Allen Turner Chevrolet

car kept dying Even though I had to have my car towed there twice due to a faulty battery that kept testing good. The service dept was very courteous and apologetic Even though I had to have my car towed there twice due to a faulty battery that kept testing good. The service dept was very courteous and apologetic and made sure it was properly taken care of More

New car sale This was the best experience I've had purchasing a car. Everyone at the dealership went the extra mile to ensure I was completely satisfied. This was the best experience I've had purchasing a car. Everyone at the dealership went the extra mile to ensure I was completely satisfied. More

Oil and filter change The visit went very well. The workers were all so very helpful and were very thorough with their explanation on what they were going to be doing with The visit went very well. The workers were all so very helpful and were very thorough with their explanation on what they were going to be doing with my car. It was a very good experience and I intend on taking my car back for anymore services that I might need. More

Worst experience will not be back The lady at the front desk Carrie, was by far the rudest woman I have ever met. She doesn't need to be in CUSTOMER SERVICE if she doesn't like people. The lady at the front desk Carrie, was by far the rudest woman I have ever met. She doesn't need to be in CUSTOMER SERVICE if she doesn't like people. I will not be back and that is thanks to her. I would rethink your employees and listen to the people because I know this is not the first incident you've had. More

Turn around of events original visits were a struggle to say the least but the last couple were night and day difference. Better service, frienliness and helpfulness. th original visits were a struggle to say the least but the last couple were night and day difference. Better service, frienliness and helpfulness. thanks again More

Routine maintenance, all was well Overall friendly service. Let me know of a recall and an update, but was to late in the day to perform, so will call and schedule at my convenience Overall friendly service. Let me know of a recall and an update, but was to late in the day to perform, so will call and schedule at my convenience More

In and out Appointment was for 8am, arrived and checked in 7:45. On my way home in less than 30 minutes. That's the way it's done...In and out! Appointment was for 8am, arrived and checked in 7:45. On my way home in less than 30 minutes. That's the way it's done...In and out! More

Professional, Friendly and quick! The service team at Allen Turner is top notch. They are both very professional and knowledgeable and run a customer oriented service. My scheduled a The service team at Allen Turner is top notch. They are both very professional and knowledgeable and run a customer oriented service. My scheduled appointment went as smoothly as possible. I was updated on the status of my service while waiting in a comfortable customer area with refreshments. My vehicle service was completed faster than the original time estimate. Overall, I am very satisfied with the Allen Turner service department and highly recommend them. More

Very friendly, enjoyed talking with Jim and Kevin I was afraid of going into a dealership as a woman and being intimidated to buy. I was pleasantly surprised that I was show the car I was looking at I was afraid of going into a dealership as a woman and being intimidated to buy. I was pleasantly surprised that I was show the car I was looking at on line and was able to make a deal and be happy walking out the door. I would recommend this company to my family and friends. I even met the owner, Allen Turner which to me was very rare to see and meet the owner. More

Excellent customer service, Jason and Rob Because of all the recent changes in the conversion from Award Chevrolet to Allen Turner, we were hesitant to buy (again) from this Crestview dealersh Because of all the recent changes in the conversion from Award Chevrolet to Allen Turner, we were hesitant to buy (again) from this Crestview dealership. When we saw the 2017 Traverse we were interested in (when the dealership was closed), we began asking friends/acquaintances who in the sales department we could trust. We had previously dealt (many times) with Bill Spears and Wayne McCranie, but they have since left. On a whim, my wife called the dealership, and once she made it past the rather rude/abrupt phone answerer/operator, she was put in touch with Mr. Jason Mobley. My wife let Jason know our desire concerning the Traverse, that financing wasn't an issue, and, if given the right deal, we were ready to take ownership. Jason was extremely attentive and accommodating, not attempting to push anything more than what we had asked. When we arrived to finalize the deal that evening, Jason was very professional and courteous, answering all our questions, but never trying to upsell or suggest a different/more 'attractive' deal. When he passed us to Rob Godwin for finishing the financing, everything was smooth and complete. Because of our credit rating, Rob was able to find us financing below the rate of our PAL. Rob also deserves kudos for his courtesy and professionalism. We appreciate both Jason and Rob. Now, let's do something about the service department!! More