Allen Turner Chevrolet - Service Center
Crestview, FL
407 Reviews of Allen Turner Chevrolet - Service Center
Wonderful customer service, Liz went above and beyond to exceed expectations when starting the car buying process. Simplified everything so there wasn't much headache on our part! Thank you!! exceed expectations when starting the car buying process. Simplified everything so there wasn't much headache on our part! Thank you!! More
Fantastic Customer Service The service department has went above and beyond for us with our vehicle! They have been great at providing us with a vehicle for the time they neede The service department has went above and beyond for us with our vehicle! They have been great at providing us with a vehicle for the time they needed our vehicle to fix it. They have been on top of what is going on and it was great to work with the individuals in the service department on our trips in! They have been able to answer my questions and if they didn't know had answers when I came back. More
Please show prices online for basic services. While I like the overall service I receive, I do not like any business that doesn't display the cost of basic services when making an appointment. I s While I like the overall service I receive, I do not like any business that doesn't display the cost of basic services when making an appointment. I scheduled my apt online, and no rates were shown. I have had at least 7+ oil changes here and have paid anywhere from 39 to 50 dollars for my Sonic, so I expected about as much this time. So when I showed up for my appointment after waiting 15min in line, I was pretty taken back by the rep pulling out a laminated sheet showing me the now 74.95+tax and shop supplies for a basic oil change. The rep told me that price was before about 20 dollars in discounts. Could I have left? Sure. I could have declined the service and took my car elsewhere, but I would of had to try to fight another line trying to find another place to fit me in on a Saturday. My final total after everything was about 64 dollars (only a $13 discount instead of the $20 stated by the rep), and I think it's safe to say that this may be the last time I use your service. I have no problem paying for quality service. Your service is good and and I like the new iservice where you send me a video of my inspection. I do not, however, like to be blindsided with prices that seem to changes on a constant basis. If I had known the rates prior to walking up to the counter, I could have made an educated decision sooner and maybe looked at alternatives. Thank you for your time. More
Went for an oil change So I went with my boyfriend to get his truck serviced and he introduced me to Liz. We were sitting around talking about how I preferred Toyota and tha So I went with my boyfriend to get his truck serviced and he introduced me to Liz. We were sitting around talking about how I preferred Toyota and that there were currently 3 Toyota's at my house. Liz asked me what I was looking for in a new truck, then took me for a test drive in the ZR2 Colorado. It had everything I wanted, so I drove it home. More
Recall fix I needed to turn in recalled keys. They need to make new ones. It took a lot longer than they estimated but we had a comfortable place to wait with dr I needed to turn in recalled keys. They need to make new ones. It took a lot longer than they estimated but we had a comfortable place to wait with drinks and snacks More
Great Customer Service Allan Turner Associates are friendly and helpful. If a mistake is made. They correct it and make you feel important. They always ask if Ive been helpe Allan Turner Associates are friendly and helpful. If a mistake is made. They correct it and make you feel important. They always ask if Ive been helped while im waiting for the maintenance on my car to be done.. My next vehicle will come from Allan Turner.. More
Very good Told them my situation that I needed my truck back as soon as possible to go back home because my father was very ill. They went up and beyond the mec Told them my situation that I needed my truck back as soon as possible to go back home because my father was very ill. They went up and beyond the mechanic stayed late and came in the next morning to finish. Thanks More
Went the extra step for me While pulling a camper from Laurel Ms to Tampa Fl I started having trouble with my trailer lights. I pulled off the road & spent the night at a Wal-M While pulling a camper from Laurel Ms to Tampa Fl I started having trouble with my trailer lights. I pulled off the road & spent the night at a Wal-Mart . Pulled up to the local Chevy dealership. Arrived early on a Saturday morning. The team started arriving & starting taking care of me. The tech found the problem, but did not have the part in stock. He then found the nearest dealer that had that part in stock. He called them & set me up for an appointment. Remember this is a Saturday morning. He gave me the name to ask for & the part # for what I needed. He went out of his way to help me. GREAT CUSTOMER SERVICE. Thank yall so much. More
Could not have been better. It is the people that work for you that makes your service great. Doyle was very helpful. He did call when he said he would and kept me updated on e It is the people that work for you that makes your service great. Doyle was very helpful. He did call when he said he would and kept me updated on everything. Made sure I had a car to drive as promised. I gave Doyle the highest stars as he deserves it. Very satisfied with Allen Turner Chevrolet More
Great Service, Customer Care I was able to drop the Tahoe off the night prior using the key drop box. The vehicle 7,500 mile check was done early the next day. They called to say I was able to drop the Tahoe off the night prior using the key drop box. The vehicle 7,500 mile check was done early the next day. They called to say it was ready. I couldn’t get there until the end of the day and the service representative was very helpful in making sure I knew how to retrieve my keys. Thanks! More