 12:00. Other than the wait time, the service was great. More
simple services I needed to get an oil chg and rotation of tires, several days before my appt. my right rear tire kept getting low, I kept filling the tire until the I needed to get an oil chg and rotation of tires, several days before my appt. my right rear tire kept getting low, I kept filling the tire until the appt. I told the service manager helping me about the tire. When the service rep finished and gave me my car back he told me there was no problem with my tire no nail or screw. I went home and the next day my left front tire was low. I would have checked the right rear tire before rotation, but if the rotation occurred first I would have checked all tires if I didn't know which one WAS right rear! So I got to come back for another visit taking time out of my busy schedule! More
Oil/Filter Change and Tire Rotation. Made online appointment for above services and turned vehicle in for service. Was informed GM has changed to all-synthetic oil for all vehicles, but Made online appointment for above services and turned vehicle in for service. Was informed GM has changed to all-synthetic oil for all vehicles, but there would be no additional cost to me at this time. Was given a $5.00 Credit for scheduling online. Great service!! Thanks so much!! More
First oil change. I came for first oil change for my 2016 Chevy Colorado. Service writer was very nice and friendly. Waiting area very nice, and the wait was not long I came for first oil change for my 2016 Chevy Colorado. Service writer was very nice and friendly. Waiting area very nice, and the wait was not long. Plus, the tires were also rotated..all this and no charge. I was surprised, and happy. Thank you. More
Outstanding Dete6mination The service provided by Allen Turner Chevrolet ws outstanding. We brought our 2016 Colorado in for a rotate and balance and explained we have had a c The service provided by Allen Turner Chevrolet ws outstanding. We brought our 2016 Colorado in for a rotate and balance and explained we have had a continued vibration at 75 to 80 miles an hour. The service manager drove the truck and confirmed the vibration. A tire rotation and balance was done, along with a road tolerance test. The tires turned out to be fine. So a computer test was done for vibration and determined it needed a reset. The truck drives better than it has since we've owned it. Thank you for your outstanding attention and interest in getting to the bottom of our issue and taking care to fix it. We appreciate and value your time. Ron and Jackie Beck More