Allen Turner Chevrolet - Service Center

Prompt Service They started service on my car right at my appointment time and processed it quickly. Waiting area has TV, coffee, and donuts. They did not try to pus They started service on my car right at my appointment time and processed it quickly. Waiting area has TV, coffee, and donuts. They did not try to push me into services I really didn' tneed, like some other dealers I have dealt with. More

I've been in twice in a week for the same issue. I had my car serviced to get a recall fixed. Every since that date my engine light has came on twice. I took my car in the first time my engine light I had my car serviced to get a recall fixed. Every since that date my engine light has came on twice. I took my car in the first time my engine light came on and they said it was an "old code" from when the recall was fixed, so they reset it. However, the next day my engine light came on again. I own a 2016 Malibu with 18,000 miles. There's no way I should have problems with my engine after this dealership has serviced my vehicle. Not a great experience at all. More

Normal service Zach was very professional in explaining everything to me. He was also very courteous. Lewis was also. I was completely satisfied with my entire exper Zach was very professional in explaining everything to me. He was also very courteous. Lewis was also. I was completely satisfied with my entire experience with the service department. That is why I continue to bring my Silverado to Allen Turner. More

A truly happy experience I don't buy a new vehicle often because I always walk out feeling like even if the deal was good the dealer had tried their best to hide things from m I don't buy a new vehicle often because I always walk out feeling like even if the deal was good the dealer had tried their best to hide things from me and rip me off. I hate talking to people that I feel are morally bankrupt. This was a very different experience! No hiding, no lying, no sneaky tactics. I was talking to an honest human so I could be honest with them. I am 52 years old and for the first time I actually ENJOYED buying a new truck! More

warranty work done Very courteous and professional. The Repairs were made in timely manner and we were kept informed on status. We Appreciated the use of Courtesy vehi Very courteous and professional. The Repairs were made in timely manner and we were kept informed on status. We Appreciated the use of Courtesy vehicle . More

The wonderful Manics at Allen Turner Chevolet Mr Louis Woodward and, the Maniac staff at Allen Turner Chevolet did a wonderful job on my 2017 Malibu. They furnished us a rental car. They all deser Mr Louis Woodward and, the Maniac staff at Allen Turner Chevolet did a wonderful job on my 2017 Malibu. They furnished us a rental car. They all deserve a raise. They are so nice. They explain what was wrong and fixed it. I would highly recommend Allen Turner Chevolet. More

Great service, exceptional customer consideration Your guys did a great job. Zack put in the extra effort to insure that my car was done right, and the down time for me was as easy as possible. I co Your guys did a great job. Zack put in the extra effort to insure that my car was done right, and the down time for me was as easy as possible. I could get this job done cheaper, but not better. And, I certainly would not be treated as well as Zack and the rest of the Turner Team does for me. More

service mark up ive only used this service center for warranty oil changes (possibly a recall). wonderful people to deal with. this last visit was for knocking in fro ive only used this service center for warranty oil changes (possibly a recall). wonderful people to deal with. this last visit was for knocking in front end of my 2015 Silverado. The gentleman I dealt with and drove around the parking lot so he could hear was pleasant as well. he did say it would be $55 and change to fix since it wasn't under warranty. I said fine and let them have her. almost 2 hours later I picked it up and showed the gentleman doing my paperwork that it was still under warranty and he made a copy of it and I left. I went down the road and thought I heard a little knock again but wasn't sure (had music up and had to be somewhere soon). the next day I was driving around and got really pissed! the knocking was worse than when I dropped it off! he said all they needed to do was torque some bolts most likely. he mentioned on the drive around that he possibly would need two techs with a laptop to drive around to do a diagnostic something or other. It seems to me that he was making it to where id have to bring it back so he could charge me more since he thought it was out of warranty. More

Felt like I was being conned Maybe it was just the individuals I was dealing with, but my experience with Allen Turner Chevrolet was not a pleasant one. I broke down about 20 mil Maybe it was just the individuals I was dealing with, but my experience with Allen Turner Chevrolet was not a pleasant one. I broke down about 20 miles north of the delaership, and when I called to request a tow, the lady told me that they do not offer towing services. It then took them a few days to get me a price, but they still couldn't explain what they were charging me for. When I requested an official diagnosis and quote, they sent only the quote, which was typed up on a blank Word document rather than on an official letterhead. I paid them the money they charged me to tear my engine apart and took my truck to another dealer. More

Great and fast Called and got in for oil change and inspection. Showed up on time and only took 30 minutes. Got lucky with opening but everything worked out great. T Called and got in for oil change and inspection. Showed up on time and only took 30 minutes. Got lucky with opening but everything worked out great. Thanks!! More